The drive thru staff is always great! They’re fast, courteous, and hardly ever get my order wrong(vs other fast food restaurants that constantly get my order wrong). I can always count on this drive thru staff to be amazing. The drive-thru can be PACKED, and with the layout of the shopping center, this location won’t be getting the two-lane drive thru makeover even though it really needs it. When the drive-thru is busy during peak breakfast/lunch/dinner times, I usually go inside and it’s never been very busy inside. The staff inside usually isn’t as nice as the drive thru staff, but they’re still pretty great! Anyway, ended up going inside this time because the drive thru line was long. It wasn’t too busy inside. They were quick to take my order. When I went to fill up my drink with sweet tea, the dispenser was empty. One of the employees saw it was empty and immediately came to refill it! AWESOME service. The inside is always clean and the lids/straws are always fully stocked. The flowers on the tables create a nice ambiance. The décor is a little outdated, but I am a fan of those late 90s/early 2000s fast food interiors. One of the best McDonald’s I’ve been to, and I’m so glad this is the location closest to my house!
Dazo b.
Classificação do local: 1 Las Vegas, NV
So tonight I went to McDonald’s & took my kids with me. I bought 3 Mighty Kids Meals. I gave the guy a $ 20 bill & change. I got distracted with my kids. When I got home I remembered that the guy never gave me back my change. I looked in my purse & I didn’t even have a receipt. I called Mc Donald’s & spoke with the Manager & told him what happened. He said he needs to check the Register to count the money. He gets back on the phone a couple minutes later & tells me that they owe me $ 6.00. So why didn’t the guy at the register give me my money & my receipt. This is so wrong. Thank you Mc Donald’s. You have some crappy employees.
Dawn K.
Classificação do local: 5 Canoga Park, CA
I have been coming to this location for about a year now and they always have the best staff on hand by far. Their cashiers are so friendly and the place is very clean. No matter if it is through the drive thru or walk in very pleasant staff. I hope the owner sees this because your staff i can honestly say awesome. Thank you for hiring such nice people and what seems people who actually enjoy their jobs which is a lot more than i can say for about 99% of others mcdonalds
Bobby M.
Classificação do local: 5 Issaquah, WA
The best hospitality I have witnessed at McDonalds. All crew and managers are engaged with the customers. Food came out within 3 minutes and all food tasted fresh and hot. We had a large order and one of the managers helped us to our table. I also like the fresh flowers they put our each day. The cleanliness of the Restaurant is above average. I saw they fully staff the restaurant and the crew didn’t seem stresses rather they enjoyed their job. This was a snap shot review, I am sure that if you go through the day you might experience something different. For my first visit, it was outstanding.
Peyton R.
Classificação do local: 1 Elk Grove, CA
I went here this morning and the service by one guy(youngish black guy working the order window) was absolutely terrible. He took my order so rudely and I had ordered an iced vanilla latte. I got to the pick up window and they gave me a hot drink so I asked him if I could have it iced and he was very nice and let me know that they didn’t make iced lattes so I asked if there was a way I could just have an iced coffee then since the guy I ordered from didn’t tell me there was no iced lattes. As the nice guy went back to get me an iced coffee I hear the first guy in the back talking so much crap about me saying how he read my order back(which he didn’t) and that I ordered a hot coffee and that I was a liar and he was right and I was wrong. Which I get it I work in customer service and we’re always annoyed by customers but he’s literally saying this all two feet away from me. Thankfully the guy made my coffee fast and was very apologetic about the mix up other wise I would have gone right in there and talked to the manger. 100% not going back here.
Chrystee Y.
Classificação do local: 4 Las Vegas, NV
This McDonald’s is pretty awesome! The staff is always very nice and talkative! I love the chocolate dipped ice cream cones! Very tasty!!!
Samantha J.
Classificação do local: 2 San Francisco, CA
As far as McDonald’s — this is a decent McDonald’s they serve breakfast 24 hours a day now so that’s a total bonus and the drive-thru can get really packed. I got stuck in the line earlier and I didn’t even know I was in the Drive-Thru line which was really confusing so make sure you know if you wanted to go through the drive-thru or walk in and get it handled quickly because the line for the drive-thru could make it seem like you are waiting for everybody to pass I don’t know it was all very strange. I got I spend an extra couple minutes of my life trying to navigate through all these cars that I thought were waiting to pull out into the intersection on Silverado Ranch when really they were just waiting to get into the drive thru at McDonalds. After I FINALLY got in the service was good and the food was decent and seemed like it had been sitting out for a couple minutes but it wasn’t a huge deal. Two stars to McDonald’s.
Branda I.
Classificação do local: 1 Long Beach, CA
Tired to order an ice cream cone, but the machine was broken. Okay, I get that, but I tried to order a Sprite, but the machine was broken… Stop playing with my emotions McDonalds.
Danny S.
Classificação do local: 1 Las Vegas, NV
Uggghhh, I’m always disappointed when I stop by this micky ds for a number of reason. Mainly cause they just done have the same stuff as the normal micky ds around town. Like mild sauce for breakfast burritos for 1. Another is they are always discombobulated so nobody ever know what the F is going on… most micky ds don’t deserve a review since it’s straightforward fast food. What you see is what you get, this is different.
Sherri M.
Classificação do local: 1 Las Vegas, NV
Why can McDonald’s employees not get it right?!? EVERYTIME we go through the drive thru our order is wrong! We shouldn’t have to check every sandwich every time we go through to make sure it’s right. They do not deserve even 1 star. This latest order included a quarter pounder without cheese(got home & it had 2 slices of cheese) [picture posted]. The food was cold & the fries were far from fresh. They don’t even include napkins with a to go order. Owners pay attention and check this place out every once in awhile! … And they want $ 15 an hour… Yeah right!
Don G.
Classificação do local: 1 Las Vegas, NV
McRib is Back! Served as a meal with a generous portion of succulent irresistible COLD A#% FRENCHFRIES!?? WTH?
J C.
Classificação do local: 1 Las Vegas, NV
Wtf. I was there the other day around 2 o’clock super hot outside I just went for the soft drink the girl on the first window was kind enough to go and get my drink by the time I got to the next window I was on E I ask for a refill … Sorry you have to come inside … The whole idea of the driver window is as you want to get off a car by the way did anybody remember when that place got on fire few years ago… for not cleaning the grease on the air Extractor…
Hollie M.
Classificação do local: 5 Las Vegas, NV
I eat at McDs more often than I should and this is my location of choice. No matter the hour, no matter the order(and sometimes it’s big) they are spot on! The employees are always super friendly which is amazing considering the thankless job they do! And a HUGE thank you to Devin who seems to always be working when I come through the drive thru! He’s got the«service with a smile» thing down to an art.
Mika S.
Classificação do local: 3 Las Vegas, NV
Drive-thru: There’s no speaker box to order from which was confusing at first. There are three Windows, the first from which to order. The service overall was fair. Once I got my order home, the meat patties of my Big Mac were both between the bottom and middle bun while the top and middle bun held nothing between it. So, improperly and sloppily assembled. Other than that, everything tasted good and fries were perfectly salty.
Nicole R.
Classificação do local: 1 Woodland Hills, CA
Something needs to be done about this location.. never go here for breakfast! It’s so crowed. Drive through and inside. Its so bad that cars on are the main road trying to get into the drive thru. Its also attached to a gas station so that makes it even more crowed. I asked for my breakfast burrito without cheese. The cashier said«no prob» turns out, the burritos come frozen and they just heat em up… yuck. THAT Will teach me to not eat fast food. Avoid this location.
Sioux K.
Classificação do local: 1 Las Vegas, NV
I haven’t been to a McDonalds in years. Now I remember why. Stopped at Redbox and decided to grab a hot fudge sundae while I was there. Got to watch a manager argue with a customer over whether she ordered fries or not, and on the way out noticed an overflowing garbage can with garbage all over the floor in the dining room. Stay Klassy McDonald’s.
Kevin '.
Classificação do local: 2 Las Vegas, NV
Employees more worried about gossiping than serving customers. Almost 5 am and I waited 8 minutes for 2 breakfaat sandwiches. This place is a joke.
Thida P.
Classificação do local: 1 Las Vegas, NV
Make sure they put everything, you’ve ordered, in the bag before leaving! We went through the drive-tru and ordered six burgers(we were both hungry). We get to the second window, and the guy handing my boyfriend the bag repeated the order, but he said five burgers instead of six, so my boyfriend said, «How many? Five?» And the guy said, «No, six.» So, we drive off without checking how many were actually in the bag, and when we got home, we find out there were only five. Ugh!!! And we did check the receipt, and under QTY — 6! McDonald’s, you guys owe me a damn burger!
Marie T.
Classificação do local: 3 Las Vegas, NV
This review is only for the drive through. I enjoy the face to face ordering instead of the intercom. It gives a better chance for them to get your order correct. The staff here is very nice. There are a few people I can think of who are not morning people and should not be working the drive through, but I can’t really choose who’s working the window. The wait time depends on when you actually order. It’s a little longer in the morning when everyone is off to work and when people are getting off work. As for my actual orders, I haven’t had an order incorrect, although they have forgotten a straw here and there or have forgotten sauce or ketchup. I just make sure everything is there before I drive off. Food wise, it’s McDonald’s. Nothing special.
Samantha G.
Classificação do local: 3 Las Vegas, NV
It’s McDonald’s. You really can’t ever expect a good meal from any McDonald’s. That said, however, I have no complaints about this location. My order has always been correct and speedy. And the food here is no worse than the food at any other McD’s location. So can I really give it fewer than 3 stars? I guess not. Psst…want to know what my favorite thing is from McD’s? It’s the hot mustard sauce. I could dip practically anything in that sauce. It is so yum!