Jones Feed & Tack

Solid atore great for pet food customer service is ehh I know the owners care and want to hwlp wvery little bit bt some of the employees are ehh that just means the need a shining ao to speak you know ill actually narrow it down to one employee the also have rabits chicks turkey ducks it’s pretty cool I own farm animals its my only pet store for sure check it out if you have animals they have things for a good variety of animals for sure

I just saw that review from that Californian, Madison S, who must have gotten up on the wrong side of the bed the day he went to Jones Feed & Tack. Yes it can be pretty laid back at times, but I like that. I have never felt hassled in any way and I always get good help. Somebody actually carried stuff out to my car without having to look like a damsel in distress!
It’s out a fair way from where I live but I like the people there and it’s fun getting a coffee and pastries. Madison, take a happy pill for goodness sake!

Where do I start. Customer service sucks. The owner is an asshole. I had a delivery set for 10am and I called to complain that it was 10:50 and no one was here. I was put on hold multiple times by a lady who was extremely rude. I was finally able to speak to the owner and upon asking for a discount for my delivery do to their tardiness he proceeded to laugh in my face. If you want good service may I suggest ordering your delivery from someplace else. I was finally able to get $ 5.00 taken off witch is better then nothing.

I came in here looking for a feed bucket and couldn’t believe what a hodgepodge this place was. If you need to buy dog food, beer, and a baby chick then consider this your place for one stop shopping! I spent some time going up and down the aisles seeing what they had to offer and I was quite impressed with variety of stuff they had. No one really greeted me or asked me if I needed help (I didn’t but it would have been a nice gesture) so customer service seems to be a bit lacking but I still have to rate this place fairly high based on the large selection of specialty items they have available.

This is a great feed store with a large selection, everyone is very helpful. I get my feed from there weekly. It is easy to order items, much faster than the surrounding feed stores.

Best feed store in Vegas, best live stock food brands for animals. Came here to buy some hay didn’t know they have gas too an the coffee they sell it’s great too great prices for dog food.

I was very happy with my experience at Jones Tack & Feed. Jacob went above and beyond offering assistance and feedback to my family’s questions regarding chicks. When it was time to purchase the chicks and supplies, Vinnie was helpful with my final questions and concerns and he carried everything out to the car! The cashiers were pleasant and courteous.

We LOVE Jones Tack and Feed and have been going to this establishment for many, many years. Love their service, always friendly and always polite.
They ALWAYS have whatever products we are looking for, their dog foods and animal grains are ALWAYS FRESH. The store is always clean and their employees are always welcoming and helpful.
I can’t imagine this store not having any less than 5 stars from anyone… as if it went to ten stars they would surly get that 10 star mark from us.
The owners are also very friendly, AWESOME and very knowledgeable.
Thank you Jones Tack and Feed for being there for our pet’s.

This is the last time I patronize this establishment.
And, SHAME on the young girl behind the counter who belittled the little old lady asking for the bathroom key! Apparently her parents did not teach her respect for her elders.
I’ve put up with the rude older women who run the cashiers for many years but, I’m fed up and to witness this young girl ask the old lady if she was going to buy something in front of a store full of people before she would hand her the bathroom key just closed the case for me.
Done!

Mom had to get some diesel gas on our way out to the horses and I needed my gas a.k.a. coffee! I am very surprised at how good this coffee is yum!
Gas prices seem to be comparable and the people inside were really nice.

I have lived in the Valley all my life and being a NW resident have known of Jones feed as long as I can remember. I am not one to complain, but the customer service of the 2 cashiers working was so appalling I felt the need to write a review. The products they carry are unique and awesome ! The customer service of the 2 cashiers soured the whole experience, they were rude, obviously irritated by the customers, and complained about the new owners right in front of me ! (I was a 1^st time customer !). Yikes, more professionalism is definetly needed in their employees !

BEWARE!!! The owners are not very nice if you tell them something is wrong. They didn’t like that we brought back bales of hay that had A LOT of rock and dirt in it. They told us that they wouldn’t replace it. We brought back bales and they didn’t replace it. We ended up leaving them there. We have been purchasing 80 to 90 bales a month from them and ever since they changed there dealer the hay has been bad. DONT GO THERE IF YOU DONT WANT YOUR HORSES TO GET SICK!!!

I’m very happy that there are new owners. No need for details but I’ll just say that the new owners are more friendly and customer-​oriented. The longer hours are GREAT!

My first interaction was with a telephone call. The person who answered the call acted like I was putting her out to answer my questions. Unfortunately for them, they have lost my business before I walked in the door.

Would give 0 stars store closes at 6pm on Sunday showed up at 545 to get hay for my horses and they were closed guy inside waived me off. What garbage this place is will never get my business again. What garbage this place is

Totally love this place. have been going here for YEARS… they have wood next door you can buy in the cord and a vet who comes in 2 times a month for low cost vet clinic! SUPER saver!!!

This is a very odd setup store, but somehow it makes sense. It’s sharing a lot with gas pumps and inside there are some basic snacks and things for the gas station, then they carry equestrian items like meds, feed, reins, etc, hay in the back of the building, some cat and dog food.
I came here because I was doing some research on dog foods that my one yeast sensitive dog can have and one is Earthborn… it’s not carried at many places, but oddly was carried here? So hald of the selection is stuff you can find at a big box store, like Iams but then they also had some decent brands like Canidae, Earthborn, Diamond Naturals, Taste of the Wild, etc.
The prices weren’t hiked up much so I think it would be okay to buy here some dog stuff. There were sales on some of the bags event. Still, I can’t say it’s anywhere preferred for all their needs, however I will be rotating some Earthborn and grabbing it here to keep their diet interesting.
I didn’t look too much at the horse thing and this is a feed and tack store mostly, but they seem to have decent variety of needs met.

the hay is fresh, and the Timothy pellets are great, and if you pay cash it is even cheaper. The people who load the hay are always so nice and don’t make me feel bad because I stuff bales of hay into my outback instead of a truck.

My parents and I have owned horses for 9 years. Sometimes it’s necessary to shop at Jones Feed, though we will often go out of our way for more competitive prices. It’s true that their customer service could be better at times, but I’ve personally seen some people give these tough old ladies some serious lip — this really isn’t the best area so let’s consider the facts and assume these ladies have to be tough to make it in this business. Especially with some of the more chauvinistic cowboys out there.
They have a good selection of feed, but they are also the largest retailer on this side of the valley. The gentleman who load your hay and feed are pleasant and polite. We’ve met the owner on a few occasions and he always remembers my mom, which is nice. Great community board, great selection of specialty dog and cat foods, some bird stuff, and some generic horse stuff. They don’t sell much food so it’s sometimes stale. Sometimes their soda machine is out of order. Their gas pumps outside are old — and often times out of order. You have to walk in to pay. For what they do, if you own horses, you almost can’t avoid walking in here on occasion. But since I’ve not had any really bad experiences, they’re A-​OK in my book.

Expensive hay and feed, and something about the vibe of the place makes me want to go take a shower.
The community bulletin board is good. It’s also nice that they have shot clinics for your dogs.
But IFA is a much more pleasant shopping experience.