Superior Tire – Goodyear Auto Service Center

Wow, i took my car in expecting the worst, Woody was very professional, he took the time to explain what was wrong with my car and what my options were to repair it. So awesome to find a place that isn’t just after my wallet. I highly recommend anyone who needs auto repair to ask for Woody, I’m sure he’ll take care of your car as well as he did mine.

Just amazing. So professional and friendly. No one like having to deal with flats. This location makes it so easy. They also have free coffee and tv with remote while you wait. 5 star for sure.

My Husband & I have always had excellent service with Goodyear & we wanted to take our car to a nearby Goodyear service center for an oil change. We sure are glad we went to Superior Tire — Goodyear Auto Service Center on Charleston Blvd.
Woody & his staff were AWESOME!!! We were greeted by Woody & he took care of our needs.
Once again a very sincere thank you to Woody for the excellent customer service and assistance we received from him.
Would definitely let others know about this location & we will be coming back for any future services…
GREAT JOB TO YOU ALL!!!

I was contacted by Goodyear District manager throw Unilocal.The information that was provided by him was incorrect. I wrote my review a day after I had my appointment. The manager did contacted me once while I was at work. I let him know I could not take his call because I was at work at the moment. He kept on insisting that he wanted to know what he could do to make my experience better. While he was telling me this he was been rude. I decided just to hang up since he keep on talking even after I told him I could not take the call. I did not received another phone call by him after that.

Went to this location for a routine oil change. Was helped accordingly by the very friendly staff. Awesome customer service. Would definitely come back for future services.

I really like their service. There so nice. They help you right away. I always come in here for oil change there the only ones I like and trust.

I was on Unilocal looking for an affordable oil change with great Unilocal reviews. I was quoted 49.99 for full synthetic oil change, which is an awesome price coming from L. A I paid an average of $ 80 bucks! When I came in for my oil, I was immediately greeted. The guy introduce himself to me. But I forgot :(, Very friendly and great customer service. He took some information and started the process. No trying to upsell or recommending unnecessary work! OH Yeah definitely get the Unilocal deal $ 25 for $ 50. Great deal. Definitely coming back!

Ricky M. And the rest of his staff took care of my oil and filter change in record time, Ricky was a really nice guy and even pointed out to me that my registration sticker had been stolen and told me about cutting an X threw it! Place is great and affordable! My new go to.

Went here for the first time today needing an oil change & my tires pumped up. When I arrived, the gentleman was very nice & told me that it would be super quick as there was no one else waiting in line. After waiting for about 30 minutes, another customer came in & asked to have her tire looked at & then fixed. She was helped immediately while I sat & waited for about 15 more minutes. Finally decided to ask how much longer I’d have to wait & the manager told me 20 more minutes, so I went to grab a bite to eat next door. When I came back, the lady was leaving with her car fully repaired. Mine was still sitting there & hadn’t been touched. When I asked for an update again (after waiting 90 mins at this point), the manager started to tell me that I had 2 bad tires & bad sensors which were causing the tire pressures to misread in the car. I told him that I didn’t want the additional services & he then told me they were just finishing up. After going outside and watching the employee scramble to finally change the oil (about a 5 minute job), they pulled the car out of the bay & handed me the keys. I got in the car & immediately noticed the tire pressure indicators hadn’t gone off, so the tire pressure was still low. I stopped before leaving & asked the guy once again if they put air in the tires as promised. After reassuring me again that they did, they got out the air gun. They proceeded to put air in the tires, and the levels immediately went up to normal on the pressure indicators in the car.
I’m writing a negative review because I was blatantly lied to about my pressure indicators being «broken» & was treated extremely poorly/​not prioritized in the order of which I had arrived. Manager was a nice guy, but his employee was ducking out of work & very bad at his job. A 10 minute job kept me help up for almost 2 hours. ⁰⁄₁₀.
Update:
Woody, the manager called me to ask about the problems I had with their service. After starting to explain why I was so mad, he immediately cut me off & told me that I was wrong. After getting a few more words in, he offered to refund my money for the oil change in exchange for taking down this review. Only stipulation is that I’d have to drive back & swipe my card again to get the money back. Sorry… not wasting any more of my time than they’ve already wasted!

I got great service from this place. I needed some tires bad for my Jeep, and Omar helped me find the original type of tires for it. He answered all my questions, offered me different packages at different price ranges, and gave me a good deal. The staff was friendly and knowledgeable, including the manager, Woody Reynolds.

Good grpup of guys very nice and friendly. I always come here for my oil change for the last 2years.

I first got the tires aligned for around $ 70 and they wanted me to change bearing hub and did a math calculation (parts+(man hours X work time X 5 times real price)=Ripoff.
They wanted to charge $ 300 for a job another mechanic did for $ 50. As well, I detected a leak so they suggested steam cleaning (they charge $ 89.95) also got oil change (another $ 60) then they refused to do a brief diagnostic on why I had a check engine light on because they wanted to charge another $ 89.95 for diagnostic. After providing push back they did a quote for around $ 700 when the actual matter was the oil pan seal.
At the end, I wanted to take advantage of the 6 months warranty for tire alignment, went back and they did the fastest tire alignment. I did an appointment and had to see how 3 walk ins took my spot and literally the tire alignment lasted 5 minutes!!! Obviously the car is not aligned because they didn’t do anything.
Since the company has «Good year» brand on its name I was expecting nothing but high quality, I guess it’s a marketing technique to steal money out of consumer’s pocket!

I have been coming here off & on for years. They never have been really fast. This morning I phoned ahead to ask if they were busy or not. Instead of answering the question, I was asked what service I needed. When I said — oil change, I was just told to bring it in.
It was not busy by looking at the number of waiting customers (2 or 3), but they must not have had a lot of mechanics on hand. I went next door for coffee & read the 1^st two sections of the newspaper (probably about 45 min). When I got back, my car had not been moved. That was more than ½ hour ago and I’m still sitting in the waiting area.
I think any oil change takes a little while, but seems to always take a little longer here.

I came here on the recommendations of fellow Unilocalers. Thank you! What a relief. Honest and affordable mechanics. Hard to find in this town. Woody and Aaron were courteous and professional!

Fast service. Honest people, could of charged me for new brakes but only needed line flushed.

I called here to get a quote since I was shopping around for tires. You know these can be highly expensive. I spoke with Woody who was not only great but also price matched my tires with the competitors. He even gave me a discount for an alignment which the competitor doesn’t even offer. I was completely surprised to save $ 100 on my tires and pretty much received an ailment for free. I highly recommend this place for anyone looking for a real deal. I’m a happy camper now just knowing I was well taken care of. Thank you Woody for the phenomenal customer service. This is now my go to place for tires and more. Thank you again!!!

Woody and his team made sure my older car was problem free before I left. I definitely plan on bringing her back to these guys for any future maintenance.
Like any good car doctor, they let me know things I definitely needed to give some attention to between now and my next visit.
The waiting area was casual and it seemed like everyone else there was satisfied with the service they were receiving.

Came here for the first time yesterday based on everyone else’s reviews. And I must say, service was great! Dealt with Woody who is the store manager and he was very helpful.
I had an oil change and alignment done on my car and it was done in 45 mins or less. Everyone was really nice and very helpful.
They also have a Unilocal check in deal going on right now which is, if you spend $ 75 or more you get $ 25 off. So please stop by if you need anything done with your car and ask for Woody.

I got my tires aligned here. Good service. And they are kind enough enough to give me a short ride! Really helpful!

Went in for a oil change. Guys in the shop all greeted me with good morning and a smile. Service was fast and great. I usually went to terrible’s. But I’m definitely changing shop’s. Customer service was awesome. Had me in and out in no time. I definitely recommend this shop