New York Nails

Some of the reviews on here all fake they have the best customers service n does the best job on nails business hours on this Unilocal page all screw up their business hours Mon-​Sat from 10am to 7pm !!!

I’d like to first start off by saying the hours and address on here is incorrect. They close at 7. Or so they say. I called at 5:30pm asking what time they close tonight. He said «7 but we stop taking appointments at 6» I said ok perfect can I make an appt at 6 for a regular mani please! As I was on my way to the incorrect address I realized it was just a house. So I called and asked if I was at the right place? Mind you it was around 5:55 so I wasn’t even late yet. He than says no it’s on the corner of Charleston and rainbow. (Which is less than 10 minutes away from the incorrect address) So I said ok sorry I’m on my way I should be there in less than 10 MINUTES!!! So as I’m pulling up to charleston I call to ask what building its next to… and he says they are closed and about to go home because I’m late for my appt and they took somebody else??? Are you kidding me??? How RUDE!!! It was only 6:05 and you’re going home??? I thought you closed at 7? I said I was ON MY WAY LESS THAN 10 AWAY!!! So unprofessional! I was so excited to check this place out but thank goodness I didn’t because I hate rude people and would never want to bring my business to ANYONE LIKE THIS!!! 0 stars if I could! Bad business!!!

Ended up going for a drive and ended up here. Came here last week to get a French tip acrylic nails. I recently just moved to Vegas so I’m looking for a new nail shop. When I first came in I was NOT greeted, got told to sit & it would be about 10 — 15 min. Which isn’t bad so I sat down and waited. About 35 mins later and I’m still sitting there! I asked how long & they said 5 mins. After 10 minutes I said how long & one lady gave me a really nasty look and told me now. Should have left because she already had resentment towards me but I stayed. She pretty much shaved off my skin, my nails were bleeding. I said I wanted a square rounded shape but instead I got a rounded shape. The white was extremely thick. I told her to make it thinner and she told me no. Price was 35 I believe on the board but she told me the price was $ 55!!! I was beyond annoyed and just wanted to leave, she asked me how much I wanted to tip & I told her $ 3 (why would I tip more for the service I received?) On the receipt it showed that I tipped her 20% I told her no & to fix it. After yelling at me she finally did and I left. AWFUL SERVICE STAY AWAY.

One star because the quality of the nails is bad & they are rude. I came here last week and three nails broke already, a rhinestone fell off & my nail polish looks thick and wavy! So I came back to fix my nails and I explained to the same lady what happened she said so sorry & they asked me to come back in 30 min. So I did and I again explained what happened because the lady was acting like she didn’t kno who I was umm ok? So the guy looks at them n said this doesn’t look like her work maybe u got the wrong shop. I said no it was here last tues afternoon. Then he proceeds to tell me ok it will be $ 6 to fix them with an attitude… So now I am getting them fixed. However, I won’t be returning! I’ll go back to nail salon closer to me they are nicer and nails look better!

Amanda is awesome. She takes her time and is diligent. Constantly asking me and checking if I was pleased with everything. Very happy.

I don’t know what happened. But I have been going here for the past 2 years. It’s very close and convenient. Somehow th still don’t recognize me or remember my name… And I’m always engaging in conversations with who Evers working on me.
Anyway I’m finally posting this review after the third and final failed attempt at restoring my opinion on this place. No matter what I always end up ripping the acrylics off after a week or completely redoing it myself at home. The most recent visit I wanted a little design on my two ring fingers. And it wasn’t né thing too crazy… The chevron. The older lady who was doig my nails couldn’t make it happen so I had to wait for someone else to become available. Which took about 30 – 40 min. I spent way too much time n WAY TOO MUCH MONEY. Pisses me off I shouldn’t have even paid for them they were that disappointing.
Any way either get ur nails done by John or lani because they actually do a decent set.

I went to this salon for years and originally had great service. Within the past couple months, the customer service went from friendly and welcoming to rude and lazy.
I used to go here for acrylics which they advertise $ 15 for a fill and basic polish. Last couple times i came for a fill, I was charged $ 30+ for two toned nails. A very simple, fast polish. In addition, I always make an appointment ahead of time and end up waiting a half hour + after my scheduled time.
Plus, any time I ask for any type of designs that take more than a minute or so to do, I’m told that 1. It cannot be done or 2. I just get an attitude.
I used to love going here and was very loyal to this salon up until all of this has been happening.

I came here based on a friends recommendation and it was the best recommendation I’ve ever gotten. I have been looking for a good nail salon for almost 3 years since I moved to Vegas and now I finally feel like I’ve found a home. I will ONLY go to John as he is the BEST. My nails have not lifted nor chipped and my designed are always amazing!
I now recommend this place to all of my friends. John is always busy so make sure you call to schedule an appointment!

I love NY nails! John and Lanie are incredible! Their customer service is top notch, they’re very hospitable. Call ahead to schedule an appointment. John shapes and styles your nails and they are to die for. I get compliments all the time! I’ve been a loyal customer since 2011.

I have been going here like 3 years. Lani is the best her pedicures always last forever and everyone always compliments my nails and pedicures.

I can honestly say this was the BEST nail salon experience I have ever had. Total hidden gem!
My good friend and I decided that we would spend some girl-​time getting our nails done for her birthday and before the company holiday party.
We were warmly welcomed into the shop and immediately seen. The nail techs (younger guy and a girl) did some beautiful work, and let us chat comfortably with our coffee while they worked. It’s not the typical nail salon, where the techs talk endlessly and rudely in their native language. I’m bilingual, and find it rude when a person CAN speak English but doesn’t in front of people who don’t speak that language. Especially customers. They don’t do that here and it really makes for a nice experience. The sweetest, friendliest and most professional people you will ever meet. We were treated so respectfully here, and that made us so happy!!!
My friend was very happy with her gorgeous manicure (and impressed with the great hand & arm massage) and my red pedi was perfect. The price was awesome too! They are doing everything right here: genuine customer service, beautiful work in a cozy little salon. Happy to tip big here, the staff deserves it!
This is my new salon. I won’t be going anywhere else!

Best place! I’ve been going here for years. After moving to the other side of town in Henderson, I’ve tried a few other places and kept thinking to myself, «I miss Johnathan and Lani.» They are so friendly and they do great quality work. No matter where I go, I find myself driving back to them. My nails last for 2 and a half weeks every time and always look flawless.

Great place! Excellent service and my nails looks amazing! I will definitely be a regular customer now! First place where I have been asked my name. Thank you John„ I love my nails!#

I love love love this place. I needed a place walking distance from csn and although there are other options, this is the only place I’ve ever needed to go to. The staff are amazing, john is a little quiet at first but once he opens up he’s a riot. On my second visit Lana (I think, I feel awful not remembering her name) remembered my name, that I was hoping for a promotion at work and asked how my daughter liked the Elmo show we went to see. In other words, she really remembered me, and that’s impressive, especially in this town. My glitter tips are amazing, she used a colored glittered acrylic powder and it was like magic when she was applying it. I sat there just fascinated. On my second trip I got the deluxe pedicure and was that just awesome. I didn’t ever want it to stop. Lastly I mentioned that I had seen positive reviews about the place and johns exact words were «we really have the best clientele» in other words, they really appreciate their customers. Such a great place, such a wonderful experience. I will go to them for as long as I live in Las Vegas.

I love this shop! They really do a great job on my nails. My nails never chip or break. I never go anywhere else now. Lonnie and Jonathan are the best, and they run a nice, clean shop.

NY Nails is great! *Make sure you ask for John*. He’s very personable, does a fantastic job on my nails, and all for a very reasonable price. The parking lot kinda sucks, but I’ll deal with it :)