Grand Montecito Animal Hospital

I am so glad I got the recommendation to bring my two dogs here (thank you Sam at doggie district). Dr. Loose was fantastic and very personable. The front desk staff was great and prices were reasonable. Love this vet!

This place is totally mismanaged; the left hand has no idea what the right hand is doing.
I have been going there since I moved to Vegas a little over a year ago. The place just can’t seem to get my dog’s records or shots straight. I have 3 dogs & each dog needs about 7 shots (Da2P, Parvo, Bordetella, Rabies, Flu, Fecal test, Heartworm test). I try to keep the visits down to a minimum and try to get as many shots, that are due for each dog, on the same visit, so that I don’t keep coming back numerous times to the vet. Since there are 7 shots per dog and 3 dogs that’s like 21 visits to the vet, if don’t try to combine them.
So, when I went in April, I asked the person at the desk to give my dog all the shots that were due. She checked his records for that. Then, when I went into the room and met the vet I told her the same thing and she checked his records. Then, afterwards, when I was paying the bill, I again asked if dog had all his necessary shots and was told a third time that he had.
About a week later, I get a postcard in mail telling me that this dog was past due on one of his shots; he was past due, on that particular shot, when he was in there the week prior. I called and asked how was it that I asked 3 times, if all the necessary shots were given and told yes, and now am past due on a shot. They said (after pulling the wrong dog’s file) that it was up to me to ask that particular shots be given. I said that I had asked 3 times!!!
This is by no means the first time this has happen. Right now, I am also past due on a second dog of mine for past shots too.
Read some of the other one star reviews on Unilocal here. I totally agree with them. They seem like just a money-​driven operation. They tell you one thing and give u a low-​ball price then, when get there they tell u that can’t give just that shot and that the dog has to have this other shot too in order to be able to be put in the back with the other dogs. And on it goes. They try to schedule a fecal shot twice a year and not once a year. They don’t fully inform u of what you actually need as opposed to what they say u need.
I am now in process of getting a new vet. I am having all of my 3 dogs records transferred to a new vet and that is a hassle, in that, can’t even seem to do that correctly. It’s been 2 weeks and I still can’t get this Grand Montecito to transfer all 3 of my dogs records to my new vet (a process that could be done in just a few hours in one day) despite repeated calls (at least 4) from the new vet.
Just read some of the one star reviews on Unilocal reference how poorly this place is run, about pets dying there, about their inefficiency & see for yourself.

My Stanley loves eating rocks and Dr. Loose informed us that we need to break him of the habit while he is a puppy. Stanley became very sick after the last appointment. I called and got a same day appointment. Dr. Loose was very gentle and kind in handling Stanley. He recommended medication, treatment, and follow-​up. Now our challenge is to keep him from eating our gravel in the back yard.

Brought one of our dogs in for a long standing ear infection our other vet could not clear up. What a great choice! Dr Stolzer took so much time and care to get it flushed out, medicated and discussed steps to cure it at length. Really feel good about the choice to change vets. On to our other dogs now. Nice staff, too.

Dr Lewis is the best vet in town.
He is so caring and sensitive.
He stayed late to help us with our cat Pepper when we brought him in sick. He spent hours checking on him and doing tests to find out what was wrong. When it was discovered that Pepper had cancer he was so sweet and sensitive in helping us with a very sad and tough decision.
We love Dr Lewis.

The front office staff are amazing and the vet/​docs fabulous. I take my corgi and my 2 cats there with confidence. Plus they give a discount for veterans!

Update: my dog is fine. New vet asked me one question: was one of the vacciations a nasal one? Why yes it was. That sometimes causes irriation in throat and possibly ears. No need so go see any specialists. Huh. $ 54 vs. $ 500. Why couldn’t they put two and two together at GM?

Grand Montecito is the best. The vets truly care for your Animals.
Dr. Montanez was the most compassionate vet that I’ve ever met. She was beyond wonderful to our dog and us when it came time to let her go. She made the entire traumatic experience as comfortable as she could. She’s amazing.
We had also seen Dr. stolzer for routine visits. She was great, too.

I took my dogs here for several years, but got tired of the vets suggesting additional procedures in what was my opinion, an effort to drive up the bill. There were several instances where I thought the procedure suggested was unnecessary and/​or not the most expeditious course of treatment. Also, I took my dog in for surgery at one point, and requested and was told that a specific doctor would perform the surgery, only to find out that another doctor (who seemed less experienced) conducted the operation. I felt this was a bit underhanded. As for positives, the staff is friendly and not necessarily lacking in knowledge, but the up-​selling was enough to drive me away.

We went here with a very urgent matter– our Dachshund had a slipped disc and we took him here, where Dr. Hammond took great care of our Max. She was very kind and patient and thorough. We will continue to use them as our Vet

The staff and the doctors DO NOT GET ANY BETTER than GMAH! You’d be silly to take your pet anywhere else. XOXOXOXOXO

I’ve been a client if Grand Montecito since they opened. Today I had the sad experience of saying goodbye to my cat, Jax. From the incredibly difficult phone call to set the appointment to the final moment when the technician came in to take Jax from my arms after he passed, I was surrounded by caring, compassionate staff.
Danielle at the front desk made handling the arrangements and paperwork simple and easy. The amazing Dr. Lewis explained the procedure gently and thoroughly. He took Jax in the back toom to put in a catheter and wrapped him in a blanket for me hold my baby while he passed. He patiently worked around me and my sorrow to give the injection, and then left me to say goodbye. Later, when I was ready, a very nice technician named Dennis came in and carefully took Jax from my arms.
They all made this terribly difficult day bearable with their professionalism and kindness. I wasn’t able to express my thanks in words today, but I thank you from the bottom of my heart.

I have two dogs. A 3 year service dog which is a Yorkie and a 14 year old min Pin! I am very protective of my kids! I like the vet… they explain everything and call us during any procedure to discuss any and all options! Don’t like everything I hear… but they show much compassion for each animal, so I have faith in them!

I have been seeing Dr. Stolzer for a few years now and she has always been kind and understanding. We can have honest conversations about treatment options, pros and cons, and costs. I have two senior dogs who are doing well and two cats with cancer who she sees for regular check-​ups, fluids, and anti-​biotics (they go to the specialty center for chemo). The office is open late and on weekends. The staff is friendly and always helpful. Plus, re-​checks are free and even if your vet isn’t there, another doctor can do the re-​check. For ongoing fluids, they offer a low cost on the bag and administration.

They are the nicest people ever! Take great care of my dogs, very patient and knowledgable! when I had to put my Lucy down they were so very caring and allowed me to take my time with Lucy and allowed me to grief.

First time here at this veterinarian and so far I have nothing but good vibes from the friendly staff, and cleanliness of the rooms. Our puppy usually knows when something is up (vet, groomer, etc) but he was pretty decent with them, they were gentle and attentive. Definitely will make this our Vet home!!!

I have owned pets my whole life, and lived in several locales, and this is absolutely the best vet practice I’ve ever had the good fortune to find and patronize. So many reasons!
1. They are open 7 days a week. I have never had to wait more than 5 minutes. You can usually get a same day appointment.
2. They also have emergency hours. Last month I was frantic because at 10:00pm my dog had what looked like an infected bug bite that was driving her insane with itching. I called the 24-​hour phone number and was immediately put in touch with the vet who was on call that night. She met us at the office within half an hour.
3. Every single vet employed there (I’ve seen them all) is knowledgeable, friendly, and will take as much time as you need to explain every last detail. I have received more information, concern, and time from them than I ever have from any human doctor, including my mother’s oncologoist who always blew us in and out of his office in 10 minutes or less. («You have cancer. It spread. See you next month.»)
4. They do not charge an office visit fee if you are just there to get vaccines. They have the lowest prices on vaccines and teeth cleaning. Even their products in the waiting room (like Greenies) are less expensive than PetSmart.
5. Three years ago my dog needed his leg repaired (couldn’t walk on it). Dr Haddad perfomed ACL surgery on his knee, and he has been walking and running fine ever since!
6. The office staff is friendly and helpful.
I have been taking my two dogs here for almost 4 years. Even after moving to Boulder City, I still make the hour drive to Grand Montecito because it’s worth it to go somewhere that is inexpensive, familiar, friendly, helpful, and reliable.

I will start off by saying i have 3 dogs and 1 cat and have experienced many animal hospitals over the last few years and this is by far my favorite ever. It is always friendly. I have worked with nearly every veterinarian at this clinic and they have all been good and for a while i would just been seen by who ever was first available however i now request to be seen just by Dr. Vasques as she always greets my dogs by name, she remembers everything about them and is so friendly with both our dogs and my husband. She never orders unnecessary medications or exams. We were taking our older dog to the initial vet we saw when we first moved here and just recently transitioned him to grand montecito and they were so much better with him, he is a very spunky Shih Tzu who can be a little too much to handle but Dr. Vasques was great with him despite his resistance. This place also offers military discount which isnt much but always great to save a little money. I would highly highly recommend this Vet!
on a side note i had a friend who needed to put to sleep her dog and she didnt want to go to her primary veterinarian due to her dogs already high anxiety when going there so i recommended she try grand montecito she said Dr. Lewis was extremely helpful in getting her through this very difficult time and comforted her and her dog in their final moments together, they allowed her to say goodbye as long as she wanted and to let them know when she was ready.

Dr. Stolzer is awesome! She’s thorough, gentle with my dog and explained everything in detail! I absolutely recommend her! Prices are reasonable also.
On the down side… We were left in a freezing cold examination room way too long before we got to see the doctor.

If you have a cat, take them to an all cat hospital if possible. This is not the place for kitties. Some vets clearly become vets for their love for dogs and cats are merely an accessory to deal with. That’s the feeling I got from my experience.
Long story short, I had to euthanize my cat yesterday due to something that could have been treated. Unfortunately when I brought her in when it first started, she got an incorrect diagnosis and I was basically told it was helpless and she should die soon. So she didn’t die but by the time I brought her in again she had cancer that had spread.
I can’t articulate how much I loved that cat. She was five. She still had so much time if the vet hadn’t been hasty with his diagnosis. It really didn’t seem like he cared. And I actually brought her in the second time and he still tried to say it was the his first damn incorrect diagnosis. I took her to a specialist and I finally got the answer but it was too late by then.
Maybe some of the vets here are good with cats but I still wouldn’t bother. Other vet hospitals are more accommodating when they know a cat is sick and waiting and there are dogs barking everywhere stressing it out. Like maybe not making the cat wait long in the lobby or letting the owner know when it’s a good time to bring the cat in… something. They just never really seemed to care.