McDonald’s

Tried to find restaurants within edge water and the belle all were closed after nine. Can’t beat McDonald’s. Not sure if it’s 24 hrs but it was opened. Kids were hungry after trip here. Little pricey compared to your regular Mickey d’s but hey when your hungry who cares. Kids don’t. Seems the chocolate dipped cones are popular here everyone had one. When in doubt look for McDonald’s.

My wife and i went to Laughlin for the week and we’re staying at the edgewater, we figured the Aquarius being so close to go get mcdonalds. We eat the nuggets and fries like a ritual. We figured already the prices would be more then a residential mcdonalds by a couple of quarters … but to find out their large drinks are 2.50 was crazy. Sweet tea is the best but as a sweet tea drinker everyone knows it comes in a Styrofoam cup. We had to ask for this cup and once we filled it up we searched for the red lids it goes with, but sadly they had none out. I asked the clerk for one knowing what I was looking for the manager on shift denise said they don’t carry them. I then asked for a cup that did fit a lid, she processed to get an attuide like it was my fault they didn’t have the lids. She refused to give me another large cup that fit the lids. I told her she could have her cup back if that’s the big deal. She handed me the cup like it was a 100 lb weight. I then told her she should order lids to fit the cups they carry, with a smart mouth she replied sure get right on that. I have never seen such disrespect for a management position in my life. I have been to alot of places where customer service is not a priority but for mcdonalds this is horrible. I called customer service hotline to report her. Still days later no response from Thier management department. We left laughlin back home this morning and I will never again dine at that location. There is a thousand people out there without work that would appreciate the opportunity to work. I think the owner should look into their employees and reevaluate who gets that opportunity before they close down.

Outrageous gouging.
Why is it illegal to charge $ 20 for a gallon of water during a storm but it’s okay to charge $ 12 for a burger and fries when people have the munchies? They are both crises.

No better or worse than the thousands of other McDonald’s out there.

I was in Laughlin last weekend for WhyLaughlin [dot] com and we set up shop at the Edgewater next door to the Aquarius. Anytime we have a working weekend there and wanted to bring food up to the crew, we would go down to the McDonald’s in the Edgewater casino, but sadly, it had been closed for some reason. HUNGRY.
It was 10:45 PM on a Thursday night and, frankly Laughlin was filling up with guests for the weekend. This was a busy weekend because it fell between the two Spring break weeks for most every school and university. Given the number of people in town, there just were not that many places to eat. We remembered another McDonald’s at Aquarius, and decided to walk up the Riverwalk to get some food. HOPEFUL.
We totally understand that a stand-​alone Micky D’s across the river in Arizona would have the same reasonable prices as any other McDee’s — and that ALL Casino Fast Food is marked-​up to a premium — maybe to push you into the Casino’s main restaurants; maybe just because they can since it is there as a convenience. Therefore, I don’t use high prices as a CON. But I think we ALL expect that with the increased premium pricing that —maybe— the food should at least be on par as any other Micky D’s with lower prices. Right? And how about customer service? A smile? A thank you? Sadly… NOT HERE.
The other 4 reviewers before me are on target; but for different reasons. I did not come for FREE WI-​FI, but if that is advertised, I too would expect them to deliver. High prices. Hey that’s to be expected. Bad service? Some say that too is expected in Laughlin. I am a huge Laughlin fan and inwardly cringe when I run across that stereotype in real life. Sadly too, this McDonald’s has the worst service by 2 female employees that seemed to want to be anywhere but here. FAIL.
4 of the 7 of our crew had come here. We were the only ones in the 24 hour place at 10:45 PM. We ordered 3-​each 2-​cheeseburger meals with large fries & drinks. Our one new vegetarian ordered just a large fry and a drink as his meal. Yes, it was expensive! We waited a l-​o-​n-​g time for our order. We expected it to be good; we expected it to be hot. After all, we were the ONLY customers. When it was ready the «front-​end» employee sat all the bags on the counter of the pick-​up area without a word. No repeating the order. No asking if we needed napkins or condiments. Just turned and walked away.
The Food: IT WAS BLOODY AWFUL!
No kidding. Is this franchise owned by the same outfit who ran the now-​closed Edgewater McDonald’s that was decent? The meat patties –all 6 of them– were lukewarm — no where close to hot. The buns were cold and stale. Were they added after the cooking process? Or were the patties laying around already-​cooked for hours and briefly «nuked» and then added to cold and now-​stale buns? The cheese slices were stiff and cold (not melted). Did these employees not have the sneakiness to nuke the old patties with the cheese on the patties? Aren’t they worried about getting caught? (If this is what they’re doing.) SHAMEFUL.
One can only speculate based on taking the 6 cheeseburgers apart in amazement how the various components were all different temperatures and different states of freshness. A sample bite was horrifying. It was WORSE than embarrassing. Embarrassing for the Aquarius Hotel & Casino management that allows this franchise operator to cast a bad light on the whole property; possibly dangerous for patrons to eat this crap (if sitting for hours and reheated later); embarrassing for those of us who want Laughlin to be a place where visitors find great fun, food and service. EMBARRASSING.
Okay, so trash the overpriced $ 30 hamburgers and let’s enjoy the world-​famous McDonald’s French Fries! Since that was now going to be our whole meal, we thought that some ketchup and some Ranch would make it more like a meal. But none was out at the drink refill station or anywhere else where patrons might help themselves, and none had been provided nor offered when we were at the pick-​up window. WTF?
Now there was a line for coffees and McFlurries so we went to the pick up counter to request ranch and ketchup for the four of us. They ignored us. We sent a 2^nd person to bolster our «presence.» By this time the fries are now as cold as the 12 stale and cold bun halves; almost as cold as the refrigerated cheese slices sitting stiffly and awkwardly atop the lukewarm meat patties. One of our party finally got the sullen employee’s attention. We were literally 10 feet away and watching the whole process out of astonishment by this time. We could hear her clearly ask for «a handful of ketchup and some Ranch for 4 people who already received meals and are sitting there waiting to proceed with our meal. The could-​care-​less employee finally responded and handed us ONE squeeze package of ketchup and ONE tiny rectangular package of ranch for 4 of us, did an about-​face and walked away. To that conduct I say: STAY AWAY FROM THIS MCDONALD’S

Tried to use their free wi-​fi for my tablet to check the e-​mails, it’s a total joke, can’t get any signals at all. I think I’ll pass this place the next time I’m in the city.

The food was ok, the service was terrible. They forgot my drink and when I asked them about it, they made a big deal about it until they found my missing juice. Price is overpriced. Go to subway next door

You’d think a McDonalds in Laughlin would be a cheap place to grab a quick snack. Not really. You’d think a McDonalds in a casino would expand their breakfast hours. You’d think the staff might have the common courtesy to say thank you. Nope.

So they put a fancy new McDeez here where Burger King used to be. Am I supposed to be impressed? Not at all. I discovered nothing but negative things and here’s why.
First off, the most glaring thing that sticks out, the ridiculously marked up prices. Case in point. At the time of this review, the McRib was available. Just the other day at another McDeez, I got the McRib meal for 4.99 with the option of adding another McRib for just a dollar more for a total of 6 bucks and change. The actual McRib meal here was already 6.99! Say what?
So I order the McRib meal because yes, I do think it’s that good. I asked for extra onions on it. After they called me to pick up my order, I asked if I can have one sweet n sour sauce. The lady said it was 25 cents! So never mind I said. I sit down to eat and yes, they did put a little bit of extra onions in there. While I was eating, I noticed on my receipt they charged me 25 cents for the extra onions! I didn’t mind paying for it but out of courtesy you would think they should at least mention any extra charges.
Also, their dollar menu is a scam! They have new items but none of them are a dollar! The lady told me since it was in a casino, the dollar menu prices were not in effect. Can we say false advertising? Even the dollar any size coffee, soda, and teas weren’t valid either.
As for their free WiFi, there is little to no signal at all! Just to check your email took forever.
So in closing, get a sandwich from Subway next door and go eat it at the Duet coffee shop next to it. Their WiFi is free and has an excellent signal.