Hilton Garden Inn Las Vegas Strip South

I stayed at the hotel for two nights (Saturday — Monday). I didn’t realize the hotel was away from the strip. To my surprise the hotel is really nice. From the exterior, lobby and décor, it has a very fresh and modern feel. I checked in online via Hilton Honors site so upon my arrival the front desk agent had a key packet ready. My room (double-​double) was very spacious and had a view to the pool. The room amenities included a flat screen TV, coffee machine, mini-​fridge, and microwave. The bathroom was immaculate with plenty of fresh towels and Neutrogena amenities. The bed, pillows, and bedding were nice and plush. The WiFi connection worked smoothly with all three devices (cell, tablet, iTouch).
The following morning I was to board a charter to the Grand Canyon and the hotel’s shuttle driver was kind enough to provide drop-​off service since it was on his way to the airport. I returned to the hotel around 10:00pm (post Grand Canyon) and did not experience any challenges with noise from the pool, guests, etc. This is actually what I most enjoyed most during my stay. Not a single sound to be heard. I slept like a baby both nights. While I didn’t have the opportunity to try the bar, restaurant or any other services offered, my contact with all the employees was wonderful. I wouldn’t hesitate to stay here again. As far as the negative commentary about the parking lot, the parking lot is spacious, well lit and FREE. A Burger King and Chevron is adjacent to the hotel property and a plaza that offers a small selection of eateries is only minutes away. For those that are traveling via air, FREE shuttle service is provided to/​from the airport.

For the price, not too bad. A very friendly, professional staff. Accommodating shuttle service to and from the airport and The Strip. If you’re looking to be right in the middle of the action, this hotel is not for you. But if you’re like and me don’t mind stepping away from it all but still having easy access to all things Vegas, this spot is great. It’s the little things that count too. A Chevron with a convenient store is just outside the hotel’s doors, as well as a Burger King.

Located in a quiet part of Las Vegas with plenty of food options within walking distance. The halls and lobby are brightly lit, and the staff here are really friendly. There is a shuttle to the airport, Mandalay Bay, and Whole Foods. You can also walk to the outlet mall in 15 minutes, where there’s 2 food courts and tons of independent restaurants (chipotle, smashburger, five guys, buffalo wild wings to name a few). I felt perfectly safe walking to and from the outlet mall at night by myself.
The breakfast at the Garden Inn is $ 11.95 (free if you’re diamond) and comparable to the restaurant breakfasts at higher end Hiltons — cooked to order eggs, omelettes, fresh fruit, and coffee cake. The ladies who serve breakfast are also really nice and never rushed me even though I tend to work during breakfast. The only reason for taking away a star is because I felt that the sheets on my bed were a bit scratchy and worn (expected in an older property), and my shower faucet kept dripping no matter what I did.
Overall, this is my favorite Vegas property when I want some peace and quiet.

CES in Las Vegas and unfortunately I had to come in for a quick business trip, which means Good Luck finding anything decent and reasonable. This location was all I can find within the reasonable zone. I love the location, right next to the car rental center and the outlet. Furniture in the room looks a little dated. The lighting in my room was terrible, but I arrived late and was lazy to go down for another room. Upon checkout the front desk gal was genuinely nice about making things square, but I just told her as an FYI and didn’t want anything. The breakfast was below average. I have to ask what the sausage was made of, because it tasted weird. The egg white omelet had a cottage cheese consistency. I should have not been lazy and gone somewhere else for breakfast. Be warned!

This had everything I needed for preparing our departure. This non-​casino hotel provides a 2-​min easy drive to the airport rental car center, an adjacent gas station at reasonable price, free self parking and a friendly lobby bar for nightcaps. Our room faced LV Boulevard, but was surprisingly not too noisy in the late night/​early morning. We got a good rest before the departure.

Great «off the strip» hotel. Clean, comfortable room… Be sure to have breakfast in the grill and bar! Virginia was our waitress! She was amazing! Full of kind words and hard working! Great way to start our morning!

The rooms of this hotel were well below par, however the staff was super friendly and they have shuttle service to the «strip». It’s not the best place to host a meeting, but overall a pretty good experience for business travel. If I came on leisure to Vegas though, I would stay closer or on the strip.

Decent hotel. They offer a government rate. The bathroom was a little dated. The free shuttle to the strip was nice. Instead of a continental breakfast they actually offer a $ 12 breakfast. Lame.

I arrived last night after a long flight. When I tried to check in to my reservation, I was told I did not have a room. I’m a Hilton Diamond member… Was told they got me a room a some place down the road, which was not a Hilton property. I was understandably upset, they could care less. I had to call Hilton to get another reservation at different property. Avoid this place like the plague. They do not honor their reservations.

I never write comments to any websites. But I felt the need to write about this hotel because it was the worst hotel I’ve ever stayed. You need to know about this disaster.
First of all do not get tricked by the name «Hilton» it is really bad.
I stayed in this hotel for 6 weeks. (I had to because my company says so). I tried 3 different rooms. And BEDS. all 3 rooms had damaged beds. I had back pain all the time. There were pits on the bed about 20 cm deep and 50 cm wide. I could not believe how a hotel manager or smb does not realize it.
Air Conditioning: OMG. They have air conditioning machines from 1970s I think. They work like a farmers truck. You can not turn it on and go to sleep, or relax or make a phone call. Because they are really really loud.
Noise: If you stay in a room which sees the pool, you will constantly listen to the motor of the pool water. It is loud and the sound is in your room. If you stay in a room which is looking to the north. There is a central air conditioning exhaust. Which makes more noise. So only silent room (except the rooms air condition) are at the south.
Breakfast: servers always mix what you want. You ask scrambled, they bring omelette, you say no onions, they bring onions etc.
Cleanliness: ok rooms are well cleaned, but the carpets are very very old. They look like sh.t.
Pool: DO NOT ENTER THE POOL. If you can look closely when the sun is up you will see a thick (literally thick about half an inch) layer of human body fat and dead skin. Additionally you will see at least 20 dead bees, warps. nobody cleans it until next morning. DO NOT ENTER the pool.
There are much better and cheaper hotels in vegas. Don’t believe the hilton name. It is like a motel on a highway.

On July 4^th I checked in to the Las Vegas Hilton garden Inn aourh Las Vegas boulevard after a10 hour drive. Upon check in I received two waters from the agent, I was appreciative of his efforts and said «thank you.» I went up to my room to relax, I went to the restroom and at the appropriate time noticed that the toilet paper was extremely low, it had been used by the previous guest. Immediately I called the front desk to ask for two new rolls to be brought up. Five minutes went by, ten minutes went by, fifteen minutes went by, and still toilet paper has not been delivered-​finally I walked down the hall to the maid to get the rolls myself. Which was very uncomfortable, but I had no other choice.
As a Hilton honors member and frequent guest, for 40years of staying, dining, and traveling under the Hilton family of properties I was offended by not being provided a basic necessity for cleanliness. A guest should be provided with a fresh roll of toilet paper, especially give the quality of a Hilton hotel. Remind you I still never received a call to apologize for the delay, or received any rolls brought up to my room, so my request completely ignored by your staff. That is unacceptable especially when I am spending nearly $ 200/​night.
Upon check out the agent ask me if I was satisfied with my stay, I told her no and explained the circumstances of when I got to my room, she offered me 50%off my stay, which is coercion, I told her that no that doesn’t satisfy me, I expect a full refund based on their satisfaction guarantee that they advertise throughout the property. She said okay and that she would take care of it.
The next day I contacted the manager, upon a salty greeting he said «did you get my email,?» I told him no, I had been traveling, but was calling to confirm if my refund had been processed correctly. He told me that «he did it feel that used toilet paper warranted a refund, and that the room was at standard.» I couldn’t believe what I was hearing. I replied, sir that is unsanitary, and for having hotel rooms especially in the Las Vegas area, stocked with used toilet paper is unhealthy and in violation of heath codes. (ordinance 1.54.).
He basically didn’t care, and said «we will take care of your refund, but never come back to this hotel, we are not able to ever satisfy you!» Totally inappropriate! AND RETALIATION ON HIS PART.
I hung up the phone and checked my email, to find the rudest letter I have ever received from a «professional,» in the hospitality industry. The GM basically told me not to ever come back, due to my previous stay 2years ago, where they locked me out of my room on 3 different occasions, same stay, no excuse for poor service. I’ve sent a letter to the CEO of Hilton, and will be attending the annual stock holders meeting, and will have 2minutes to say whatever I want.

Very friendly staff, very clean and affordable rooms. Very close to the strip and very helpful on any information you ask.

Truly love this hotel, My company uses this hotel when employees are here on business and training. Great shuttle drivers, very patient and quite on top of things. Their breakfasts are great and fresh! Clean hotel room. I never mind staying here. And staff are really friendly!

Just returned from a 5 day stay at this hotel. It is away from the Strip, so it’s private and quiet. It’s really clean and the rooms are updated. The staff was the best part. I’ve never had such great customer service at a hotel. They put on a nice little wedding too.

Best people in town, most of them.
Couple of things:
Internet does not work or is very slow at best. Common Hilton issue so I use my own.
Key card issue the past 3 stays. Also noticed door lock low battery errors on several stays, even locked out once-​took over 20 minutes to gain access. Ants all of the bathroom another stay. Smelled ant spray all evening. Their maintenance schedule needs adjusting.
Had a really bad experience at breakfast, this was when i stopped coming here. About 25 stays prior.

This is the best business-​class restaurant in Las Vegas. Full service with shuttle service, an adequate breakfast, lunch, and dinner-​house restaurant, and a fully equipped gym. Everything is geared toward the business traveler, very efficient and expeditious,
The shuttle hours are ²⁴⁄₇ to/​from McCarran International Airport; 7a.m. to 1 a.m. to/​from the Town Square shopping area or the Mandalay Bay hotel (which is the beginning of the Strop). The shuttle will also take you to the most southern Deuce/​SOX public bus stop, which will take you anywhere on the Strip or to the downtown casinos (Go to see the zip-​line there, it’s breathtaking!).
They have a convention, wedding, and corporate party location, but these are outside the scope of my experience. As a suggestion, though, I recommend the Cosmopolitan Hotel for business meetings, conventions, and seminars. The rooms at the Cosmopolitan are wonderful if you get one with a balcony at or above the 27^th floor. For weddings, I recommend the Bellagio or the Venetian. All three are excellent choices.
Enjoy!

Close to the airport. so easy when its time to return.
Stayed here for business. Hotel was nice and staff friendly.
Dinner onsite and even room service. That was nice after a long day working.

I have been here at this location 20 times. Great hotel, great service and over all a great experience. Its so nice not to have to deal with the BIG hotels when you go to Vegas, this location is great!

If I was just staying at this location for personal leisure, I may have given a 2 star review, but I came for business. We rented the convention space and paid for all of the basic requirements. We rented the space for a 3 day seminar that members paid to attend.
Pros:
Venue was clean overall.
Venue staff was friendly.
Cons:
The morning muffin trays were a sad joke at best.
The afternoon cookies were brought in late daily and were hard.
We were charged a $ 150 a day fine for our attendees walking across the parking lot and purchasing lunch and then eating it in the room at their seats. We did not provide our attendees food other than what we agreed to in our contract and what we purchased from the on-​site restaurant. Our event was 3 days and there was no mention of the fact that NO ONE was allowed to bring in outside food until the very last day when the girl catering girl came in and mentioned there was no outside food allowed, made everyone eat in the lobby and charged us the penalty anyways. To me, this was a ridiculous and frivolous fine. For this, we will NEVER use this venue again, period.
I would urge everyone who holds events to go elsewhere where you will not be penalized for allowing your attendees to eat the food they choose.

If you don’t care about staying at a hotel with a casino, this is a nice, budget friendly HGI that is close enough to where you want to be in and around Vegas.
Pros:
free parking, shuttle to airport, malls and Mandalay, decent breakfast (I say decent because my eggs weren’t poached correctly but it seems that this is hard for hotels, so whatever), standard HGI rooms.
Cons:
If you drive in late at night, you may have to park on the street or in the sketchy back parking lot. Shuttles do not run very late, so if you’re partying on the Strip, expect to cab it back to the hotel.