This is a lovely little Swarovski gift counter located iside the Venetian Resort & Casino. I wasn’t familiar with Swarovski before this trip to Vegas, but apparently the retailer is common. In fact, my friend Will laughed at me when I said I had never heard of them. On this visit, we were looking to pick out a birthday gift for a friend who likes unique jewelry… so as we walked by the counter, we saw they had a number of bracelets we thought she would like. As we were looking, we noticed they had a section of semi-fine jewelry made with a Hello Kitty theme. What luck! Our friend is a Hello Kitty fanatic, and they happened to have an amazing bracelet adorned with light pink hearts and a small jewel-studded Hello Kitty hanging off of one end like a charm. Needless to say, our friend was delighted when we brought the gift back to her. The perfect find! As for customer service, the fellow running the Swarovski kiosk was friendly. He might have been new b/c he had to look up alot of stuff in 3-ring binders. Nonetheless, he knew exactly where to look, and he quickly found the answers to questions we had about the jewelry we were looking at.