Red Line

Quality was superb, staff was actually knowledgable unlike any kinkos or anything, wouldn’t trust anybody else with my projects! They helped me get what I needed within my budget without compromising

We needed the impossible it seemed until we met this friendly and accommodating staff, as well as, business. They stayed up throughout the night working with us to meet our deadline, and didn’t compromise quality. If you need a designer or print company look no further. I highly recommend. Went above what was asked for and delivered to our doorstep. Thanks a lot Red Line we will be using you for all our projects.

I had to have some business cards made in very short order, one of my friends in Las Vegas recommended Red Line, as they had good experiences there several times.
I thought to myself, hell, I can find a good deal here in San Jose… rather than dicking about with some shop hundreds of miles away… but I was wrong.
My editor (I write for a magazine) sent Red Line the proof’s to them without my info, and literally within hours I had a proof in my inbox suitably updated to show my information.
I replied to them yes… and less then 72 hours later I had 1000 super high quality, professional looking business cards at my office.
Thank you again for the EXCEPTIONAL service Red Line.

Great prices, poor communication skills. I was working with Red Line to get some business cards printed. I called in and they told me what the specs were, but once I sent them the file they asked me to increase my margins even more than what was originally stated, and also questioned me on the color, since my program would only do RGB not CMYK. I then downloaded and installed a trial of Adobe to get CMYK color options. I fixed the margins, but did not send the file over because I wanted their advice on the color. I send them an email Thursday around 2PM and offered to come in to talk about it. No response on Friday, so I sent them another email. No response by Monday, so I sent yet another email. I followed up with a phone call several hours later where they had no more information for me than they had on Thursday, but did add that they would fix the file for me for an additional $ 15 and that now it would be an additional $ 50 rush fee if I wanted them by COB Wednesday. They of course refused to waive the rush fee despite the fact that I had been waiting on an answer from them for four days.
I’ve done business with Red Line before, with no issues, but I will definitely not be returning there after this. I sent my file over to another company this afternoon who will print by tomorrow morning, (and even included double sided printing) for just about half of what Red Line wanted for single sided «rush».

I had a very last minute rush job for a banner we needed printed. Not only did they get the banner to me early, but they also communicated every step of the way by calling us to let us know the proofs were ready, and had our order ready for us when we walked into the door. I initially had tried another printer in town who gave me a quote, agreed to do the work in the same time frame, then tried to screw me by charging me a rush fee. Not here, they were straight forward the whole time about the price and service. I will be returning here!

I never thought I would be writing a review for a company that simply helped print some show flyers for me, but the level of service, professionalism, and care demonstrated by Red Line moved me to start typing.
It started off as a simple query into what services they provided, and it turned into a friendship. I felt as if Bejon and her husband have managed to create the type of small business atmosphere you see only in small town America or in the golden age of TV. Sounds crazy, but it was such a pleasure to work with them on such a simple task. That says a lot. When you spend most of your day dealing with big business that treat you like a number, and would rather rush you out of the door, it’s refreshing to walk into a store and feel truly appreciated.
And quality of service: AMAZING! And QUICK!!! All I did was express the type of «feel» I wanted the flyers to have, gave a few examples of eye catching themes, gave them the important info for my production, and, 48 hours later, they created an 8.5×11 Masterpiece! From conception and execution they went far beyond my expectations. I had a hard time not wanting to take credit for the design when the compliments started flooding in. Red Line made this novice look like a professional.
Talk about taking an extra step for customer service, The owners Johnny and Bejon actually came to opening night of our performance! Through our conversations, I had mentioned my apprehension about the shows success while they reassured me it would be fine. It was so much more than fine thanks to them. Having their help and support truly made this one of the best experiences I’ve had with promoting a show.
Thank you so much Red Line. I look forward to working with you again.

I bring all of my marketing material to this place! I have been using Red Line for about 4 years now and I love the customer service and the quality of work. You cant find better quality anywhere in town. Johnny and Bejon always take care of me… even the last minute RUSH orders. Five Stars, thanks Red Line!

My Danny Dean business cards are awesome *soy ink* beautiful. Great customer service. I am going to try the plastic business cards next. I also get my brochures for press kits and the recording studio done here. I like this place it beats some of the ones in LA just out source your stuff.

I just recently moved to Las Vegas from southern California and discovered Red Line by accident… and what a happy accident.
Among other things, I’m a graphic artist & designer. The moment I walked in the door at Red Line, I knew I was in the right place. Johnny instantly made me feel welcome and treated me as if I had been a valued customer of theirs for years. I work mostly in RGB color space doing web graphics, so I needed a little guidance with the printing process.
As a designer, I like working with people who speak my language… and the folks at Red Line speak it fluently. They were extremely helpful and never rushed me to make a decision. They laid out the options clearly and gave me invaluable advice that elevated my job to the next level. I usually work alone, which is a mixed blessing. However, I like to collaborate with talented people and it’s always nice to have another designer around to bounce things off of. At RL I was able to do that and, I have to say, my project actually got better.
I have now worked with them on two different jobs and am happy to report that I look forward to bringing all my print work to them. As a professional, I can honestly say that their design and print work is kick-​ass and they have excellent personalized customer service.
In these tough times it’s important to support small businesses in our community. Red Line is worth supporting. Great service. Friendly people. Competitive pricing.

I had a great experience at Red Line! Customer service was great, I loved the comfortable feeling when I walked in. My cards were better then I had originally designed and were ready for pick up in no time! I would recommend this company to anyone looking for a great printer. Oh and thanx for the cookies Red Line!

horrible customer service
I ordered business cards from them and will never go back again!
I was told I had made too many changes (which included their typo on a phone number)
policy is 24 – 48 hrs to get a proof. It has been 6 days and still no proof.
I tried to cancel my order and they refused to refund my money.
Don’t waste your time or money here.

This place is great. They did the Save the Dates for my fiancée and i for our wedding and they are wonderful. We needed them the next day and they did it for us for a little extra cost, but totally reasonable. They seem to have really good deals on printing and they use soy based inks. and they are local which is fantastic. Go here instead of Costco!
Also the guy working there when we went in to pick them up was super friendly. I’ll be going here for anything I need to get printed from now on!