Subway

I have never had an experience at a restaurant (or quick-​service spot) that has sparked me to do anything but just not come back. I’m the diner who is unhappy, will tip 20%, not complain, but never, EVER return. My experience at this Subway today made me feel burning levels of service industry betrayal that I’ve haven’t felt in years. I’ve bussed, served, bartended and managed for the past 15 years of my life. My livelihood is contingent on my success in this industry. When I encounter bad eggs, I feel as if they are a poor representation for all of us.
I entered this Subway a couple weeks ago on a Tuesday for a mid-​morning turkey sub. There were two ladies from a cleaning company standing in front of the register looking dumbfounded. They had been there for ten minutes with no one manning the front of the store. There was a «ring for service» bell that we hit twice. Then waited five minutes. Hit it again. Nothing. We looked at each other; we could take anything we wanted from this store if we wanted (but didn’t, obviously — we were women of principle.). FINALLY after ten minutes, a lady emerged from the back, and said, «stop ringing the f%cking bell. I’m on the phone with my godda$&@ manager. You can wait!» She snatched the bell away, and disappeared again. We all looked at each other and laughed, nervously. It was so absurd and offensive that it was hard to believe that this was a real-​life occurrence. Out of sick fascination, I waited to see how this would unfold. She disappeared for ANOTHER five minutes, then came out, gave an exasperated sigh and said, «what do you want?» I turned around, and left, before I acted out of character and actually said anything about my dissatisfaction. Obviously, I’m still reeling from the experience.

WOW! Well I got attitude from Jackie (if that’s her real name) tonight and after her making my sandwich– I opted to drive two miles to a better one. First– I nicely said I would wait until she finished making a man’s chicken sandwich– since I’m pescatarian and didn’t want meat touching my sandwich. I said it very kindly and I got attitude. Then– I refilled a drink I bought three hours before and she charged me for it. I nicely told her that I bought it a few hours before (literally the ice just melted) and she said WELL I DIDNT SEE YOU. I said, are you calling me a liar?’ She smirked. I asked for a manager #. She gave me a fake #. In addition the night staff never makes iced tea even when we ask for it. I’ll be going to the Charleston branch from now on. The man that helped me there was amazing. I’ll get his name next time I go in. Very helpful, friendly; actually acted like he wanted to be there. Won’t be going back to this one. I actually bought lunch and dinner at the Hualapai one today and have gone there as long as they have been open and have been a great customer. Today they lost a great customer.

Got a foot long tonight and I can’t even finish half of it. The bread is hard! Very disappointed. I don’t go to subway often, but now I doubt I will again. Food at this location is obviously not fresh.

Since at the end of the day this is still just a Subway, the max stars I’m willing to give it is 3. That being said, this Subway does deserve 3 stars. The service is always good, I never have to wait more than a few minutes to order since they usually have 2 – 3 people working at all times, and it’s open 24 hours which is pretty awesome for anyone that works in the gaming industry and gets off at odd hours. There is parking right in front that never really fills up. Overall, exactly what you want from a Subway.

Normally I am OK with Subway in general. I have been to this location a number of times. Subway falls into the average category however today was horrible and I don’t blame the staff. I blame the manager/​owner/​franchise.
Showed up today around 1230. Line was out the door. It appeared as if there were only two people working. One was some kind of shift leader plus somebody who must have started today as he was not allowed to do much on his own and quite frankly did not know anything.
I left as did others. Was somebody sick? The lunch shift could not get covered? Or did management cut back on staff to save a few dollars?
You should read by other Subway review for the location I went to after I left here.

Terrible service!!!
The guy that made my sub looked really unhappy and annoyed. He disgustingly threw the meat and cheese to the side after putting some on the sub. In the meantime the cashier lady got in an argument with a customer. Instead of backing off when the customer started walking away she decided to talk back with attitude. The customer then got ticked off and started arguing again! Then! The cashier lady walked from behind the counter to the customer area and pointed to the arguing customer and said ‘let’s take this outside’. I could not believe this was happening. Needless to say, their staff is very unhappy and don’t understand the concept of ‘service industry’. I will never go back. No thanks!

This is the closest Subway Sandwich Shop, to my house.
The shopping center is a bit difficult to get in and out of… Also navigating through the parking lot is quite difficult.
It’s never too busy… Usually only 3 or 4 people ahead of you, at the most!
The dining room is very small. However, it’s always clean. The men’s bathroom is also always clean!
The service is always fast and friendly, and everything is always well stocked.
If you are in the area, I would recommend stopping in.

I HATE giving negative reviews to places, but this subway deserves it. Its right next to my house so its very convenient though I rather not go here and recommend not to go here either.
It was mid night and it was the graveyard worker and since they are open 24 hours there is only one worker. I walk in after work and I say hello to the guy. He didn’t say anything at all nore did he respond and he was just sitting there at one of tbe tables on his phone with his shoes off. Kinda gave me a bad Impression. I just shrugged this off. When he gets behind the counter to start making my sandwich I try to start a conversation saying, «how’s your night going bro?» Still no respond. Either he had a really shitty day or he was just rude as fuck. So that was strike 2. Right before he puts his gloves on, 1. He didn’t even wash his hands and 2. He touched his nose thumb and index finger right in front of me then put the gloves on. I was standing there saying in my mind WHAT THE FUCKKK??? I am not a mad guy in general so I kindly just say, «hey bud im good man you touched your nose so I don’t want anything.» Thats strike 3. Last thing was he laughed out loud right after… strike 4.
If you work somewhere regardless if you love it or not, your job is the thing that brings the money… even if you work at subway. I
reads this and to the guy who was there, grow up buddy…

They are now open 24 hours! I like this location not because it is conveniently located near my work place but because of the service there!
They know me by name and know what sandwiches I like. I usually pick between 3 so they always make it into a guessing game.
Linda is my favorite there, she is the sweetest. When there are new employees she introduce us to each other and she tells them what I normally get and when I say extra pickles I mean give me a eff ton of pickles. My love of pickles is weird, I know, but they do not judge me! :)
The food there is standard subway grub what sets them apart is cleanliness and customer service.

Yum. This Subway is great. The employees are great. They take care of your every need and are polite. The location of this Subway was a large success. There tends to be large lines when I am there, but they take care of them well. Only thing that could be better is the advertising of the location. Most people run into it on the way home, but me, I don’t see it, so a little more advertisement would be great!

I was going to a program and eating out so I had to get a quick meal for my wife at home. Subway – about a mile away.
It’s been a long while since I was here. I ordered the BMT for her on Italian herbs and cheese bread. I had them add a small amount of lettuce, tomatoes, and some red onion and mayo. That was it. I was done and even though they had a large order ahead of me, I was in and out pretty quickly. The price was right and I was off the hook for cooking something.
I’m happy to report my wife thought the sandwich was very good and she’d like to go to Subway now and then instead of the other place we’ve been going that has a red truck theme.

I come here for breakfast… a lot. Lynda and her team are fantastic! They’re always smiling, friendly, and some of them know me by name. Like I said, I’m here a lot. Their vegetables are always fresh. I really like the 3″ flatbread breakfast sandwiches. They’re quick to make my food and usually know what I want on it without even having to ask me and Lynda always has iced tea ready for me at 8:00am. I really appreciate it!
It’s like Cheers! But with sandwiches. Five stars… I love this place.

Was looking for low cost breakfast options after walking my daughter to school– not much in the area and this is next to a Starbucks. Usually I spend over $ 8 there, for a breakfast sandwich and low fat coffee option. I decided to try subway :) I figure at least I’ll get a bigger sandwich out of it…
Awesome idea!!! I scored a 6″ bacon, egg, and cheese on wheat with seattles best coffee for $ 3!!! Made my day: D
Also the staff was super friendly. Breakfast is served here until 11am :) thanks guys!

Good Location. Consistent in their food quality and service. Just what I expect from a Subway!
The line crew is fast and efficient. This location is a bit smaller so seating is limited, however. During the lunch rush, it may be better to get it to go and mozy on down to the park down the street.

Subways is Subways, and they generally all taste the same consistently and have pretty decent quality ingredients. The reason for the low rating at this particular location is because of our server. He was very rushed, brusque, and stingy when it came to any of the add-​ons.
Not sure if it was this location that was stingy or if it was just the server. I had to ask three times for more bell peppers because he barely put any on each time, and just didn’t bother with the rest of the ingredients or we’d be there for a while.
He also dropped something behind the counter at one point and picked it up to throw away without changing his gloves as he went back to prepare food. Since I didn’t see what it was or where/​how he picked it up I decided to give him the benefit of the doubt.

There were little to none people, which I liked since ordering was quick and easy. The staff was good and helpful. The restaurant was clean and neat and tidy.

Subway’s also good with me. Make this short & sweet.
Star 1: The location is cool, next to a Golden Spoon & Rosati’s.
Star 2: Everything’s organized.
Star 3: The food looks pretty appetizing. Unlike other Subways I know of.
Star 4: The server was pretty nice.
What’s up with the 5^th star? Dirty tables. Get your Adele on & turn some of them ’til they’re clean.