Crown Scion

This is my second vehicle I’ve purchased from Crown, and for the second time they have surpassed my expectations. It’s also the second time that Kent Lee has assisted us in our purchase. I can’t say enough good things about Kent. He goes above and beyond to ensure that the vehicles we have purchased were the the right vehicle for us. He didn’t pressure us to buy. He didn’t bombard us with emails and phone calls… unlike other dealerships in town. I told him I was interested in a vehicle that they had for sale and asked him about the options. He brought the vehicle across town to my house for me to test drive. I told him what I wanted my payments to be and he MADE it happen. I got the vehicle I wanted with the options I wanted at the price I wanted.
Another seemingly little thing that he did was send us hand written letter after our purchase. You see, my two young boys were upset that I was trading in my old pickup for this vehicle. I had mentioned it to Kent when he was drawing up the paperwork. In his letter he mentioned it and he said he’d keep track of where it ended up after it was sold. I’m sure that by the time he sells it my boys won’t really care about that old truck, but it helped them get over the fact the «their» truck was gone. Since they read that letter they have only mentioned the truck a couple of times. They absolutely love the new vehicle and ask to take it whenever we go anywhere. It was a small thing but to my boys it was huge.
I recommend Crown to anyone that is shopping for a vehicle. I’m sure their other salespersons are great too, but as I’ve only dealt with Kent Lee so far I recommend talking with him when you stop by. I guarantee you will be as impressed as we are.