Skylofts at MGM Grand

Best place to stay inside MGM! The service is phenomenal when you stay at the skyloft. Everything feels so luxurious and grand. I truly feel like I’m getting pampered when I stay here! Once the elevators open to skyloft floor my first initial thought was woooweee where am I? They serve you welcome juice when you first arrive, the front desk, staff, and butlers are friendly… They have great room service food and cam deliver or pickup anything you wish. But of course that comes with a tip. There’s are tvs all around and you get free movies all day, and their own Bvlgari line of toiletries smell refreshing. It always reminds me of skyloft! Their shower looks amazing, probably every girls dream or even kids if they like to play in the tub.
When you stay here you are treated as VIP from the minute you arrive till you leave. They can pick you up at the airport to dropping you off at the mall and picking you back when you are done. You get your own limo guy to chauffeur you around. They make everything so easy for you!!! Sometimes they pick you up in a Rolls Royce Ghost, Maybach,
and I wouldn’t be surprised if they had the Phantom!
If the kids are bored you can order a gaming system that include PS3 Playstation etc. They normally have either a Foosball or pool table area for entertain depending what size loft you get. The biggest one comes with a patio area that include a jacuzzi overlooking the strip. You can even ask the staff to bring you a humidifier if you wanted to. They even have a booklet about certain kinds of pillows like a snoring pillow or a rejuvenating one…
It’s hard to go back to a regular room after staying at skyloft so many times. But I love the sky loft! It’s my 2ns home, can’t wait to come back. I can honestly say this is one place that can be more fun than actually venturing outside to the casino area. You must try at least once in your life!

I recently stayed and hosted my 50^th birthday at the SkyLofts. The experience and service surpassed my expectations! My driver Angela who picked us up from the airport in a lovely Rolls Royce was excellent! Next, we were checked in by the concierge directly in our Loft. Awaiting was our wonderful daytime Butler Manager, Tanisha, whom I will never forget. Tanisha went above and beyond to make sure my every wish or need was met. She transformed my Loft into a wonderful setting for my guests. Next, our evening Butler Manager, William, was extremely accommodating and made sure that my catering and private event needs were met. I can’t forget Kanishtra (Kay), who continued to check on me to take care of every need. Thumps up to the entire Housekeeping crew, my Loft was cleaned 2 – 3 times a day. If you are looking for luxury and exceptional service, the Skylofts is the place. To Tanisha, William, Kay and the entire staff, I thank you for making my «50^th» birthday a memorable one.

If there was a zero star that would be my rating. I’ve stayed in the skylight suites twice in the last two months. Last time i went it was so amazing i had to come back for seconds. We had an amazing two story two bedroom suite with our own butler. Amazing, anything we needed was our beck and call. We had to go back for seconds.
Well I’m not sure what happened in a month. But i will never be visiting MGM grand again. We paid $ 2800 dollars for two nights… our Upstairs master bath was leaking water. Sewage Water from the pipes between the first and second floor. I know this because i’m a journeyman plumber and have been dealing with this for years. The staff ran up to let us know about the problem. Maintenance was in our room for about 2 hours running up and down stairs pouring water down every drain trying to «Recreate the situation.» After wasting our time for a few hours and totally encroaching on our privacy and stay. They threatened to charge us with the plumbing damage. Which was absolutely not our fault at all. As you can see from the pictures, they have clearly had this problem for a while now. Well this sewage water that was leaking from our ceiling, directly over our dinning room table downstairs. They didn’t even offer to move us. We had to continusly call down and get more towels to mop up this disgusting mess. The next morning there were hundreds of towels all over the floor and the room spelled horrid. This is room 83 in the SKY Loft suites. The manager, Alfaro, or whatever his name was, threatened my friend so badly he didn’t even want to ask to switch rooms, he just wanted to leave the hotel. They gave us a different room the next morning, didn’t comp anything, didn’t offer late checkout, or an extended stay. A trip back or anything… not to accuse anything… but there was a thrash can all the way down on the casino floor an hour later, collecting some sort of water falling from the ceiling. hopefully that wasn’t the sewage water leaking from the pipes all the way from your 29^th floor. If it was or if it wasn’t. You guys have some SERIOUS plumbing issues to be fixed. Notice the big fountain by the elevators was no longer running, and the major cracks in the ceiling from water damage.
Also. TVs didn’t work upstairs in the bathroom, the radios wouldn’t link to anyones phone. Wifi was out. Place is falling APART.
SO the next night we went to check out Tiesto at Wet Republic. We had gone the month before for Chainsmokers and got a nice table for 10 people and we paid 1300. No problems at all. Two big bottles and lovely service. Had to go back for seconds again. Because that will surely make up for everything the night before… I couldn’t have been more wrong. We had called right after chainsmokers were there at the end of July to reserve a massive table right by Tiestos Booth. We were told it would be 1500 for 10 people. Once again, defiantly not a problem. Well we get there to be treated like scum by their steroid fueled bouncers who had to control over anything or anything. People sneaking in with our group, i personally had to get him out. We were charged for 17 people, $ 2000 … and when i told them we only had 10, he said, its that or nothing, deal with it. Well we were already there and a lot of people wanted to have a great time. So we agreed, then after getting searched and patted down and waiting for an hour, steroid man came back to tell us we were getting kicked out and the table is «done» We hadn’t even gotten into the club and we were just all appauled on how we were being treated. We get to our table… There is a HUGE rod iron umbrella stand that weighs about 80 pounds, with a huge pole sticking up about 18 inches for an umbrella to go inside where we were sitting. We couldn’t sit in the corner sit because of this massive thing. People were stubbing the toes and getting nicked up by it all night. When i asked to move it they said, no, thats where its staying. Then i had a bouncer come up screaming at me, threatening me never to talk to his cocktail waitress like that again or we are going to have serious problems. The bottles came, 2800 dollars was the bill… They didn’t bring us sprite after i asked 5 times. They even brought more chasers but no sprite. Over my rant.
Last month, Amazing, willing to go back the next month to spend another $ 5000 in a two night stay. I could have had better service, cleaner rooms, more options and gotten into any hotel, suite or club for what we paid this last weekend. Sky Loft suites, so nice to us one time. For what you are paying… You should be treated like the king of the world the entire time you are there. The whole time, start to finish, we were completely mistreated and talked down to. Do not waste your time at the MGM. There are much better options out there for a much cheaper price. Farewell MGM

I cannot begin to say enough GREAT things about the MGM Skylofts and ALL of their staff. I believe I have had the privilege to utilize all of their floor plans. The three-​bedroom with the in-​suite elevator is phenomenal! The two-​bedroom with the plunge pool and outside terrace has been my favorite thus far! I have never had a bad experience with any staff member while staying here. They all greet you in the hallway… many times calling you by name. An added touch is the ability to have meals in the Mansion Dining Room. Words cannot describe this area of the hotel, the great service, and the beautiful arboretum. Go for breakfast and have the Eggs Benedict or the French Toast! The waiter is phenomenal and has ALWAYS been there every time I visit!!! So… You know it MUST be a great place to work!!! :) Enjoy!

If you dont give this place 5 star I will slap you.
You get whatever you want with the greatest service.
Just by you staying here and you want to bring your bottles from the club you will and they will attach a bodyguard as well.
Rolls Royce everywhere you go.
Incredible service.
You are the King of vegas when you are here with the skyloft.
I want to live there.
but. it is $ 10,000 per night. so its not cheap.

Wish all of my stays in Vegas could be spent at the Skylofts. Thanks to our Casino host extraordinaire, Craig R., many of them are. From the airport pick up in the Rolls (no more Maybach) to the evening turndown flowers and poetry, the service here — from butler to housekeeping to concierge, is always top notch. The accommodations will not leave you wanting. This is my all time favorite place to stay in Vegas. Hell, this is one of my favorite places to stay, period!

This was the worst experience I have ever had… there was an obscene amount of smoke. So much that it came through the vents at night while I’m trying to sleep. I left Vegas with the worst sinus infection EVER!!! Not to mention check in and out takes hours… MGM was not so grand after all. Total disappointment and waste of time.

The loft is amazing, huge downstairs area with dining table and great desk. Upstairs is a spa bathroom, a cozy bedroom and a hue closet. The shower was a highlight with two rain shower heads and steam. Free movies and free non alcoholic bevs, including a high end coffee machine, made the stay really homey. The Crestron system is kind of finicky because you have to keep the remotes charged, meaning if you left it out overnight then you can’t control your TV in the morning. Ours broke after one day but maintenance switched it out quickly. Huge variety of video games to install in the suite, and pool tables are also available. Breakfast in The Mansion is a must!

I expected more. And for the price, so should everyone else.
Had a deal to celebrate, so a bunch of us went down to Vegas and rented an MGM SkyLoft as our home base.
Yes, the room is cool — but nothing overly spectacular and I found it underwhelming in truth. The concierge is lovely, helpful — but the rest of the services are rather… meh.
The butler service, or at least — the lady we had been assigned — irritated me most. A person assigned to be on call wasn’t all that happy to be. She mostly rolled her eyes and/​or made a sarcastic remark at every request we made to navigate the room, services or preferences, giving us all the sense that you had bothered her every single time you asked for something, then also found the nerve to stand with her hand rather pointedly outstretched and eyes elsewhere before she left, only to come back next time with the same rolled eyes and comment routine, regardless of how much you might have tipped her.
$ 1000+ per night should get you great services and access to the very best they have to offer. From access to clubs, pool cabanas and other services — when you pay the most you get the best. Not here.
Renting a SkyLoft doesn’t even get you complimentary, or even — paid access to their own Nightclubs, for fuck sake. Want to go to Hakkasan? Get in line.
Other than that, MGM SkyLoft is not a VIP experience you want to take your clients or celebrations to. Its just a big room with a separate elevator and thats where the VIP experience ends. Honestly, for the price — its a fucking joke, quite like most MGM experiences.
Shibuya is overpriced, has terrible service and disappointing fish. Hakkasan is an overcrowded cheeseball pit. The hotel is the same. Its all just way too large, impersonal, expensive, less than memorable but frankly, disappointing.
Should have gone elsewhere. MGM is a never again for me.

I stayed with my family here early February and should have known the MGM skylofts would fail again.
The lofts are too large for housekeeping. Think critters. Yes. You paid how much to stay here? Get a refund. This will NEVER be a five star I can assure you.
Then hop on over to Caesars and get a real Vegas Suite. Unimpressed. SMH

very disappointed!
i was so looking forward to my stay at the skylofts for my 30^th birthday weekend after reading all the great reviews and watching the youtube videos of the beautiful rooms.
we originally booked the loft for the second night in town because we arrived very late the night before and we were really not going to enjoy the loft for a whole day but we wanted to upgrade our regular room for the lofts the third night as well.
after paying for the reservation over the phone i was told the concierge was going to contact us within 72 hours to arrange transportation, i was expecting a phone call but got an email instead asking for flight info. when i called to give it to them the lady was not very nice but ok, i was still very much excited to get the whole experience.
days later i called the concierge again to enquire about something and was told someone would get back with me in a few minutes and after not receiving a call back in 2 days i finally called and asked the same question and the lady i spoke with did not even appoligize.
we were picked up at the airport by a very nice guy not in the Ghost they advertise but in a regular limo which was ok but we were looking forward to the RR. the driver was nice so that made up for it though.
the next day when it was time to finally check in they let us check in early which was a bonus and we were escorted by Faith the concierge who was nice and helpful. joe our butler was there to welcome us with a pitcher of the famous welcome juice which was great and he was very helpful as well. he was by far the nicest butler but all the buttlers were great.
thhen here comes what ruined it all for me. we were asked for a credit card for incidentals but i forgot my credit cards at home so i gave them my debit card to run. faith explained there will be a $ 500 deposit for incidentals and the bank might not refund it right away which was fine with me. after running the card she said it did not go through and since it was a temprorary debit card i had to get the day before leaving town after losing my regular card i thought it might be the banks fault but there was no block or flag on it. then a manager came to our room saying they called the bank and were told that card wasn’t even valid.
at this point instead of relaxing and enjoying the great room like I should’ve been i was very stressed out and i called the bank and spend 20 minutes on the phone with them and even let the manager speak with them and all to find out they were running a card that was not even mine to begin with. by then my mood was totally ruined and i felt embarrassed and very annoyed by this issue. the manager appologized and offered to get us whatever we wanted but i didn’t know what to ask for so he offer to send a bottle of champagne. well we waited and waited and after a while i called the concierge and had to explain the situation all over again and the manager finally came with the champagne which i really did not want anyway but the simple fact that he did not even try to make it up to us after they made a mistake and made it seem like we were not able to pay for our room or something. my husband even offerd to make a cash deposit.
after the whole issue the manager appologized again and said anyway just move forward and pretty much drop the issue already… well i am not a very dramatic make a sceene type of person but this made me feel like just because i didn’t have a credit card at the time i wasn’t good enough or something…
then we asked the manager twice about upgrading to the loft for the second night and he said he was going to check on the rates and availability and get back with us which y he never did. maybe because they were ready to get rid of us cause we were not good enough to stay there or they thought we couldn’t afford to pay for another night since we did not have a credit card or maybe because he was too lazy to check for us… who knows.
when i called to change the reservation we made to dine at the mansion i found out the reservation wasn’t even scheduled to begin with, glad i checked i guess.
the lofts were amazing though, i really would’ve loved to stay there another night but after that whole issue i did not even want to ask about it again.
dinner at the mansion was amazing and the service was outstanding but i will write a separate review for that.
i loved the amenities at the lofts and i really wish i didn’t have to go through that horrible experience of feeling like we were not worth their extra time. i might not be super rich but we work hard and travel often and do not mind paying for great amenities and service.

For a young group going to vegas this is the best place to stay. Always something to do & it’s a great starting point. It’s right on the strip so everything’s within walking distance plus the pool area is the largest among the casinos in the area.

Attended a reunion here and the room was amazing. The staff deserved 5 stars! Such a professional and, yet, friendly group. Every detail was addressed. This truly represents Vegas! I highly recommend!

On our recent trip to Vegas, BF’s boss got a two story, two bedroom Skyloft for us to hang out in. He and the other owner of the company stayed in the bedrooms upstairs, but the downstairs was for us to spend time in.
The loft was gorgeous. It was a 3,000 square foot space with a dining room, breakfast nook, three living areas, a pool table, floor to ceiling windows, and beautiful décor. The bedrooms upstairs were amazing, and the bathrooms were just fantastic.
Highlights included:
Getting picked up from the airport by a Rolls Royce — since our party was so big, we obviously all couldn’t fit in that, so they also sent a limo and a party bus. We had the same transportation back to the airport when the trip was over.
Butlers greet you in the loft and help you get settled in.
A bartender is also there to prepare cocktails and pour any beer/​wine that you want.
The loft is set up to pair with Bluetooth, so we could all play whatever music we wanted from our phones, and it played throughout the entire loft.
Anything we wanted we had in no time — food, drinks, whatever.
I must say, staying in Vegas will not be the same again. I have stayed at numerous hotels, and nothing has compared to this. Hopefully someday I can get some friends to go in on the cost of one of these lovely Skylofts so I can stay here again!

Luxury, luxury, luxury! We stayed here and I felt like a queen. We were brought by limo, escorted to our private lobby to check in then escorted by our guide to our private elevator and up to our room where we were greeted by our private butler holding freshly made drinks. We were given a your of our suite. Our suite was 2 stories, a game room, living room, bar/​dining room, kitchen/​office area and media room downstairs. A master suite upstairs on one side with a shower bigger than my bedroom at home, and a two bed suite on the opposing side with another luxurious bathroom.
We were given turndown service with flowers and candy on our pillows. We had our own espresso machine (if you know me, this was a huge plus). We were given a completely stocked bar and large bowl of fruit to enjoy.
This was by far the most amazing place I have stayed, this far.
If I could offer the Skylofts at MGM 6+ starts I would in a heartbeat.

The MGM Skylofts are simply the best of the best of Vegas. If you are looking for first class treatment and first class accommodations, the the Sky Loft is for you. From the Rolls Royce that picks you up to the entire staff greeting you upon arrival to the unbelievable room service and in room dining; there is no better in Vegas. I would like to thank the entire staff for a wonderful stay and I’d like to thank the MGM for the unbelievable room and for creating an offering like the Sky Lofts. Believe me… I’ll be back. 5 Stars.

I will never have a better vacation in my life. The two bedroom suite looking over the strip made the weekend of going out that much better. Our butler was Joe B and we will request him every time we visit.

5 stars all the way.
I think we will stay here every time we come to Vegas! It does get expensive, but its worth EVERY penny:
Pros:
–private lobby with snacks and beverages
–private butler
–private elevator where you have to swipe your card for Skyloft access
–rolls royce airport pick up and drop off
–AMAZING loft complete with Bang and Olufsen electronics and a Crestron All-​In-​One remote control that literally controls everything from the drapes to the TV
–complimentary beverages in the loft
–complimentary movies on demand (they have all the new ones like Frozen, etc) They even have an LCD TV screen in the bathroom mirror LOL
–huuuge shower/​sauna steam room. It’s a 6 jet shower that literally attacks you with water in every direction haha
–free (fast) wifi
–access to dine at the Mansion (so worth it)
–last minute reservations to Joel Robuchon
I can go on and on. They really go out of their way to make you feel special. It was Valentine’s Day weekend and the hubby requested some flowers; they brought up room service with a rose and had a huge beautiful vase of a dozen long stemmed roses waiting for me after breakfast at the Mansion. They also accommodated our late check out request and all our dining reservations. From start to finish the service was impeccable, the rooms luxurious and quiet, and even the room service menu was divine!
This is the one place in Vegas where I can confidently say that staying in the loft is more fun then venturing out into the strip. If you are looking for a romantic getaway, stay here! You won’t regret it. We will be back soon!

What’s not to love when it comes to staying at the Skylofts?
My highlights:
Separate valet
Private elevator
Your very own butler to do whatever the hell butlers do
Fridge constantly being restocked with beers, Red Bull, sodas, etc.
Luxurious and spacious rooms
Movie room
Pool table
Espresso machine
It’s sort of a waste if you don’t intend on staying in, but you should definitely experience this at least once.

Enjoy being spoiled. The butler and concierge will do everything for you from the instance you step out of the airport and back in. Feel like a VIP! Where some celebs stay at :)
Soffered by Rolls Royce Ghost: Thirsty, water is on the side and sit back for a nap before MGM. Then roll up to the Skyloft entrance with a small office with a concierge there, next to general.
Cab/​Limo: Roll through the concierge area to get a ride from the doorman.
MGM Pool: Wet Republic Event usually is free unless there is an event then there is a price. Ask the concierge to contact a hostess for you, so you can get the tickets from there and just walk in (skip the lines).
Butler/​Service: Superb. You’ll get your items within 10minutes. Butlers are pretty chill. This place definitely knows how to make you feel at home. Call as many times as you like.
Rooms: 2 stories. 2 Rooms is pretty awesome, still can have them bring roll away beds for the 2 extra living rooms downstairs. You have one bigger common area with a view, dining room with small fridge for your unlimited free water and soda. Foosball or Pool Table in one area (depends on your place), one downstairs bathroom, Two bathrooms upstairs with a grand closet, nice showers with 3 different sprays and 2 infinity tubs, tvs in mirrors. And everything controlled basically by remote (curtains, music, lighting, etc). Con is the remote doesn’t work very well, de-​sensitized? P. S. The shower water is definitely purified, feels awesome on your skin.
Includes: Unlimited water and soda. Slippers, random amenities. espresso tea machine, the usual etc. Menu is pretty pricey (2 eggs for around $ 22+?).
We ordered Cake Pops from
to be delivered and it was awesome! Its not part of MGM, so you’ll have to go downstairs to bring them up to you guys. Super nice! And delish! They’re fb page:
. Wonder if the butler can pick these up for us next time.
Elevator: Enter via general entrance with back door entrance to elevators to Skyloft or enter through conceriage area straight to the elevator. Enter your skyloft card to get to the skylofts.
Yes like Victoria L. says…“Can I live here? Permanently?”