Clark County Collection Service

Got my wages garnished for an apartment through cccs after amount was paid they still show I owe almost $ 200. Been battling them to take Balance of my credit for the past 4 years. They even sent me a receipt showing paid in full. Just when I thought they finally corrected the problem last month I get a notification on my credit that it has reappeared. Their staff says they’ll correct it but never does. Tired of this week do our part but these collection services never do theirs!

After getting behind on medical bill payments, this company was super friendly and worked with my payment schedule I could afford! No threats, no «I can’t work with you unless you pay THIS amount» — None of that. They take what I can afford every month with no questions.
Great customer service to boot! Thanks :)

idiots work here! I called to get an account number so I can submit a dispute for it and they keep transferring me around in circles and no one wants to tell me how to get it done. these people are ridiculous.

I called them to obtain my account number because I am disputing a medical charge with my insurance company who should have paid a bill. I asked the person who answers the phone what information does she need from me, she states my social security number, I figured since it was already on my credit report they already had that information so I (probably being a idiot for doing so) gave them the number. The representative then tells me «Oh, its not under that, so what’s your last name». I’m thinking to myself if you have it on the credit report why wouldn’t she be able to find it under the number. So I asked her, and she then gets very aggressive, asking for the name. At this point I am thinking ok, something is not right with this and I will now have to get my attorney involved to deal with them, I guess it more money out of my pocket but the cost is nothing compared to safety. I instantly put a lock on my social security number.
And all I wanted to do is get a bill paid! Wow…

It was weird getting here… the GPS took me in a round about way… but it’s on spencer+Durango…the plaza area, you’ll see a big MVP building before you see the collection building… they’re in the DLC Empire building…

i wish i can give them no stars. i have paid on time for the 4 years and come down to my last payment, they seem to not leave me alone and just go away!!! i have been paid in full for many months now and thank god i asked for the piece of paper that stated i was done, and you should do the same because you will talk to one person who will tell you important information you need to know, and then you’ll end up speaking to someone else who will tell you something very very different. none of them know whats going on, theyre definitely not on the same page with anything, and there’s just no structure or communication with eachother. its crucial that they need to be, because they are messing with people’s credit, finances, and lifes. they sent the constable to my job (months after paying off and asking for that letter) which was very embarassing and frustrating, i drove down there to only hear a bunch of confused associates. again, if i did not have this piece of paper labeling «paid in full», i would have had to create an even crazier mess there. they kept telling me i owed a significant amount still from what their computer showed, and unfortunately thats the only thing they go off of, which is wrong, because they dont communicate on it or understand it half the time. i showed them the letter and they said «oh» and from there reassured me they will fix it. its been about 8 months now since ive paid in full and to only find they put their name on my credit, stating i am behind in payments affecting my credit score. they just wont go away. now, im off to going down there, because calling is the worst thing you could do, and im off to calling my credit consumer bureau to dispute them and the better business bureau, and more… because as long as they wont leave me alone, i wont leave them alone.

I fell behind on my medical bills and this collection agency was kind enough to set me up on a payment plan. The truly are the nicest collections agency I’ve ever dealt with.

They are dishonest and lie too. They send me a letter saying that I owe a debt but they are not able to provide documentations such as original invoices, contracts, and other documents I request to verify the debt. Also, at two separate phone calls, they told me that my credit would be impacted negatively if I didn’t pay the full amount. and the 2 reps gave me different dates. It just makes me think that is one of their threat tactics. when I exercised my right to request for debt verification, they gave me a one page doc that said they slabbed on a collectiaon fee & nothing else to support validation of the debt they claimed I owe. Also, the rep told me that they know the law and are legally able to put interest and collection fee on the original debt amount. That is already violated the federal and state law that states that they cannot charge fees & interest once it has gone to collection unless the fees and interest were already added by original creditor before the debt was assigned to c. ollection agency. If anyone has a problem with these collectors, should report to the FTC via their website. It may not help you solve your individual case but it may hopefully have enough complaints that the FTC will look into this company and their unethical practices.

I am a victim of identity theft and can’t get them to return my calls to clear my account despite having sent them proof that the debt is not mine. I’ve called and emailed for two weeks without results and my credit rating has dropped more than 80 points because of this.