Z Gallerie

The sales staff is quite unprofessional and deceptive, to the point of dishonesty. I will never return. It’s too bad, because their things at least look nice. The quality isn’t there, but at least the appearance is good. Watch out for the «manager.» She is as lazy as they come. She couldn’t be bothered to answer a simple question. She tried to cheat us out of about &17.00. It took her half an hour to ring up a simple sale.

Z Gallerie is my absolute favorite home furnishing store. Whenever I get the chance, or see one near by, I will always make my way in and I will usually find several things I purchase.
On Tuesday, December 22, I had the misfortune of being rudely treated by one of the employees, Eric. I was in complete disbelief that I was being treated so unprofessionally. His encounters with me were certainly not an isolated incident, as many people were treated rudely as well. When they would ask him for a quick second, he would sternly cut them off and tell them that they would have to wait for him to finish what he was doing. This happened to other customers several times, and to me, twice. Even with little questions such as «is this where I stand in line» or «do you guys sell gift cards». When he was behind the counter, he was rolling his eyes and talking badly about the customers walking around the store.
When I was checking out with my purchases, he rudely talked down to me as if I did not know what I was purchasing and then proceeded to practically throw the receipt at me.
The entire visit and my entire experience with him leads me to believe he either absolutely hates his job or was just angry and can’t help but to take it out on customers, who solely look to him for help. I’m sorry it’s such a hassle that you have to help out customers and do your job, Eric.
After reading the reviews on here before mine, I can tell that others have been treated rudely by the sales associates too and I am not surprised. I am very disappointed, considering this is the only Z Gallerie location in Las Vegas and one I often go to. Employees like him do absolutely no good for the company and their image.

This store does not deserve any stars! We were never asked if we needed any help. Finally needed to walk around the store looking for someone that works there to let them know that we wanted to purchase a chandelier. When we went around back to pick it up, one of the workers rudely said that it will be a while till we can bring it out because we have important customers that we are helping. My husband told them if they did not bring it out since he already PAID $ 600 for it he will be in there and make a scene. Someone finally came out within the next 5 minutes and did apologize. It is such a beautiful store, but filled with a lot of ugliness, and rude workers!

This is the most unprofessional establishment in Las Vegas. Both the sales reps and «managers» here are an absolute joke. Every time I’ve gone in here, I’ve been treated extremely rudely. Forget about not being helpful at all, and when you DO ask for help they’re sighing and have looks on their faces like they’re being inconvenienced. But the last time I was in there took the cake: the manager Bree and sales rep Sarah humiliated me in front of other customers by ganging up on me when I tried to check drapery panel lengths. Apparently, you’re not allowed to check items before spending money on them in their store. I was talked down to as if I was a child and was being disruptive. No reason for bullying me other than to get a thrill and exert their «authority» on me, the PAYING client.
FURTHERMORE, I get home that evening and half the items I purchased were BROKEN. When I called to let them know I was on my way back to the store to exchange them, Bree tells me not to bother coming down, that there’s nothing he can do for me since when I left the store, everything was in good condition. WHAT??? And how would you know since you didn’t check the items in their boxes and lord knows I didn’t since apparently I wasn’t allowed to! So now, $ 600 later, my stuff is broken and there’s nothing he can do??? Even though I left the store 30 mins ago??? WHAT A NIGHTMARE!
I go in for a nice evening shopping and I come out totally traumatized. It’s a shame. There’s no upper management watching them so it’s literally a free-​for-​all. Store culture is a disgrace and MUST be changed, as staff there are absolute BULLIES.
Needless to say, I’ll never step foot in there again. Taking my money somewhere else! I shudder even looking at the items I’ve purchased from that store.

Just went in to get some ideas and get a few photos but the sales lady said I could not take pics they were privacy rights …? Never heard of that so I asked her where is the sign stating no pics. She said we don’t have one. your suppose to ask … Sarah and store mgr agreed. can’t make up their mind if you can or cannot take pics .so I just want to know from corp office and I wasn’t taking pics of art just bed and lamp. RUDE AND NOT PROFESSIONAL. …

I’ve always liked Z Gallerie. They have great styles. I’m writing this review though because of the spectacular service provided by Danielle. She was extremely helpful, knowledgable about her products and she kept me updated every time a shipment came in. I am very, very pleased with the results of the products and the outstanding service that was provided.

I love z gallery but this store sucks! There is a guy who works there who is bold and older and he has no customer service skills at all! He would not let me return an item for store credit?! He said the item isn’t currently at his store so he could only give me a $ 100 for a $ 400 item?! F you dude that’s so shady. I’ll be taking my business else where. Maybe you guys would have a busier store if you acted more like Nordstrom’s!

I am big fans in Z Gallerie，many yrs ago i brought a recliner sofa ，it was so good ！right now i just brought a house ， almost half of the stuff i get it in here ，i had a lot of compliment ，i want to say thank you to some people work in here ，Silva she was very nice to me ，smart and patient ，Danyelle very helpful and nice ，Barry funny guy，Sara even she is new ， but she put a lot of effort ， nice lady too ！Zgallerie knows how to hire people ！

Z Gallerie is one of my favorite home furnishings store. I can always count on being mesmerized by their beautiful dining, living and bedroom arrangements. Stylish, trendy, contemporary, old world styles and anything in between.
Find wall hangings, fabulous art work and mirrors, chandeliers, dishes, candles, shower curtains, drapes, just about everything to make your home gorgeous and party ready. I bought some Eiffel Tower wine glasses a few years ago at the another Z store and it’s always a topic of conversation.
Over the years I have purchased many items here and I’ll always keep coming back. On this visit I was in their sale area and found a whale on a pedestal and I couldn’t resist, heavy, well made and almost two feet long. It was originally $ 64 and I got him half off! He’s nicely displayed in the kids room. Friendly service too.

I love Z! I usually get my home furnishings from them. In the past we’ve lived in places where I usally had to order online or travel to get my things from Z gallerie. We just moved here recently and I wanted something that was on clearance and the store ordered it to be picked up there so I did not have to pay for the shipping! The girls who helped me out on several occassions were very pleasant and helpful. I appreciated them taking the time to do that for me. I could have ordered it online myself but they chose to take care of me. I’ve purchased my entire master bedroom collection from Z, dinner ware, bedding, accessories and countless other odds and ends. The sales floor is always a great place to collect ideas for decorating but in the end I come back to buy something! I love this place. It never fails me when it comes to great customer service, merchandise quality, selection and style!

I’m a fan of their home offerings and have been back over the last few years to find new ideas to add to my home as well as once when starting over. The prices are a little outlandish sometimes, but you can find some particularly good bargains when things go on sale.
The furniture that I’ve bought here (a desk and a bed) were of really good quality and the prices were great. The bedding that I’ve bought is hit-​or-​miss; look at the floor samples closely and you can get a decent idea of how some of it will wear (their small stitching always seems to snag and/​or come undone).
Look at the tags too because a lit of the stores don’t stock everything in every color; they’ll order it for you though!

I like Z Gallerie. If for nothing other than checking out their displays for arrangement ideas for my place.
I like the color schemes and the way that some of the furniture arrangements. The associates are helpful to where I sometimes feel bad for pretending to be shopping when I’m just looking for the next way I’m doing my bedroom or dining room.
Anyway, the prices aren’t bad when things are on sale — considering most Z Gallerie’s are in malls. And considering it’s furniture, most stores are clean and organized because it’s not like a shopper can just pick up a bed or couch, walk around with it then leave it some where because they don’t want it.