So very frustrated and disappointed!!! whatever you do, do not use this company! They send their employees to school on how to give your customers the run around! They are out right liars and have no interest in customer service or customer satisfaction. We gave them chance after chance to make things right and they failed every time. So sorry we ever used them!!! Unfinished order, poor quality, only good thing was the young man who did the installation and he was sent out without everything he needed to finish the job!!! I hope he finds a more reputable company to work for. Ken, I sincerely hope Karma catches up with you!
Fred A.
Classificação do local: 1 Chicago, IL
You get what you pay for! Don’t do it! All is fine as long as you don’t run into problems. They promised me to refund my down-payment until I could fix temporary financing challenges on my new home and they never did. Once these financing challenges were solved they came and installed the shutters with a life time warranty. One of the shutter is broken and it is impossible to get somebody out to fix it. They will tell you whatever you want to hear to get you of the phone time after time but nothing ever happens! Horrible customer service. E-mails to their company email address kept on bouncing back and they told me to use a Yahoo address which was a major red flag but unfortunately too late for me. Do yourself a favor and pay a few extra dollars and get quality shutters with a company that cares and is professional. The sales person will tell you whatever you want to hear to close the deal, but will completely disappear as soon as you hand over the money.
Serena L.
Classificação do local: 1 Las Vegas, NV
I called this company for a quote and was praised a call back. I did not review one so I called again. A very angry man answers the phone and yelled at me, «We only do entire homes» and continued on a tirade. I would never give this company my business and neither should you. The customer service is atrocious!
Wendy D.
Classificação do local: 5 Las Vegas, NV
Great company. We purchased interior rolling solar window treatments for Summerlin model home. Blinds were installed 10 days later as Ken promised. The shades look great and the price and service were fantastic. I would definitely recommend to my friends.
Justin R.
Classificação do local: 3 Las Vegas, NV
After initial installation and customer service problems, Troy finally made it right.