The Palms at Peccole Ranch

Fabulous!
Grounds very kept, clean and updated pools (2). Special fenced dog run area.
Unit has updated appliances (stainless steel), washer dryer. Bonus. Carpet 25oz fleck Continuous Filament Nylon. Bathroom updated modern with dark bamboo strip vinyl. Ceiling fans, mood lighting, vaulted ceilings, and balcony.
All my neighbors are very pleasant, polite and respect everyone’s peacefulness.
Complex is spot-​on Summerlin with Smith’s next door, along with endless restaurant choices. I’ve lived here 3 Months coming from California, and so far very impressed, and cost appealing considering I had grown accustomed to California pricing. The property is freeway close, with the downtown strip about 20 minutes, airport about 20 minutes.
Free wifi in office area. Gym with modern equipment 24 hrs. As a cycling enthusiast, the roads with little traffic if any, is a cyclist dream along with 11′ bike lanes.
The only negative I can think of, is I hate stupid speed bumps, but nothing to over-​shadow a great living housing selection.

I love Peccole Ranch– great customer customer service — quick turn around time on maintenance — awesome gym and pools — friendly office staff– big props to Laurie Ward!

Been living here a week now. I love the park right next door, and the apartments aren’t too bad either, after maintenance fixed all the kinks we found wrong. Nice upgrades floors, paint, carpet, in the units. 3 stars for the units and the location!!!
Taking away two stars because a week after signing our lease and Welcome letter, the apartment complex saw they forgot to charge us a $ 50 application fee. Instead they credited it towards our rent for the first month. So the welcome letter is signed and dated between myself and the leasing specialist which creates a contract. Now that they see they forgot to charge the $ 50, they want to void that contract and us to sign a new one charging the $ 50!!! NOT HAPPENING!!! Your mistake, your problem, eat the $ 50, if I wanted to change my contract, I’d have all kinda cancellation fees and charges. So no, if I just can’t change my lease contract when I want to, I’m not going to let them change it when they want to. It’s $ 50 but more than that it’s the principle behind the matter.
Be careful with these little things, there’s landlord-​tenant laws that protect both the landlord AND tenants. They know once a contract is signed, it’s signed.
And their water is turned off seriously every other week for repairs.

MAINTENANCE TRIED TO WALK OUT WITH MY STUFF.
I had got a house 2 months before my lease was up since it was cheaper to pay out the lease than to break it I took my time moving (I was working 6 days a week on 10 hours shifts). The last week I had the place I came in with my friend and found the maintenance guys in my apartment with the arms full of my stuff. The CLAIMED they assumed I had abandoned the apartment and they where going to «clean it out». When I went to the manager and she got all insulted that I would dare accuse them of stealing. If you value your property STAY AWAY!

My girlfriend and I moved In from out of state here at the palms for almost 3 weeks now. When first arrived driving in from another state 9 hours away we planned on making it before office hours closed that way we could get our keys. Unfortunately we made it 1 hour late and due to being first timers and knowing we were on the way office staff stayed and waited for us to come sign papers and get our keys. We were greeted with such nice and welcoming staff. Signing papers going through all that they made every thing clear. As if they were NOT trying to trick you in any ways for any type of deposit and all that. I signed everything understanding exactly what it meant .
Got our keys came in and I was actually surprised with how nice it was. My girlfriend had picked it out and I never seen it before coming. I was very happy with how nice the carpet and the high ceiling and just how the layout is for an apartment. You can’t ask much when moving into a one bedroom apartment and paying what is asked here at Pecole. I think it’s actually a pretty good price.
Parking is a little crap if you have a covered one, fair warning to those that come with 2 or more cars. You get one covered parking. The others have to basically first come first serve on the other uncovered spaces.
Great location! We are around some of the best food all on one street and within a couple lights down you’ll have everything from a casino to dozens of great restraunts to grocery stores and malls. You don’t even have to leave this area at all for anything you got it all within 5 miles and less to you!
We had a couple of things that needed to be fixed. We called the office and again they were very nice and helpful with putting in work orders and getting things done. I called one day and the next day and had someone knocking on the door to come fix it already. I thought that was more than great. He came in and was very nice and had the best attitude. He fixed what was needed except the windows because they needed to make an order for it. We put another work order in for that and 2 days later they were back. Again the second person that was here was very nice and had a good attitude. They did great on fixing things and kept making sure that we were happy with everything and if we weren’t they were very consistent on being helpful and great to us.
All in all, The Palms of Pecole Ranch I’m rating 5 star because they are well worth it. I been to many apartments and there’s not one that was full of such helpful and great attitude staff. Of course there’s little things here and there that you may not like but let’s not get too picky now! You get what you pay for. Thanks Palms.

I would give zero stars but they make you rate at least a star. Good luck putting work orders in you would think you see the maintenance men always working outside on the property. It actually takes days maybe a week getting them to your apartment. The pool was shut down by the state earlier this yr. and now I see why. My daughter caught pink eye very bad in both eyes Right after she got out of the big pool one day. Took her straight to doc and that’s what it was. Just when we thought it was safe to go back my other child caught pink eye.

Got burglarized 3 times within a year. Do you know what the feeling is that every time you go on vacation, you know most likely you will go back home where it has been trashed and broken in? End of the story.
Something is really wrong with this place.

This place is HORRIBLE!!!
I lived there for a year and could not wait from day one to get the hell out! The staff is extremely rude, liars, and do not help you with anything. I was told if I didn’t clean my apt. when I left, I just wouldn’t receive my $ 100 security deposit back. WRONG! They charged me an $ 85 cleaning fee as well as an $ 80 damage fee when there was no damage caused by us! The buildings are old and I could hear every single word from my next-​door screaming neighbors and the neighbors who lived above me stomping around all day and night. The apartments are also very small, poorly set-​up, with extremely old appliances that will continuously break down on you or not work at all. Our apartment had many damages when we first moved in that were impossible to get fixed by the horrific staff and now they want to charge us. Oh, did I mention that this place is a roach motel? Ants too. Do not move here!

What I really don’t like about living in this place is that whenever I go to office and ask maintenance to do some work into my apartment the front office have always said that they will put in a work order and that they will be coming by tomorrow or the next day… But guess what? That work order I put in was about 7 months ago when we moved in here and yet the only thing maintenance have done was take out my screens n checked out my dryer and that was it and they said that they will come back tomorrow because they didn’t have any screens on them. So that was 7 months ago and yet none of the work orders I’ve put in still haven’t gotten done whatsoever and this was the first day I moved in which was in July… Now it’s February and yet still nothing… I actually just gave up on maintenance around here so I basically started doing every maintenance my damn self and said screw the staff here… But what pissed me off most about was. When my neighbor moved in they automatically have maintenance fixing everything in their place and yet I was just like «wtf dude what happened to them coming here??» But oh well we’re moving out anyway once the contract ends so I don’t have to deal with the constant empty promises given by the front office staff…

PLEASE READ… ESPECIALLY THE LIST I WROTE AT THE BOTTOM!
and if you consider… drive around and try to park your car at guest parking (behind the office… and notice all the covered paid parking cars parked are too close to the poles and every car is squeezed in!!!
In 2 years, I have had my car vandalized twice by key scratches and dents and my car has now been burglarized! I also have noticed random key scratches on other cars too.
I have also had my water that I get delivered. stolen from my house.
I see late night addicts walking around like zombies on the occasions I come home late or walk my dogs.
The pool is not taken care of and always has people smoking weed and parting late night. which leads to me saying… definitely NOT a family with kids kind of area!
THE WORSE… THE COMMUNICATION IN THE OFFICE IS HORRIBLE. Unless you actually go inside the office and demand to talk to one of the managers… the front desk girls are just lazy and doesn’t relay the message.
They just changed ownership… and its been over 4 months and this place is getting worse. Can’t walk anywhere without stepping in dog poop.
This place is a scam for all that they say about it. You are not safe in this area… which is right across the street to one of the most expensive neighborhood.
LOOKS ARE DECEIVING!!! Everything is OLD… when my refrigerator broke down… they replaced it with a used broken handle refrig. so now it works but i everytime i open the refrig… it breaks off.
PLEASE PLEASE PLEASE… TAKE YOUR TIME TO FIND A PLACE THAT’S AT LEAST WORTH YOUR MONEY!
Things to look at when you consider this place
1. look at the grounds… and notice. not one area has clean grass.
2. ask to see the grills outside
3. look into criminals online… there are 6 in this complex alone
(which I only found out a year later after moving in)
4. turn the water faucet on at your place… and try turning the knobs cold to hot while it’s on… you have to use 2 hands
5. MOST IMPORTANT… DRIVE AROUND AND NOTICE ALL THE CARS AND HOW THEY PARKED.
THE POLE IS TOO CLOSE AND THE CARS ARE ANGLED SO THEY DON’T DENT THE DOOR!!! and try parking at a guest parking (not in front of the office) and notice… how close you are too another car. AND WAIT UNTIL U WAKE UP AND NOTICE SOMEONE SCRATCH YOUR CAR

Be careful. The so-​called security deposits are listed as «fees» in the rental contract. When I signed the contract, they told me they were refundable and non-​refundable deposits. When I’m moved out, they sent me a cleaning bill and stated none of it was being covered by my deposit, because according to the contract, there is no deposit. My $ 100 refundable deposit and $ 350 non-​refundable deposit were all up-​front fees.

Just went to look at these love love love em and the location the staff are wonderful… yey its everything a home should be. Did I say location location wooo its gonna be fun to live here :) Talk about spoiling yaself :)

I moved in and was told my place was all good and to my surprise when I got in, there was a GIANT hole in my bedroom door that they took over 2 weeks to fix despite being reported right away. I wasn’t aware you need to give a 60 day notice to move out until i signed my lease — something that would of been nice to know when I made a deposit after touring the place. My mailbox is on the complete other side of the community even though there are mail boxes near my building — poor planning. No rent drop box — I work night shift and sleep during the day, inconveniently when their office hours are. I was told this was a quiet community — I am constantly woken up by screaming children during the day when I am trying to sleep. Some genius in their corporate office scheduled a tree trimming at 730AM — so i was woken up by the sound of chain saws outside my window. Found out a day later when they closed the pool that it was all for a photo shoot of the property — so i guess they only tidy up the place when they need it to look nice. WHAT A JOKE! I just got home from work and all i want to do is shower and use the bathroom but the water is shut off and their only explanation is there was a situation and it may be off for another 2 hours. I asked how am I supposed to use the bathroom and their answer was «I don’t know what to tell you.» I can’t wait to move out. BEWARE!!!

This review is based on the swimming/​gym area & NOT the housing itself.
The parking in the area is very sparse. I had to wander around a few times to find an open uncovered parking. Star removed.
The hot tub is usually lit at night and for some reason it wasn’t when I visited one time. Star removed.
Okay, the nice part :]
The pool is pretty big. In fact, there are two pool areas. I visited the «main gate» pool, & it’s pretty spacious for big groups. Star 1.
I always look to see if there are enough chairs/​seats to accomodate for the groups that I’m with. & the chairs were plentiful. Star 2.
The gym isn’t an LVAC, but it didn’t expect it to be. It serves its purpose. Star 3.
Can someone turn on the lights please? I can’t see a thing. since I don’t swim with my glasses on.

Great place! Location location location! Close to almost everything you could need! Groceries within 1.5 miles, restaurants around the corner, etc…