Las Vegas Dining Tours

TL;DR — This company is a SCAM. Beware!
I usually lurk on Unilocal and rarely review, but this company and their level of unethical business practices have made me come out of lurking mode and inform future customers. This company is a complete SCAM. I had the exact same experience as Lorena. I purchased a 4 person dining tour on Groupon back in January 2014. I could not find many reviews or information of this company other than 1 article online and their Facebook page. I decided Groupon was a reputable company so I would go ahead and purchase this dining tour through Groupon and support a small business. Also this appeared to be the most affordable dining tour in Vegas. I regret it now. After I purchased my Groupon, I left the company 5 – 10 voice mails because no one ever seems to pick up. I finally decided to message them on Facebook, and I got them to say they confirmed and said they were having phone issues, which is why they never returned my call. I was going to give them the benefit of the doubt. From January to my trip in April, I never heard from them. About 2 weeks prior to my trip I tried to contact them to find a meet up time and location. Again, never heard back from them. This time I decided to get Groupon customer service involved. Groupon responded within 24 hrs and they tried on my behalf to reach their contact with the company. For a good week and a half they kept trying to get Las Vegas Dining Tours to reach me and no one ever did. Finally the day prior to my trip Groupon refunded me and gave me credit. I see that the first couple of pictures is posted by Elaine H. The owners of the company are Elaine Harris and Scott Harris. Where are your happy customer that uploaded pictures?
And Scott your response back to Lorena is laughable. Is that your way of showing customer service? Scott is saying that being busy is no excuse to not respond back to Lorena. Really Scott, Answer me this, What about the money she lost, the money I lost? I only get a Groupon credit, I don’t get cash back. How come you never returned any voice mails? Are you really trying to say that your phone problems lasts for months now? How come you never responded to Facebook messages? You can update your Facebook page status and upload pictures, but do not have time to respond to your customers?
Look at another customer complaint on your Facebook page before you delete it.
Ellie Cejer
Why did you do a Groupon deal and not return phone calls or honor your offer???
Like · · April 23 at 10:30am
How can you screw people over their hard earn money? They go on vacation to relax and you cause people stress! Now you have a deal on Unilocal,Beware Unilocalers, this company will scam you. You don’t deserve to be robbed.
Elaine and Scott Harris, you should be ashamed of yourselves. No one cares how many years of experience you have in the food industry. A swindler is always a swindler.

Ok lets try this again… Ive tried putting up my review on this companys facebook and they keep erasing it! I had purchased this tour as part of my husbands bday/​valentines day gift for when we went to vegas this past weekend. I had spoke to some man that answered the phone and had made reservations he had stated «ok your good to go the day of ur tour we will be calling u to tell u our meeting spot”(note:this was all done 3 weeks ahead of time) The day b4 we left on our lil getaway I had called again and left a message remind them of our appt. they never answered or returned our call. Bottom line is that after calling n leaving messages 20+ times we NEVER GOT A CALL BACK (we had already PAID)! My husband was really disappointed about this because he especially was really EXITED n looking foward to this awesome experience but we will never know now! This is a RIPP OFF! VERY UNPROFESSIONAL ON THEIR PART!