I went here for an ear ache and everyone from the front desk to the nurses were so nice and caring! The doctor gets 10++ stars great attitude caring and took time to make sure I was ok. Thank you Doctor you are a gem!
James J.
Classificação do local: 5 Andover, MA
Arrigg Eye and Ear Associates has provided my family and I with exceptional care for over 30 years! I have tremendous respect for the Arrigg’s. The quality of personalized treatment is something definitely to consider.
Trevor L.
Classificação do local: 1 Haverhill, MA
I have been going here for my eyes for ears now and I must say, my last experience was awful. I went for my yearly eye check up on a Friday afternoon around lunch time. I go to check in and I am about third or fourth in line; no big deal, it’s a Friday afternoon, it’s right after lunch, it’s bound to be a little busy, right? I arrived early just incase it was indeed busy. It took me 15 – 20 min to just get checked in There was only one receptionist checking patients in. To me, she seemed very unpleasant, had a look on her face which clearly showed she didn’t want to be there and, was just taking her time and had no sense of urgency. There was one worker who asked the receptionist if she needed help to which said receptionist said«no, I’m good». I would have totally been alright with standing in line if this receptionist didn’t have the attitude that she did. Her attitude along with taking her time really put a sour taste in my mouth. After all of that, I am sitting in the waiting room. My appointment was at 1:30. Then 2:00 comes, I’m still in the waiting room — no big deal, everyone expects to wait a bit at the doctors office, right? 2:30 comes, still in the waiting room. An older gentleman asks how long I have been waiting to go in, I told him an hour and he goes to me «I’ve been waiting almost TWOHOURS!» Finally @ 3:00, I get called in. I get it, doctors offices are busy, 9 times outta 10 we never get called in on time, its expected. However, it’s a little ridculous that I waited an HOURAND A HALF to get called in. After I get called in, the assistant does her thing, checks your eyes, dialates them and of course, before the check up can proceed any further, the drops that dialate your eyes have to settle in, which takes about 15 minutes. I waited over ANOTHERHOUR before I got called back in. The rest of the check up proceeds and I am all set. I checked my phone, it was about 4:15. I was at the eye doctors for THREE hours for a routine eye check up. I don’t know what happened that day. Maybe they were under-staffed, maybe they over-booked. Either way, this experience put a bad taste in my mouth and I am considering switching eye doctors
Pete L.
Classificação do local: 5 Londonderry, NH
This specialist doctor’s group in eye, ear and throat diseases is the best I have encountered in a long time. ALL the staff is considerate, fast and fun to work with. No bureaucracy other than the minimum. They make you feel that they are there primarily to take care of your health issues and they are exceptionally focused on that. I came there with a self-diagnosed severe central vision loss problem and the administrative staff already acted swiftly on that on the phone by getting me an immediate appointment and I got to see the ophtalmologist superfast after prepping by the technician and the doctor spent a lot of time with me without rushing and made a spot on diagnosis(unfortunately very bad news for me) and she referred me to the best surgeon around and got me an appointment with him the next day, despite his months long booked appointment list. At the surgeon her diagnosis got confirmed and I was scheduled for surgery and treatment right away. The doctor at Arrigg Associates followed up without me asking by inquiring by phone how the visit went. And when I got some additional issues later they were also very helpful and fast to respond. How great to have found those rare old-fashioned ‘focused’ and enthusiastic doctors(and all their equally good staff), we all would wish to have. I would have given them 6 stars if it were possible