Jet Luxury Resorts – Palms Place

I am a business traveler and this is the first and last time I will use Jet Luxury! I paid the low rate for the hotel room. What the don’t tell you is that if you want the room to be serviced (i.e. Bed to be made or bathroom cleaned), you have to pay extra for that.
The TV did not work when I checked in. I called down to the front desk and they said because we booked through Jet Luxury, I have to request service through something called «the inner circle», They put me through and I left a voice mail. No one called back and no TV for the night. I spent an hour the next morning between the hotel, jet Luxury and the Inner a Circle trying to get service. Finally after I started yelling, I got a maintenance guy to come up and it was an electrical switch that took them 5 minutes to fix. No offer of a discount or even an apology!
Never NEVER will I use them again!
I am pretty disappointed in the way Palms Place handled the issue too. There response was. It’s a rental unit through Jet Luxury and we can’t help until Jet Luxury puts Ina. Work order.

Jet Luxury resorts quotes low prices and then adds their own charges (and even taxes those) making the overall price triple! I was quoted a $ 59.00 rate and when the charges came through on my card it ended up being 172.48!!! Beware of this company and book direct for this hotel (and the others they represent). I learned the hard way… don’t be another victim!