Provident Trust Group

Provident continues to amaze me with the precision and attention to detail on each and every transaction. My experience has been that they usually complete it before the time they stated. They have gone out of their way to make me feel like I am their primary customer for that day. Anna, Lindsay, Brittany, Andrea & Theresa are just a few of the many who make you comfortable that you are partners and teammates, rather than just another client. Better than the others I have had experience with.

Extremely tedious to get anything done by them. The required a written, original request be overnighted to their distribution department. Then when I was told it would be faster to wire money out from the account, It took 5 days to get federal funds transferred inspite of paying for expediting. I was also given bad advice by someone who told me to not pay for same transfer because I had missed the cut off time for that day. I was told regular expedited would go out the following day. It didn’t. The following Monday it went out right at close of business. I was not able to access funds till Tuesday. Missed a dividend cut off date. They charged $ 150 a year fee for using them, $ 250 fee for closing account, $ 50 for a transfer. $ 50 day for expedited wire that is not expedited. They cost me $ 1000’s in lost dividends. If you like slow business and high fees, go with PTG LLC.

do not trust these people. they have promised to transfer my account completely now that they have been paid they refuse to do their job as promised and having me run around for the mistakes they have made.