New Beginnings OB-GYN

TERRIBLE! Terrible wait time, terrible staff and higher ups (i refuse to call this woman a doctor) and terrible experience throughout.
Instead of writing a detailed commentary about the lack of this place i decided i would much rather tell you what my experience is like ALL THE TIME at my current OBG’s office so that anyone who goes to this office knows that there are other options.
At my current OBG’s office i never have to wait to be seen longer than 10 minutes. The staff is super friendly and always glad to answer any questions. My DOCTOR is highly adept and well versed in his field, so much so that when i mentioned him to my perinatal specialist –everyone from the front desk, ultrasound tech, and of course the specialist himself were all impressed and had nothing but amazing things to say about my new OBG. Most importantly though, especially since when i switched i was 27 weeks pregnant– my new OBG is warm, kind and genuine– he also smiles and really seems to care about his patients.
I regret not going to my new OBG from the beginning– but i was looking for someone closer– my new OBG is about an extra 15 minute drive but i would drive an hour or more if i had to just to see him. Trust me ladies– there is no reason why your experience, when it comes to either pregnancy or the wellness of your lady parts, should feel uncomfortable or less than 100% all around.
Happy i switched and even happier that my baby wasn’t subjected to further negativity.

This by far has been the best OBGYN I’ve ever been to! From the Healow App that notifies me about my appointments to my results, this office has been great! The staff is warm and Dr. McHale is extremely wonderful at what she does and is incredibly thorough and walks you through what is going on.

My first appt was great! I arrived 15 min early as requested to fill out paperwork but I had already done it online. They did the usual blood work, ultrasound and urine test.
Quick and friendly.
My 13 week checkup came and I ended up doing the same again. Blood and urine tests. Waited about 30 minutes in the room. Dr steps in to ask if I have any questions. «Nope I’m fine» Dr. Said we can find out the sex of the baby by 16 weeks so on your next apt we can find out. Every mothers most exciting moment.
I was so eager to make it down for my 17weeks appt to see baby. I waited an hour and a half they took me into a room where I waited another 25 minutes. They advised me no one was there to do blood work so advised me to get it done somewhere else. Dr said any complications I said no. She says you can do this blood work blah blah and your next apt you will do blood work again and do an ultrasound to find the sex of the baby (how much blood do I need to draw and I thought I was going to see the baby at this apt) then that was it. I basically waited that long for them to ask me if everything was ok and send me on my way. Hopefully I don’t have to pay for this visit or I’ll be really pissed.
Today I decided to give it another try. I arrived really early cause I had no where else to go after work. It was me and 2 other patients I understand I’m early and don’t mind waiting til my actual appt time. so to kill time I went in to their restroom and did a urine test since I’m waiting. The office was quiet you could here the nurses around the corner talking about Starbucks. Grande and Trenta sizes. my apt. time came and everyone’s names were being called except mines. My 6yr old was getting restless but I tried to calm him down to be patient. 415 came and I’m back waiting again for my appt. by 430 I couldn’t wait any longer so I walked out no one to tell at the desk. I got a call around 450 with a voicemail saying they were looking for me and would hate to have to call my emergency contact. So that means I probably wouldn’t have gone in til 445. I called back to tell them I left but no one answered and I was on hold for 2 minutes so I hung up. I guess no matter what there’s always a wait here.
Other than that, dr mchale is very nice and everyone is nice there. My last ob in hawaii would have us waiting for 2 hours but I didn’t mind because they would inform us that he’s actually at the hospital for a delivery. But when you’re there feeling like you are waiting for nothing (especially when pregnant and with a bored restless child) it is not worth it. I think like all on offices they over book themselves and don’t schedule time accordingly. Now I’m in search of another ob to give someone else a try.

I arrived at 10:30 for my 11:00 new patient appointment with the completed paperwork in my hand. (You can print online) I was greeted as I signed in. The woman at the front desk called me up after about 15 minutes. She was very kind, and checked me in. I waited some more and was called back at 11:30am. They weighed me and took my blood pressure, the woman was very personable, I wish I got her name. Then she showed me to my room, told me to get undressed and wait for the nurse practitioner. I waited for 25 minutes for the nurse to come in for my exam. The nurse’s name was Celeste. She was very nice and informative. The exam itself took less than 20 minutes. Overall, it was a pleasant experience for that type of appointment!