Desert Orthopedic Center

Dr. Rassi…, I was a patient of his in May of 2015 with a sore right foot… to make a VERY LONG story short he told me I had a stress fracture, after many months of my foot NOT getting better, I was diagnosed with Kohlers disease with a different surgeon, I will have immediate surgery to try to save my Navicular bone from Avascular Necrosis, If not I will have a bone fusion, which means a bone from my hip will be taken to put in my foot…2/12 months recovery! I will never go to him again or refer anybody to him.

I’ve read where the wait times are upwards of an hour or more, however, I have not experienced this. The longest time I have waited is about 20 minutes. Dr. Rotenberg met with me about my torn ACL. He was kind, took the time to answer all of my questions, and made me feel (as comfortable as possible) about the pending surgery. All of the staff have been more than gracious at every appointment. The surgical team was over the top! Specifically, Dr. Rotenberg, Dr. Walsh, Rosie and Art. I recommend Dr. Rotenberg for anyone who has a knee injury.

Dr. Lee is a very good surgeon and took care of my carpal tunnel surgery. They wait is always at less and hour and forget getting your disability paperwork filled out. It took me 4 weeks to get it the first time and then I cancelled my surgury and reschedule it for later since they took so long. And now they have my paperwork for a week and can’t get it to me timely again. Beside wanting $ 30 in cash to fill out this paperwork. You think they would get it filled out faster to make more money.

The first hour, my daughter got an X-​ray. The second hour the doctor looked at the X-​rays and said he would send in the cast tech. The third hour my daughter got the cast. The last half hour we spent waiting for the doctor (Sepich) to come and check the cast to see if it was drying and checking out. He never came back, he got busy. So the nurse or aide told us we could go and we spent a good amount of time checking out.
I worked for 30 years in a hospital and doctors do not intimidate or awe me. I asked questions, a lot. Upon leaving the room saying he would send someone to put on the cast he made the remark «maybe you mom wants to put it on».
My doctor is efficient and thorough and I guess I’m just not used to spending 3 ½ hours on a medical appointment.
At least we won’t have to go back for 3 weeks. Or maybe I’ll just use my Dremel tool and saw it off. Lol

I can now walk on the beach without a limp because of Dr. Raissi! Thank you! The staff at the Centennial Office made it easy for appointments. I never had to wait! What a concept! And Alaya was understanding and efficient with all the ridiculous paperwork that is required by work and short term.

This review is on Dr. P. Kang who did my total knee replacement 6÷3÷2014. I had an appt. in Nov. 2014, after Dr. Kang performed complete knee replacement. I Complained of swelling and pain, was told that was normal. Made Appt. for the end of Feb. 2015. In January 2015, I called and left 3 messages on assistant’s phone asking to see him, pain, swelling, and knee making crackling sound when opening and closing. My calls went unreturned. Went to Dr. Crovetti had arthroscopic surgery to clean up scar tissue and am now I am in process of having the surgery redone. This has been a terrible year and a half. Al Ghilarducci 11−16−15

I’ve been reading some of the reviews and yes the wait is long see Dr. Stuart, however he is so worth the wait. Excellent surgeon very professional and a nice man. He is honest and has integrity and spends time answering your questions. I would rather wait for the best then
go to a place that you feel like you are on a treadmill. I have used Dr. Stewart from my hands for at least 10 years now and he did 2 thumb surgeries on me that turned out excellent. Thank you Kim M

Ok I’ve been here 2 hours now and this is the third time to wait at least this long. My time is valuable also and I hope this is the last time I have to come here. I had surgery with Dr Stewart and do like him. He is very professional and quiet spoken, although I did not get my surgery results back in a timely manner. He did not have lab reports after first checkup. I called back twice and was told they would call and let me know after they found them. No one ever called, I didn’t find out till my next appointment which was 1 month. Dr Stewart wasn’t concerned when I mentioned this, seemed if he was used to this.

I have had 3 appointments at the Centennial Hills location and I saw Dr Tingey once and then his PA Neal the next 2 appointments. The visits went well they both seem very knowledgable and pleasant. I received 2 steroid injections in my hip and they also evaluated my knee. I’ve been waiting since September 10^th for a call back regarding surgery. It is now Oct 26^th and I called in today and was transferred to someone who told me I had the wrong department. She reluctantly took my info and said someone will return my call. Waiting to see what happens now. Sometimes it’s hard to find good help

My initial experience with the check-​in system started off a little negative. You sign in through a computerized system which is pretty simple once you get started. The problem was trying to figure out where to begin in the system. The receptionist walked away so you are kind of on your own. I would feel bad for someone like my mom who is not computer savy. I saw Dr. Winder, who was amazing. He did not treat me like a number. He took the time to get down to the root of my issue. I was also impressed that my patient and clinical summaries were automatically emailed to me. 5 stars to dr. Winder and to DOC.

It’s a doctor’s office… I can’t give it 5 stars… who wants to be there or doesn’t have to wait. but it’s clean. decent treatment and the billing seemed efficient.

my girl friend has a bad knee, was sent here to see dr. Tingey took e-​rays he looks and checks her knee recomends injections, said may help but down the road would probably need surg., we agreed to injections a series of three at $ 150.00 a pop once a week, plus $ 50.00 office visit each time, so time comes to start injections we go in she gets called back fairly on time then sets in room for about an hour, the Dr. dosen’t even come to give the inj. a tech. does it, this goes on every time for three weeks and the Dr. never saw her again, only the first time, you would think he would check after the last time to see if there was any relief but no, and this waiting time was evertime they call her in the room she waits for an hour for a two min. procedure, and by the way the injections did not help a bit thanks for nothing, Dr. Tingey, oh and thanks for your non-​concern…

I went in today. I did have a very long wait. The nursing staff was very warm and nice. Dr. Stewart came in wearing 2 pairs of gloves. Yuck, I am pretty sure that breaks some sort of cross contamination regulation. He didn’t look at me. Just slipped right into his chair looked at my xrays, then questioned me without even turning to look at me. He examined my arm, then took off a pair of gloves revealing the second pair. He did present options for my treatment, but I declined. He has the worst bed side manner I have ever seen in a doctor. Even if he was the best at what he does, I don’t feel comfortable going back. What a waste of $$

This review is long overdue. I have suffered very serious pain for almost all of my adult life due to back and neck injuries I sustained in a car accidents. Since that accident first accident, I have seen over a dozen doctors to try to get to the root of the pain and try to make it more manageable. Being a young guy, apparently no one wants to believe you are truly in pain and they almost seem to enjoy belittling and accusing you of «malingering» which is a load of bs.
Dr Thomas Dunn, was the first doctor in my post accident treatment experience to actually listen to me and take the time to help find the source of my pain and offer long term solutions. In my case the damage was extensive, my quality if life was nonexistent. Dr Dunn was extremely honest and made my options very clear and didn’t sugarcoat the chance that my surgical options came with huge risks. He was hesitant to operate on someone my age but could see I wasn’t going to do well if surgical intervention was not performed.
I had 2 sugeries almost back to back about 5 years ago by Dr Dunn. I won’t lie, it was the most difficult experience in my entire life. That being said, Dr Dunn and his amazing staff gave me a chance at a life I would have never otherwise had. I have done many things in my life post-​operative that neither he or myself could have imagined possible. I owe more than I could ever repay to Dr Dunn, Trish and Rich…
The aftercare has been extensive but they have always been there for me no matter what and treat me like I was family. I have never had this experience with doctor or their staff and I can only wish to find doctors for other needs I may have that will even hold a candle to them.
As for Desert Ortho itself, they are better than most doctor offices but have their issues at times. They could use more comfortable seating for patients but I would wait on a slab of rock in the summer outside to see Dr Dunn and his staff if I really had to.
Thanks again Doc and staff for treating me with respect and getting me back on my feet. You are doing God’s work!

I do not recommend Dr. Raissi at Desert Orthopaedic for surgery, as I am now permanently disabled with nerve damage.
His assistants LJ and Aleya are terrific!
In addition to the surgery aspect, if you are a patient with a workers comp claim, then you may consider accepting the fact that he chooses to side with the insurance company that feeds him business and not you, the patient who hired him. Unfortunately, this is typical of my monthly experience at this office since last October, including my follow up visit w/​Dr. Raissi today.

I recently broke my hand playing ice hockey, went to the er got a referral for my insurance, and ended up going to this location and being treated by Dr. Michael Lee.
Dr. Lee was great went through all of my options for treatment gave me a schedule for treatment with a honest guesstimate of when I should be back to playing. We opted for the surgery and pins, it was painful but expected. All of my follow up visits went to plan and after 8 weeks my hand is almost back to normal and I couldn’t be happier with the results.
I highly recommend Dr Lee, now for the many other Dr at this location I’m not sure.
The reason I have given 4 stars not 5 is the staff in the front office, they all ways seem to only care about the money and billing. I get that someone has to do this, but I feel they could be clearer before and not as harsh after. They all ways seem to care (but just for a second or two) then bam this visit will cost $ 300. I more than once had to remind them that my deductible was meet several visits ago, you would think they might keep notes.

I like my doctor but I really don’t know why I make appointments there. The minimum time I wait is about 30 min after my appointment time before I even get called back. I recently had a problem with a prescription that never got called in. I was told it was fixed, but when I went to pick it up it was not fixed. It’s very irritating waiting my time with this office. If it wasn’t for my doc I’d have found a new place by now.

I have all ways been not a fan of doctors until now. honest and direct with no bull. I loved the way i was given options and told the different out comes of each option and how it would affect me in the long run.

I was pleasantly surprised by DOC where I saw Dr. Fouse. My shoulder has been hurting for 3 months. and I’m not improving. I haven’t been to the gym which really depresses me.
Here are my visit impressions:
thorough pre-​visit process with online checkin
very nice office, not noisy, and neat
polite staff from check in to the x-​ray technician to the assistant who pre-​interviewed me
prompt and close to on time
Dr. Fouse is a good listener, to the point and generates trust and confidence
I’d definitely recommend him.

My first broken bone @33, with torn ligament.
I didn’t know it was broken, until 3 weeks later, it just wasn’t healing.
I have great insurance that lets me self refer, so I made an appointment and got in within 3 days. Not super close to my house, but it sounded like the kind of place I needed.
Random lottery lined me up with Dr. Stewart.
I am an educated Unilocaler with many reviews and though I’ve never been to an orthopedic surgeon, I’ve seen many types of medical professionals.
Now– here’s your pros and cons.
Pros–
=the man knows his stuff.
=He really is super professional.
=His support staff are excellent, front desk too.
=He gave me OPTIONS, which is better than I thought I was going to leave with.
=My surgery was at surgical center, not a hospital; this was actually rather nice.
Cons–
=Yes, the wait time. Good LORD clear your evening.
My appointment is usually at 3pm (I’ve had multiple appt’s to check the position of the pins in my hand)…and I usually leave after dark, around 6. No exceptions. Get in there early if you can.
=only other con, surgery is only on certain days, Tu/​thurs as I recall; these do not move and they let you know what time to be there the night before. Don’t worry, you’re going to be laid out all day, anyway, it’s surgery, not vacation.
=when I went back to get the pins pulled out of my bones, no local anesthetic or anything… I almost passed out from the pain and had to lay down. Had one pin 2″ deep, connecting 2 thumb bones, and 2 pins diagonal ¾″ deep in the joint. Pulled and twisted with pliers… I watched the whole thing :0
So in short, I do recommend this office, and Dr. Stewart, just get here early in AM. Also ask for an anesthetic.