I don’t even want to give any stars for this location. Tried coming here and was ignored at the door to be buzzed in. Came with a friend who tried calling, was ignored of his call I called ignored then called again for the bartender after noticing we had left completely finally answered the phone! Absolutely unacceptable! Came in Monday morning at almost 7am. Wouldn’t ever recommend coming here!!! Already know who the bartender is! Rude!
Erick T.
Classificação do local: 1 Las Vegas, NV
I hope you don’t get Javier as your bartender. He was very unknowledgeable about porters and stouts. He recommended goose ipa and Brooklyn lager…, he was also on his phone and, openly discussing about the discount he gets, to his patrons and how he can void items etc. meanwhile I dropped 30 bucks on the keno and ordered 2 chicken Caesars(witch were amazing).,(that took 20 min) he did not comp my $ 7.30 Newcastle my bill was $ 40.13 for two drinks and really bad service as he continued to cater and practically give the bar away to friends. I hope this post is read by the PTs entertainment group for the property on Silverado and Maryland prkwy. One star for JAVIER&1 star to the business for hiring such poor staff. PTs entertainment is great company but will loose quality Las Vegas patrons for this. The place, food and atmosphere is great just POOR bartdnders. HOPE ya’s get a proper bar host. Thank you for reading. Note: the time was around 2am on 10÷13÷15
Willie D.
Classificação do local: 2 Las Vegas, NV
Not a big fan of the service and the ruckus here. The waitress and bartenders don’t pay attention. After asking and waiting politely, I’ve returned to them and they blew me off.
Geoff G.
Classificação do local: 3 Las Vegas, NV
Food is aight, but the soda is terrible. I’ve been there 3 times and every time the Pepsi taste like it’s being run through dirty lines.
Eva T.
Classificação do local: 1 Las Vegas, NV
Prices were good because of the late night happy hour but the service from the one bartender was horrendous. I’m not going back. He obviously doesn’t care about working for tips! I walked in and it took 30 minutes for him to to even acknowledge me and my boyfriend. Then he didn’t come back around for our food order or another 45 minutes.
Vivien G.
Classificação do local: 2 Las Vegas, NV
I just left, I probably had the wooorst service I have ever gotten. Not once did the bartender(Javier) come up to us. We waited until happy hour at 12 and he NEVER came up to us. We had to call him over like 15 mins in. Ridiculous. After finally getting our drinks not once did he come over and ask if we were doing okay or needed anything else. And he would disappear to go sit at the table in the corner and use use his phone, if you’re gonna do that, at least check on everyone before you leave. The whole night we had to call him over to us to get food and drinks. Never again will I go to this location.
Anankan T.
Classificação do local: 1 Las Vegas, NV
Worst customer service ever. Came in here for happy hour — ordered well’s on the rocks. Came to find when we got the bill that they charge an extra $ 1.50 when you have a drink on the rocks(post happy hour discount). I suppose that would mean an extra $ 3.00 a drink in regular prices when you have your drink on ice instead of with soda. Who knew it costs an extra $ 3.00 when you ask them not to add something to your drink? Complained to the lovely bartender who looked at us like we were crazy and that every bar tacks these prices on. I guess they rely on brand new 21 one year old’s who have never actually been to a bar before. Especially great since they never mention these additions before they give you the bill. Note to everyone — stay away, much better places to drink in Las Vegas that won’t sour your experiences in the city. Note to owner — If this isn’t your policy and you just have a horrific bartender — get rid of her ASAP. Never coming back, never recommending anyone to come here. Bye.
Scott F.
Classificação do local: 4 Las Vegas, NV
Good spot for happy hour… good number of TVs so I can watch as many games as possible… burger’s not bad either… pool tables are available… keep the Blue Moons pouring!
Samantha G.
Classificação do local: 3 Las Vegas, NV
This is a pretty small PT’s. Circular bar. Some high top seating around the place. Plenty of TVs. Nice, friendly, and attentive bartenders. What else can I say? It’s a PT’s. You get here pretty much the same as what you get at every other PT’s location. I do appreciate, though, that this location is on the smaller side and rarely ever crowded. No crowd = happy me.
Cynnie N Christopher C.
Classificação do local: 5 Henderson, NV
For a place to have good drinks, play pool, and chill this is the place to go, never really super busy so service is always pretty good. Bluemoon always cold and fresh.
Brian A.
Classificação do local: 2 Las Vegas, NV
I’m just really sick of poor customer service. Customer service, that, when you first visit, seems great! But then you keep coming back and you realize it’s just a big façade. I’ve come to very much dislike this place. Over the course of 1 month, we’ve slowly been treated less and less like anything valuable. Never get anything comped although we play a bunch. Every single thing we ask for seems like the biggest inconvenience. Just disappointed, and will not be returning. Boo.
Annie W.
Classificação do local: 1 Henderson, NV
Rudest staff I have ever experienced! I have been going to various PT’s for years with friends. This was my first time to this location and absolutely will be my last. We showed up and there were only 5 people in the whole place and not busy at all. The only bartender working got our food orders wrong, made horrific drinks and spent most of her time chatting up and smoking with her regulars over in the corner. She ended up raising her voice and yelling at us when we said our food order was wrong and that WE told her the wrong order and she put it in right! I asked to see a manager and guess what… she WAS the manager! This woman clearly has personal issues and is not qualified at all to be a manager, let alone be behind the bar. This is the worst experience I have ever had at a restaurant or bar and this place does not represent the quality of the other PT’S around town. Guess there was a reason there were only a handful of people in the bar on a Saturday. I feel bad for the employees of this place having to work for a manager like this and hope upper management makes changes to this location sooner than later.
P B.
Classificação do local: 2 Southeast, Las Vegas, NV
Nice and clean layout, Ashley is a great waitress, but I’m disappointed because my husband and I each put $ 40 in the machine and were charged for all our beers. We were putting our money in and ordering. When I addressed it with the bartender she said we were not playing so she charges full. We sponge $ 80 on machines and $ 50 in food and drinks. We will just take that money to the pts up the street from now on.
Anthony D.
Classificação do local: 3 Henderson, NV
Local watering hole — decent food and nice service. Great place to get away from the heat!
Gregory A.
Classificação do local: 3 Las Vegas, NV
Like the other PT’s on Silverado better. I mean let’s face it all PT’s are pretty much the same accept for the service you receive. I have been to this one a couple of times and for the most part the service has been average. All the times I was there is was not busy and yet servers and bartenders seems more interested in just hanging out with each other and regulars than making sure everyone was good.
Michael K.
Classificação do local: 3 Las Vegas, NV
They have a pretty good special for half off drinks and pizza from 12am — 3am and 4pm-7pm. Got me a pear cider. Cold. Just the way I like it. This one has a sort of weird vibe, i like the Gold one a little down the road off of silverado across the street from the Fresh and Easy.
Nicole P.
Classificação do local: 2 Las Vegas, NV
A group of us met up there for a drink and some food. The place was not busy at all but what do I expect for a Tuesday night. The server was nice but was really slow. She even forgot a round we had ordered. The real disappointment was the food. We ordered wings and tenders typical bar food. The wing were small and overcooked. The tenders were as small as the wings and also overcooked. All which had no flavor. Really, I have had better chicken at KFC and I hate that place. We would have said something to the server but she was hard to find. Wouldn’t be returning to this bar.
Dave C.
Classificação do local: 4 Las Vegas, NV
PT’s has a great happy hour and it is geared towards to people who work throughout the day. You can get all drinks half off and half off pizza at two different times of day. The service is always fun and friendly. It is a local spot, but I haven’t many too many people in these bars, still Vegas seems to be clicky compared to other places I have lived. However, they have some great beers for 3 bucks for a big 32 Oz. The food is good, along with some have shuffle board, pool, jukebox, and darts.
Raymond B.
Classificação do local: 4 Las Vegas, NV
This was stop #3 on the happy hour Hop for the night. We walked in and the place was dark seamed friendly enough and has a large interior with pool tables, shuffle board and a few other things to enjoy. We hit the bar quickly to make sure we did not have a miss-hap like we did at stop #2 and oh boy was i surprised, i ordered a draft and out comes the mug of all mugs, Frozen with ice cold brew inside. Becky picked up a Mai Tai that was very strong and made right. We also took advantage of the ½ price pizza and ordered a small BBQ Chicken, which i must say was delicious. The staff was friendly and fast and recommended some great drinks. After hearing all the horror stories about this place, I have to say that the common misconceptions about this place have been debunked in my eyes. I will be back, Great Job PT
Rickilane b.
Classificação do local: 4 New Orleans, LA
I am not a huge fan of chains but this location does alright by me. They have 2.5024oz frozen mugs for happy hour and they are right across from where I get my car worked on.