Foothills Pediatrics

As a concerned parent — think twice before using this physician.
On Monday (today is Friday as I write this) we took our 2 year old daughter to see the doctor. She was suffering from viral pneumonia that had gotten better. (Diagnosed after a trip to the ER and chest X-​rays). However after it didn’t get better we made an appointment with Dr Mendoza and wet on Monday for a 10:00 am appointment.
It was WELL after 11:30 when we were finally seen. The doctor spent less than 3 minutes with our daughter — Prescribed antibiotics and ordered some kind of test. Then discharged us.
He didn’t even do an exam.
4 days later, our daughter is not any better — we had been waiting and waiting to be notified of the test results. I called every day — and each day I was told they would call me with the results. With a fever between 100 and 102, she began to have nose bleeds — but we waited for the test results.
Today, I had had enough and called again to the office. This time I refused to allow a call back and instead forced them to call the lab and get the results that we had been waiting on.
Turns out — all he did was a test for strep — which we knew wasn’t the case to begin with.
Incompetent is a word I don’t use much — but your kids deserve better than this.

We’ve been going to Dr. Mendoza since my daughter was born in August 2013. For the past few visits they haven’t had any of the vaccines that we needed. When I made my appointment today for her 18 month well check I asked for a copy of her immunization schedule. Apparently she never got her MMR vaccine. He gave it to her today because I was furious. Although I do like Dr. Mendoza we are looking for a new pediatrician ASAP that carries the necessary vaccines in stock.

Doctor (and I use that term loosely) Mendoza visited us in the hospital. Was great to see him for thirty seconds in which he didn’t even look at the newborn who was his actual patient. Ironically had he looked he would have seen that my son had a problem with his hand. Since we noticed after his brief visit, we made an appointment. After we waited two weeks their office called and said that their receptionist had made some sort of error and rescheduled us for another two weeks later.
My wife took the baby to the office at 3:10, at least ten minutes earlier than the 3:20 appointment. She didn’t see the doctor until 5, but she definitely heard him before that, and so did my seven year old daughter. It’s great that the good doctor has had plenty of three ways, and he’s enjoying his sex life. However, I don’t appreciate him bragging about it in the office loud enough for my wife and daughter to hear. I never would have thought I’d be answering questions about what a three way is after a visit to a pediatrician. Anyway, He had some intern with him. The baby boy’s thumb is clearly having an issue. The doctor and the intern both tried to convince my wife that the baby has a neurological disorder, and she should just watch it. After pleading with both gentlemen for a period of time they finally sent her to a specialist for x rays.
The first thing they should have said is go for x rays. What doctor just assumes it’s the worst case scenario without even looking into it, and then tries to send you on your way? You go to the doctor for a diagnosis, and treatment, not for a wild shot in the dark and a we’ll just see if I’m right someday.
I will not be returning, and I am writing this review because I don’t want anyone to bring their loved ones to someone who clearly is not concerned with bedside manner, proper diagnosis, and treatment.

I’ve been going to Dr. Mendoza for 4yrs and I have recently have gone somewhere else because of his staff. Dr Mendoza is great no problems. When I took my second son there I had problems with my insurance. So I told the front office people how to bill my husbands insurance not mines. So they neglected to tell 4 months later that one of my bills wasn’t paid and I couldn’t talk the nurse about my baby’s rash until I made a payment. So I stupidly gave them $ 100. I had a huge argument with front lady and billing lady. Because they blamed me for something they did wrong which is bill my other insurance. So I went else where. Now they took the bill to collections and demanded $ 1,000 when bill was only $ 500. Now I’m stuck doing their job which make them bill my other insurance which they should’ve done in the beginning. And figuring out this collections. I am so very mad. So FYI be careful of how they do their billing so this doesn’t happen to you!

With just one visit I am absolutely pleased with Dr. Mendoza. Completely different experience compared with Dr. Nauman. He is very comfortable to talk to with my concerns. And while my daughter was terrified to get her shots, he managed to make her laugh quite a few times. And that isn’t easy with her! lol Unlike her other doctor (Dr. Nauman), I felt she was judging my every move and always had something negative to say. Dr. Mendoza is the very opposite.

Sorry Dr. Mendoza we love you and drive all the way from Henderson, a 30 minute drive, just to see you. But this a review is for your office staff. They need to learn a little something called compassion. I was running late for their walk in time which is from 9 – 10. My daughter had hand mouth and foot. I was 19 minutes late because of traffic and trying to gather a two year old and walk her upstairs 6 months pregnant. Did they care? Nope! They said I could come back at 1 pm after I told them sorry I was running late because of traffic and that I lived all the way in Henderson. The just gave me more attitude were very rude and told me I could wait till 1. They eventually said they could fit me in before 1 because it was a really long time to wait. I’m guessing it was probably just because they wanted to lock up for lunch. But the way they treated me was so rude! Dr. Mendoza is lucky he is a great doctor with these people working for him.

When your child is sick m– f Dr mendoza is great. But when your child falls ill on a weekend DO NOT BOTHER. They tell you to walk in between 9 – 10. They don’t bother to tell you you’ll be waiting for almost 3 hours. They need to work on their scheduling practices before taking any new clients. Last time we were here the dr and his intern sat in hallway discussing what color Jordans to buy… really?! They just need better time management is all otherwise dr mendoza is really great.

This is the first and only review I have EVER written. I signed up with Unilocal just to post our experience. For starters, Dr. Mendoza is great! No complaints or problems with him what-​so-​ever. However, his assistant is a NIGHTMARE. She was VERY impatient, RUDE and snappy. She had a horrible bedside manner and should not be in a profession that deals with children. I am not typically picky and am pretty mellow about most things. I had to ask her to see a different nurse. The Dr. thought I was upset because my daughter was crying. He obviously didn’t get the story. I’m pregnant with my third. It takes a lot more than tears to get me this angry. Also, the wait was over 2 hours both times we visited. Great Dr. but probably won’t be back.

Dr Mendoza is my son’s PD (took over after my dear Dr Conti passed) and I am really pleased with him. He learned from the best :) Only down is that they are ALWAYS running late so be ready to entretain your sick kiddos and bring whatever is needed to make them feel comfortable. Staff is very friendly :)

Dr. Mendoza is the best pediatrician you could ask for!!! I have been told that I am an extremely picky person, which is true, but Dr. Mendoza has not failed my high expectations yet. I interviewed 3 pediatricians before sticking with him. I feel that my child is in the best care when we’re there, he takes his time and listens to all of my concerns, and he doesn’t undermine any of my requests or concerns about MY child!!! I have to drive way out to Centennial Hills Medical Center from Summerlin but he is worth it. And to top it off the staff at Foothills Pediatrics is very nice, the office is clean, and you’re not sitting in the waiting room for hours. Every time I’ve been there I’m in and out :)

Dr. Mendoza is amazing! I actually met him while I was still pregnant because I interviewed peds before my daughter was born. I thought I was never going to find a ped for my daughter and then I walked into Foothills Pediatrics. Dr. Mendoza blew me away in the first interview and I have been hooked since. I actually started taking my daughter to him from day 1. He came by my hospital room to meet Annabelle on her birthday. That really impressed me.
Dr. Mendoza spends a lot of time with each patient and will answer all of your questions, even when there are a million of them. I am a first time mom and don’t know what I am doing, so I always have questions during my visits, so he always earns his pay with me. He never makes you feel rushed or hurries you in any way. You feel like you are welcomed and part of the family. You can even call 24 hours a day if you have any questions and you always get someone or get called back quickly.
The nursing staff is also quite friendly and warm. They seem to enjoy being around the little ones and making them comfortable. The front office staff is friendly too. It is just a nice place to be.
The only negative is that sometimes you have to wait a bit even when you have an appointment. I once had to wait 30 minutes after my appointment time to go back and then waited another 30 minutes in the waiting room. Again, it isn’t always like that, but it has happened a couple of times. This is the only reason why I didn’t rate it a 5.