You get this rate BECAUSE of your employees. Andres saved the day.(Aug 11,12,13) I WAS a bit disappointed because we chose to stay here for the economical room and then a shaded cabana for the day time use as we spend entire days at the pool and then eat on site and gamble on site. We book for multiple cabana days and hope for a great deal. Never once on a non holiday weekend have I ever seen the cabanas even half full so when I asked this time, I felt okay asking. I was offered a very slight decrease and could not believe the lack of flexibility they were willing based on the occupancy. So my husband and I booked one day cabana rental at MGM which was higher but at least offered more with the rental. This was our first experience offsite of Excalibur. After the one day, my mind was set that we would change our future plans to stay there with the options of more pools were available. Since we were booked here already, we went out to the pool and sat in one of the chairs and knew I’d only last an hour. Mind you, this was MYREASON for choosing the Excalibur and Las Vegas – the adult pool and the cabanas. The rooms are okay, but the adult pool being quite relaxing and a wonderful place to meet other vacationers. Andres came up and asked if there was anything he could do for us(and he continued to do so for the rest of our trip) and I gave it one more shot. I told him what I’d like to get and he made it happen. He literally changed what was becoming an extremely sad trip for me into the reason I drove 10 hours for. I look forward to this each year. This is our 6th stay here and I had just about lost hope. We did rent a cabana for 3 days and we ate, drank and had the restful trip I so love. I know you have so many people using the pool but the cabana price doesn’t match your customer base. It makes no sense to me that you aren’t willing to fill the chairs and cabanas by making them more affordable to your customers. 2 – 3 out of the 9 cabanas were occupied in the adult area and truthfully they aren’t worth the $ 220-$ 520 M-Th pricing tiers. The pool property really does need more cleaning attention by your hospitality service because I literally go in and clean myself. The floors are dirty and the lounging chair pads need to be cleaned or over-hauled with new. There were holes in two of the chairs in our cabana area. I really can’t see spending $ 500 for a cabana with dirty floors, trash inside the refrigerator cabinet, and dingy lounge pads. I’m not particularly finicky but this hasn’t changed since the first time I rented one several years ago AND every year I comment or suggest things that might make me feel that the cabanas are worth what you are requesting. Actually, the best part of my experience by the pools are your awesome cabana, life guard and massage employees. They are fun, hard workers, kind, personal and I enjoy tipping them. The names I remember are Andres, Jessie, Evan, Austin, Mason but I’ll always remember their smiles and helpfulness. Would I come here with my little ones? Yes. Will we return? Yes. Would I recommend? Yes. Would I recommend for my neat and germ freaks? Nope. This place is for real people without huge hang ups and really appreciate the simple things in life. :-)
Joseph Y.
Classificação do local: 4 Simi Valley, CA
One of the top kid friendly pools in Las Vegas. There are multiple pools and a lot of lounge chairs at the 30,000 square foot Excalibur pool area. The most exciting and family friendly of these pools is the Slide Pool which has a cool«rock» formation along one side of the pool that includes a very fun water slide as well as waterfalls flowing from the rocks onto the edges of the pool. Another pool has a very shallow area which is good for lying out in the sun while in the water or having your non-swimming kids playing in the water. You can upgrade to two plush lounge chairs, an umbrella and a bucket of ice with 3 small water bottles and 3 bags of chips for $ 50 until the pool area closes at 6pm.
Rachel M.
Classificação do local: 4 Los Angeles, CA
It’s the Excalibur. It has a pool. Not much shade prices vary based on demand for chairs/umbrellas/cabanas. Lots of swimming options including a pool with a little slide. Drinks are fairly priced and refreshing. Got the chorizo burrito, pleasantly surprised it came with waffle cut fries. Kitchen closes at 5pm pool closes at 7. I wouldn’t call the staff on point but everyone was nice. They give you towels when you walk in and ask to see your room key.
Florence S.
Classificação do local: 5 Hesperia, CA
You get a 42 inch tv, snacks, nonalcoholic drinks, upgraded chairs, and a mini fridge all for the $ 25 winter cabana rental fee. How can you beat that anywhere. I agree that this isn’t the best pool in Vegas and they close the slide in winter. My kids are able to play as long as they want and I can relax and read a book as I watch them. I can tan on the upgraded chairs or sit in the shade. You can’t beat the price and for twenty five dollars you can’t go wrong. Even if you only use it for an hour you got your money out of it. It’s January and the pool isn’t even cold. The hot tub is empty because everyone is in the pool. One really good thing about this pool is that it has a shallow spot that kids can play on. If you don’t like kids I say avoid this pool at all costs. They have an adult pool that you can use.
Kristyn M.
Classificação do local: 3 Las Vegas, NV
It was okay not as good as most pools in Vegas. There are a lot of kids. The drinks were expensive but strong. This pool is similar to the stratosphere pool in looks and overall pool quality. I wouldn’t go again but it was fun one time.
Patty S.
Classificação do local: 2 Lakewood, CA
I guess there’s pros and cons to this pool… Pro’s: A variety of pools An 18&over section music(top 40s, personally like this) At the 18 and over section nice lounge chairs Cons: No shade Not enough lounge chairs(and if you find one you will have a sore back after laying in it) You have to PAY for shade/lounge chairs($ 35 for 2 chairs and a shade, $ 5 a chair in the adult section) I was kinda disappointed since I had already paid resort fees. Not sure if I’ll be returning.
Tania C.
Classificação do local: 4 Flushing, NY
Great. 5 pools and 2 small hot tubs. I loved it. Chairs aren’t to comfy but hey…
Daniel G.
Classificação do local: 2 Halifax, Canada
When it comes to pools in Vegas, the Excalibur boasts one of the lower tier options. The pool is easily accessible by anyone(I think, we weren’t screened by anyone). so that doesn’t make me feel comfortable leaving stuff to go for a dip. Every pool is no deeper than 3 and a half feet. This a fact that was told to me by one of the five curmudgeony life guards that perch high above a pool, and seem to be some of the most unapproachable people in Las Vegas. But back to the point. 3 and half feet? That barely puts my legs in the water? Even the adults only section? Come on. That’s brutal. On top of it, there is no shade out here. so burn or be burned in the wallet to rent an umbrella or a cabana. If I didn’t have a pool of my own at home(ie. had gone to Vegas to lounge by the pool) I would have gone to a better pool I know like Luxor, or Monte Carlo.
Brian J.
Classificação do local: 1 Westchester, Los Angeles, CA
Too many extra costs for little benefit. ½ the pool was closed, extra cost for tables, extra cost for umbrellas, plus the $ 18 resort fee — better value elsewhere.
Alex H.
Classificação do local: 3 Scotch Plains, NJ
I stayed at this hotel during last year’s Spring Break. The pools overall looked okay, and the hot tubs were very comfortable. As what some other people mentioned, there’s no shade here at all. Make sure you have your powerful sunscreen with you when you’re out there. Also, the pool area closes really early. It would be nice if they stayed open until the extreme late evening hours.
Billy B.
Classificação do local: 3 Ottawa, Canada
Yeah. It’s ok. Sitting in the deck as I write this. 74 degrees today and pool is jammed — bot enough lounge chaises. Luxor & NyNy guests are sent here in Winter months to save on the pools costs. I was wondering how the pool had 300 people around it by 11am…
Caren K.
Classificação do local: 3 West Palm Beach, FL
Decent pool area. I was a dumb tourist who didn’t realize there was an adult pool so our time was spent with kids running around screaming. It wasn’t too crowded, but my pasty white ass didn’t last too long out there with no shade.
Ari D.
Classificação do local: 4 Saint Louis, MO
Gorgeous pool and very clean and I wasn’t there in summertime and the service is great in the scenery and the people scenery is gorgeous
Marina C.
Classificação do local: 1 San Rafael, CA
Pool was ok to lounge by, but no shade whatsoever. My problem was the service of this place, specifically a man named Salvador that I ran into a couple times by the pool ordering drinks from the bar. He was a miserable old man, and I suggest if you see him to ask for someone else’s help.
Loren F.
Classificação do local: 1 North Las Vegas, NV
I came here because my out of town friends were staying at Excalibur. There are numerous pools to choose from. We chose the 21 and over pool. Water was murky and filled with leaves. There is hardly any shade unless you rent a cabana so be prepared with sunscreen. There was«top 40» music playing. There is a staff member who offers massages– out by the pool, in the heat of the day, with everyone watching? The pool is also near the parking garage so the sounds of cars driving by didn’t help promote a relaxing atmosphere. There were plenty of comfy lounge chairs to lay on. The pool towels, UGH! Small and scratchy– something I would use to dry my dog off with maybe? Thank goodness my out of town friends are thinking of staying at another hotel when they visit next time.
Ashley S.
Classificação do local: 4 Los Angeles, CA
I would rate the pool alone a 4 ½ or 5 because of the pool and the service. However, I would rate Drenched, the pool’s bar, a 2 ½. The pool is a nice pool for the price. I went at the beginning of summer when it was hot and did not have a problem finding a seat. If you want something specific, get there before 11am and you should be fine. It’s a nice place to sit in the morning as the sun is not completely over the hotel at that point, but it does get very warm, which is to be expected. The pool is kept at a great temperature. The pool area looks nice with the palm trees and the rocks. There is also a water slide that I did not use, but it looks nice and it seemed like most of the kids were enjoying it. All of the lifeguards were very helpful. The pool is not a beach like some of the higher-end resorts have, but it is a nice pool and I enjoyed it. There was some crazy activity by the pool, such as people jumping in the pool who were probably not thinking right at the time, but the problems were taken care of right away. And for Vegas, they weren’t even really making that big of a scene, so I was impressed with the crowd that hung around the pool. Wheelchair: If you are in a wheelchair, I would highly recommend this hotel’s pool. There was an excellent group of staff members in the spa, as well as great lifeguards, who helped us with the wheelchair lift. It can move to where you want it and it is easy to use. The staff helped us a lot and did not make us feel rushed. It was the first time I used one, but they made it very easy. I lowered the rating from what probably would have been a 5 to a 4 because of the bar inside the pool area. It’s Vegas so I should have assumed, but they did not have a sign outside saying you had to be 21 to go in, and they serve food and other drinks so I thought it didn’t matter. I’m over 21 and the guy practically barked at me to show him my ID, the first time he asked, when I was buying a non-alcoholic drink. I know they have to legally ask, but there are much nicer ways to ask, as I saw at many other hotels during my stay. The drinks were also very expensive, but again, it’s Vegas so it’s too be expected.
Alicia C.
Classificação do local: 4 Albuquerque, NM
Stayed June 3 – 7, 2013 Were at the pool three days. There is no all day shade, I got there and had shade but an hour later I was in the sun, even if you rent an umbrella you will have to move with the shade. :) The sun moves you won’t find shade in the same place all day. You can rent a cabana, which we did near the slide pool for a discounted price of only $ 30 and it was nice. Came with tv, couch, table and chairs. Ceiling fan and mini fridge that came stocked with 6 small waters, 3 pepsis and 3 Sprite-type drink. And a bucket of ice. Water is 3 ½ feet deep, which is plenty to float on your back or «walk» on your knees. My 16 y/o was on the slide ALLDAY. People where coming and going throughout the day so finding a place to sit never seemed to be a problem. The largest mushroom shaped pool wasn’t open. As long as you leave your towel on your chair and stuff underneath you will keep your chair.
Erika W.
Classificação do local: 4 St Cloud, MN
We had no problems getting chairs, drinks or a place in the pool. Good pool bar with normal for Vegas prices. Food offered was great– not too expensive and they will deliver it to you. Cabanas were inexpensive– we got ours for 150, they can be cheaper depending upon demand. Love the separate pools for kids and adults.
Theresa S.
Classificação do local: 4 Saugus, CA
Some people are either so Bourgeois… or simply don’t know what they are looking for. In my opinion the Excalibur is well worth the price and the pool simply is a Las Vegas pool. Get to any of the«Resort» pools early enough, grab your chairs and you are fine. If your looking for something specific in terms of shade, a particular spot etc. GETTHEREEARLY! Unless you want to go the extra mile and spend a few more bucks to guarentee a spot. Get a cabana by the pool of your choice and enjoy the day. To me it is well worth it. We travel with teenage twins, one boy one girl and are always pleased with our experience. Yes we might be even more pleased when they are 21 and can enjoy everything together but for now, in my opinion there is no better place then Excalibur. We get more then what we pay for and the staff is ALWAYS on point!!! Thank you EXCALIBUR for always being awesome to our Family… see you in May.
Amy D.
Classificação do local: 4 Denver, CO
Wow — I’m surprised at all the folks saying they rent shade. While there are chairs with umbrellas for rent, I saw a TON of seating in the shade that was free. Also, when you rent a chair you get perks like someone waiting on you, water, chips, etc. We did $ 40 for two chairs on our first day and the second day we had enough people to rent a cabana. There are definitely some characters here — mostly of the funny variety, not the seedy kind — but overall I thought the pool was great! There’s an adults only area, plus like 3 other pools with water falls, different depths and a slide. We didn’t partake in any food here but the drinks were good, albeit a little pricey. Hey, it’s Las Vegas.