Papa John’s Pizza

Ordered a pizza online. Got a call from the store telling me that the driver said that there was nobody home. I was home. I guess the driver didn’t bother to knock or ring the bell. Unbelievable.

Best papa john’s pizza I’ve ever had!!! Deliver was less then 30 minutes and the pizza was so hot it almost burned my mouth! The driver that delivered my pizza was funny and outgoing and I def recommend ordering from this Papa John’s every time

I signed up for the emails and rewards years ago so I could take advantage of specials and earn free pizzas and such. For as long as I’ve been ordering online, there has never been and still isn’t anywhere to put a «please prepare well-​done» option for their wings. I have called and asked how exactly I put this «special request» in with my online order, and was told to place the order and then call in. So, I always place the order online, then call and request well-​done wings. Always. Every time. Mildly inconvenient, but the online specials and deals save you more money than calling in with an order. So, it is what it is. I placed my online order today and then called to request the wings well-​done as always and was told by the man on the phone that he couldn’t do that without canceling my order and starting over. And yes, I’d lose my discounts that way. I said I had been to the store before. It’s rather small. Can’t he just yell «well-​done» to whoever is preparing the wings? As anyone would do in any other restaurant? He laughed and said they are extremely busy. I was a little surprised doing exactly what I had been told to do now suddenly doesn’t work. I should have cancelled the whole order, but of course my kids would have been bummed. Instead I said I guess I’ll cook the wings more when they are delivered. I was half expecting him to change his tune and tell me he doesn’t want me to have to do that. Instead he said okay and hung up. Lousy to say the least. After all these years of loyalty, I guess I’m breaking up with Papa Johns tonight. Pitiful customer service. I will not be back.

If there were a rating lower than one star they would get it. Worst experience with papa johns EVER. Received my pizza LOADED with mushrooms, asked for them to help me out with a new and the dude was a complete douchebag with absolutely no customer service. Any other place would’ve gladly made me a new one. I even offered to pick the new one up. Lucky I don’t slap him with this pizza.

Worst papa johns ever !!! Ordered twice here and got my order wrong twice. Didn’t even apologize and just told me «dude, we can make another one in 10min!»

I used to love Papa John’s pizza a lot. This is our neighborhood store and for the past several years we have ordered both take out and delivery from them. The pizza has been okay — not the best. The other night we had to be somewhere at 7:30 (on a Tuesday) and ordered delivery from them at 6:00. An email said the pizza would be here in 20 – 30 minutes. At 6:45 we called to ask where the pizza was and at 7:15 it still wasn’t here so we cancelled it since we had to leave and were already late. At 7:25 the guy showed up with the pizza. We told the guy we cancelled it and he left. If you are on a time schedule and want pizza from this Papa John’s order early.

the pizza was over an hour late it took over 2 hours from order to delivery. the pizza tasted horrible. I understand its delivery and not expected to be as good as roccos or grimaldis, but it was nasty doughy and tastless and the delivery guy wined to me about his entire life story as he appoligized for the latness I could not get rid of this numnut so I just said seeya and slamed the door after finally getting this nasty excuse for pizza

I found a roach in my pizza box. 2 slices already eaten. I would never patronize Papa Johns again.

Cashier was very rude. Will not return to this location again. Stay away!

My experiences with papa johns have always been good until I came to this particular store. The pizza itself was good, but the trouble I had getting it makes me not want to go back. They barely spoke English so it took them forever to get my order correct and to add on I had to wait about 20 minutes for my pizza. I was the ONLY one in the store. Not to mention when I finally got the pizza it wasn’t hot. It was sorta warm but they could have done much better.

Always great delivery service here. However, whenever I ask for «Chicago Cu“t (in squares) they simply ignore it about 50% of the time. I usually have to call after I place the order online to make sure they cut it right. How hard can following simple order instructions be? ARGG!

Picked up a pizza and breadsticks tonight. Great food, and friendly service. Great visit.

Well the pizza here is good. It is always fresh and hot. Best fast food pizza around. But the service was terrible!!! Took almost 2 hours to get my delivery and let me tell you I was not happy about that. They need more delivery drivers and maybe a better management team. I mean it’s just pizza people.

I picked up a pizza from this location for the first time tonight. The pizza was hot, fresh and delicious. The ordering and pickup process was professional and efficient. «I’ll be back!»

Will never order again! Have had three times and the pizza is full of salt and sorry excuse for a pizza!

Awful management and service! I placed an online order and it was going to take 95 minutes, I called to confirm and they said they had only one delivery driver working! They did not offer any type of compensation for future order, I will never order again. Dominoes and Pizza Hut are far better options!
Wayne Gorsek