Extended Stay America – Las Vegas – Valley View

H orrible my entire stay has been horrible I checked in to room 2310 got bitten by bed bugs the bed was entirely infested with bedbugs all of the office people are very rude horrible customer service treated me like I was lieing after management and pest control came to my room they put all the furniture in my room in the dumpster I had to throw away $ 1,500 in luggage. and they won’t refund me for the week I spent getting my blood sucked out they transferred me to a room 2202 with a rusty door that you have to slam to shut and instead of bed bugs it’s infested with carpet worms there’s a one inch gap under the door and the entires weather stripping is gone the room has no phone in it the toilet is not even installed properly I pay $ 530.00 week one then $ 460.00 week two still currently staying here waiting to have my luggage reimbursement and hopefully my money back at least for the first week what a nightmare

Rooms have nothing in them, except used towels hanging on the bathroom door. It would have been nice the if the receptionist would have mentioned this at check in. I had to make separate trips to pick up soap, shampoo, clean towels, kitchen amenities… Plus they have no hair dryers.
The pull out couch was broken and unsleepable. Sheets on the bed were warn and had holes in them. I could go on and on…

Sketchy parking lot. Felt unsafe parking my car and dragging luggage up to my room. Motel layout. Room was dirty– luckily I got 2 beds and could choose the seemingly cleaner of the two beds. No real amenities. Someone is feeding a cat in building 5. Checked out early. Not a 3 star hotel by any means.
Room was big, though. Two tvs. Staff friendly but slightly unprofessional.

This was NOT a good place to stay. First off, we booked a ADA room and it was not accessible in many ways. The shower stall had hand rails on the inside but not the outside. There was a step to get in and it made it impossible for my friend to get in and out of it. As a result, she was unable to shower the entire week we were there. The bed was far too high for her to transfer out of her wheelchair so she had to sleep on the sofabed which was entirely too low.
The staff members were friendly enough, but seemed put-​out whenever we had questions or needed assistance. We asked for new towels and were told we had to bring the old towels to the front desk to have them replaced. When we did this, they were rude and seemed frustrated that we asked for new towels.
Also, there was a motorcycle parked in front of the handicapped parking the whole week and it made it hard to park. I felt like the back part of my car was sticking out and worried cars would hit it.
WIFI didn’t always work and moved slowly. If you wanted faster WIFI, you had to pay for it.
The room was also supposed to be non-​smoking and it smelled like smoke. We tried to save a few dollars but it was entirely NOT worth it in the end.

Had to go to the district manager to resolve an issue I had with this hotel.

Hey you’re staying in a warehouse district across I-​15 from the casinos, full of long-​term construction workers — what could go wrong? Huge props to the mighty Extended Stay America brand for keeping this place at least passable. Rooms with various smells and mystery stains? You bet! Is it horrible? Nah.
One thing to note is you have to ask for everything, which is different than other Extended Stays I’ve been at. For example, I had to ask for hangers. Then I had to ask for the plates/​bowls/​silverware assortment. Then I had to ask for… etc. Each time, the staff was friendly and gave me the items, but there you go.
Another note is it’s a quite good location — close to the Palms and only about 20 mins from Ceasars. Again, if you’re expecting awesome, you are silly. If you’re expecting a room for $ 60 – 70 a night within a few blocks of the strip, then that’s what you get.
Ooh, one more thing — the wifi is pretty slow, and they goad you into «upgrading» for additional money — boooooo! (but they do have free wifi).

Okay well I was checking into this place and the guy was very rude I felt like, like he was doing something else talking to someone else on the phone while helping me and then I felt like he just really hated his job because every reply just felt really sarcastic to me. And then I ask for the dishes to my room and he says «HOLD ON» and then calls someone on the phone and then he takes his fatass time and grabs them and drops them VERY loudly on the counter by me and I’m just like wat the fak okay so I ask a couple more questions like where I should park my car and he gave me a very half assed answer and I was like okay thanks and just grabbed my dishes and left to my room. I open the door and the room is fairly small and it smells very very moldy in here i really thought stay America would be a very good place to stay for an extended period of time but the people are rude, the room MAY possibly have mold and it looks not like a hotel but more like small apartment buildings. Oh and to add the bathroom curtains are striped so it hurts my eyes just to stare at the curtains too long and the light in the bathroom is so dim it makes me feel like someone’s gonna come in and murder me in the shower every single time I shower. Just to put that out there

Decided to save some money on the trip to Vegas. Big mistake — watch your bill when you check out as it appears the people at the front desk have no clue as to what they’re doing. My friends room hadn’t been cleaned when they checked in. The room I got was lacking in towels and kitchen supplies. Do yourself a favor and spend a little more for your room.

Not bad at all… very reasonable rates.
The room I got was was much better than some of the big name hotel & casinos on the strip. I basically had a one bedroom apartment. Got a refrigerator, a stove, microwave, big walk in closet, cupboards, drawers, a desk, a couch that also turned into a spare bed, a King size bed in the bedroom and TWO TVs!!!
The room itself was clean, it did not smell of smoke, the linens smelled fresh, the furniture was clean, I didn’t find stains in the cupboards or the refrigerator and stove was clean as well.
You can get utensils, pans and a coffee maker from the front office. The facilities here include a small pool and a gym… very basic but still, better than nothing. There is no room service unless you stay over 8 days… I think. The bathroom is a tad bit small… could be a bit bigger. The only other downside is the location, its a bit off the strip. There is no people watching here… no casino, restaurant or bar you can casually go down to any time you want. On the upside, its quiet and peaceful unless you have rowdy neighbors. Great place to stay, if you want to actually get some rest.

Extended Stay America– the crown jewel of Las Vegas! Just kidding.
Now that I have been to Vegas a jillion times, I have come up with a few rules to their hotels. Sometimes the trip is short and en route to another place, usually SLC for Christmas, and all that’s needed is a cheap place to crash. Other times, I’m splurging and having fun nights out and days spent hungover, yet still cocktailing, by the pool. My number one rule for Vegas? Don’t stay anywhere that doesn’t have a casino.
Hotels without casinos in Vegas are so not fun. Where’s the bar? The restaurants? The late-​night people watching?
And so by these rules I will not stay at the Extended Stay America again. But also for some other reasons.
First, our room was not exactly clean. We could tell that there was a smoker in the room before us, because it smelled of smoke and also the toilet had traces of someone emptying the ashtray into it. Yuck. But the linens and bed were clean, so it wasn’t disgusting. Just kind of unpleasant because a previous guest.
I didn’t feel like the blanket was thick enough to keep me warm at night, but the heat worked just fine so I guess that was my solution.
There was no shampoo or conditioner but the front desk person gave me some ‘conditioning shampoo.’ Also, no hair dryer, boo.
The area is a little scary-​looking at first, but we got used to it and even walked to the Rio and the Palms casino and felt safe doing so.
Having all that said, I still generally liked being here, because the room is so big… there are two rooms actually, a living room and a bedroom, both with TVs. It felt like a little apartment. It seemed to fit the bill for the purpose of our trip– a family friendly holiday weekend in Las Vegas on a budget. Since we were with family, there was a lot of using our own cars and not drinking, so it didn’t bother me that we were off the strip.
So basically, I didn’t like it, I didn’t hate it and I wouldn’t return.

This place was disgusting. Though I would go cheap on the room since I will be out on the vegas strip most of the time. Big mistake, its good to have a nice place to relax and sleep at the end of the day. The room smelled terrible like a wet dog. There was a giant roach laying dead on the floor and numerous other dead bugs along the edges. Their photos are deceiving. Good thing I was very intoxicated or else I could not have fallen asleep so easily. Do yourself a favor and spend that extra sum to get that better hotel, its well worth it!

My experience at this location was horrible. The toilet seat slipped, I saw bugs crawling on all the floors, the carpet is dirty and nasty, the kitchen light flickered off and on, and the mattress squeaked so loud just by turning over that I had a lousy night’s sleep. Rather than have all the kitchen equipment in your room, the front desk clerk hands you a plastic bin filled with the kitchen equipment for you to carry to your room, including the coffee pot. The free Wi-​Fi is very limited, and you are required to pay for the «higher» Wi-​Fi.

Ok, so normaly Extended stay has always done me right, but this time around they failed me. I stayed at this location the year before. I made my reservations over the phone atleast 4 – 5 months in advance. I requested to be on the first floor, and yes I know its just a request. When we got there, there was only one person at the front, so we waited for our turn. I gave him my information, he did not say anything about the request I made to be on the first floor. So when I asked, the attitude I was getting was I was pretty much getting what they were giving me. I then asked if there was something in the front building, and nothing was available.
I was super annoyed because I made the reservations months before.
Not sure if I would stay at this location again. You cant beat the value, but I think accomodating guest needs is just as important.

This hotel is okay in a pinch but I would not stay here longer than absolutely necessary. The room overall appeared clean but if you looked the carpet was dirty, the floor in the bathroom had cigarette burns as did the couch, which smelled and table was broken. The room was rather large with a small kitchenette. They have a pool which is small in size. They don’t offer any ride services and it can be a walk, so be prepared for that.
Their breakfast was ummm small. They had packs of oatmeal and granola bars, there was no fruit and they only had one coffee when I got in. Needless to say it left me wanting more.
But what really made it special was that the screen to the room in the main window was bent back which made me think why would someone break in to their own room when they could just go get another key, so that means someone not allowed in wanted in.
Yeah this place is not the greatest but in a pinch, would do.

This hotel was very clean and quiet. The beds were comfortable and the rooms were very big. Loved the walk in closet! The pool is at the front of the hotel, which was odd, but it was very clean. All in all a very nice hidden gem!

Perfect hotel for the best Vegas time! Stayed 3 super fun nights, it was clean, comfy, very roomy with a walk-​in closet, and close to Rio, Palms, and Gold Coast. The pool area was nice, spent some time in the jacuzzi, the big bed had lots of pillows, and the staff was very friendly and accommodating. Did I mention KITCHEN! We brought food to make, alcohol to keep cold, and snacks which were excellent for midnight snacking after coming back at 3am when everything else is too expensive. You don’t have to walk a mile across a casino and take an elevator to your room, they make it so easy… car to room in a minute, boom winning! This place is the best!

I didn’t stay here, but a friend of ours was in town for the WSOP and was staying here. We visited him on several occasions while he was in town and the room location seemed pretty secure and pretty quiet. It’s a good location, walking distance to the Rio, Gold Coast and Palms casinos.
Each room had a kitchenette, living room area and a separate sleeping area. I can’t atest to the accommodations, but it seemed like an okay location if you’re looking for something cheap in the area for short or long-​tern stays.

I stayed here for a few weeks while I was starting a new job in southern Nevada and in the process of moving to Las Vegas.
This place was the nicest of all the extended stay properties that I stayed at. It’s not perfect… it is an extended stay facility after all.
I did find the room size adequate for myself. When the wife and kids came to visit it got crowded fast. The bed was comfortable and the kitchen was okay. The staff was friendly. The location is great… right off the freeway and close to the Strip.
The pool wasn’t bad. The best part was watching couples make out in the pool. I’d sit on the third floor balcony and just watch the nightly action in the pool. Who need pay-​per-​view porn when it’s happening right there in your pool. Seriously, it happened almost every night. Luckly there is enough chlorine in the pool to melt your eyes to (hopefully) kill all the nasties. Plus I’m a bit of a sick bastard and didn’t mind jumping into the water.
I’d stay here again if I was between places.

I’ve stayed here twice in the last 3 months for medium-​length stays.
The price is reasonable, the rooms are decently clean and comfortable. They come with a minimal set of dishes.
Note that the internet is free, but it’s pretty slow.

This isn’t the worst hotel I’ve ever stayed at, but it’s not far off. They messed up our reservation, though it worked out ok in the end. The non-​smoking room smelled like an ashtray and there were cigarrette burns in the sheets and on the tv. There was one remote for 2 tvs and no batteries in it. The staff were nice but the other people staying there were obnoxious.
If you want a cheap fleabag close to the strip, this place is good for you. Me, I’ll be staying at the Orleans from now on.