Marlin Maid Services

I don’t post reviews on Unilocal very often, but felt compelled to post a review of Marlin Maid Service. Like the previous reviewer, I utilized the online booking service. Again, like the previous reviewer, I received an email reminding me of my appointment, and asking me to confirm the appointment. I did so. The cleaners were supposed to arrive at 12:40PM. When nobody arrived by 1:10PM, I called the company to see if anyone was actually coming out. The call was immediately routed into a voicemail box, with no greeting. Thinking I called the wrong number, I double checked the number and called again… same thing. Bottom line, they were a complete no-​show. Unfortunately, I had to give them one star — they really deserve a negative, as their non-​appearance threw a wrench in my day, and has left me scrambling for an alternative.

Found them on Craigslist and thought I’d give them a shot. They list prices and services which were reasonable. I went with the $ 98 for 2 ppl for 3 hours. They have an online booking service so I don’t have to call or get a quote first which I prefer. I specified in my booking that I needed walls scrubbed. They send out a reminder the day before to confirm.
I was texted the night before requesting my 8 am appointment be moved to 7 am since they had another appt at 10 and the 3 hours I booked would overlap that so my appointment got push to earlier. They show up 20 minutes late. I reminded them about the walls and let them to their work. Neither of the two ppl spoke english well enough to understand me beyond a few simple things.
They cleaned fairly well but didn’t touch the walls at all which I had specifically requested and left promptly at 10 shorting us 20 min of work (if walls were done, it wouldn’t have mattered) and heading to their next appointment at 10 which I assumed they showed up late for as well. They didn’t leave change either so $ 98 cleaning turned into 100. They are a cash only business.
I might recommend them if you just need standard cleaning work done and no special requests as the prices were reasonable and they do have online booking.