Safelite AutoGlass

Very pleased with the professionalism and timeliness of the windshield installation. Constant contact via email, job done at my home and within a tight timeframe to meet my schedule. Very happy.

I recently needed a repair for my windshield, which by all accounts was a tiny crack and easy to repair. So I called my car dealership and was referred to Safelite– I stopped at their store on my way home from work. Apparently the woman there had never used a computer before, and had the memory of a goldfish– I after three tries to get my information into the system, during which I needed to spell my full name, Hyundai and «windshield» more slowly and frequently than would have been necessary for my six year old to type accurately, she informed me that she couldn’t get my windshield fixed for another three days, despite the many Safelite employees standing around smoking cigarettes and making lewd comments just outside the door. During those three days, due to the cold weather, the crack expanded, of course, and what would have been a simple, inexpensive repair turned into a $ 400 replacement ($ 65 more than the estimate I was given, and when I asked about this, the man simply shrugged.)
I would tell you not to use Safelite, but unfortunately they have a monopoly on auto glass repair in the capital region. I hope you don’t have other expenses!

Although this business is not something that many will be lookingon Unilocal for reviews — I just had to give it a rating based on my recent experience. It was flawless.
I had a car windsheild chip turn into a very long crack and contacted Safelight through their online system. I had a phone call from a rep with 1 hour of submiting the info online. They scheduled to do a windsheild replacement the next day, coordinated with my insurance company and completed the job without me even having to go out to my car while it was parked at work.
I have rarely had anything go smoother and had to give them one of my rare 5-​star ratings.