Doctors of Technology

Our laptop harddrive crashed. Desperately looked for someone with decent reviews to do the work. I have to say that the reviews are spot on… we took the laptop in, they immediately diagnosed a DOA hard drive. They put out the extra effort to save every single file even though the drive was trashed. That extra effort saved us a HUGE amount of work. The people were extremely courteous, business-​like, and EFFICIENT. We expected some delay for a couple days as has been the case with other repair services… we were VERY pleasantly surprised to have everything fixed and back home within 24 hours. Excellent service!!! I would recommend Doctors of Technology to anyone!!!

This place is a joke. I brought my Xbox in on Thursday, by the following Wednesday I still did not receive a phone call from
Them with their diagnosis. When I called them they told me that their game repair technician had been out sick, and that’s why they had not called me. When the repair man was finally able to look at the Xbox he said that it required a brand new disk drive at a cost of $ 140. When I called a REAL video game repair shop they said that replacing a disk drive is not a possibility. When I went to pick up my Xbox here, they told me they didn’t have it here and I had to go across town to get it. When I got there they told me to go back to the other place to get the remaining pieces of my Xbox. Stay away from place at all costs!

Being pretty technically savvy, I was actually pretty embarrassed to go to the doctors of technology to fix a problem that I had. However, I had tried everything and I was not able to fix my computer. My computer is a custom build and I built it from the ground up myself. For some reason after a move to my new house I plug my computer in and it only powered on for a second and then instantly turned off. This might usually be a sign that it is your CPU, your power supply, or worst-​case scenario; it’s your motherboard. *Que in that DON DON DON Transylvania type tune.* Being that I concluded it was probably my motherboard, I realize with my busy lifestyle that fixing it myself was going to take a little while; I have to order a new motherboard, the motherboard would have to be shipped to my house, and then I have to take my old motherboard out and put my new motherboard in. If you’ve ever had to do this, it’s a pain in the butt. This place was only offering $ 99 to do the whole thing, so I decided that it was worth it.
Miraculously, however, after they did their FREE diagnostic, they concluded that it was something I would’ve never guessed. The USB ports on the front were shorting out my board. To be honest, this is just something that you don’t expect to happen. What made this so miraculous, was that they were honest with me. They could’ve easily told me it was my motherboard and probably would’ve gained something from the markup of the price of the new motherboard. Instead I got out of there for $ 45, went home, and then I fixed it myself.
In the end, I was very happy with the service I received from the doctors of technology. Beyond that, the staff was extremely professional and very prompt with their follow-​up phone calls. The prices for their services are extremely reasonable, and they only charge flat fees instead of per hour labor like many other places.
Mind you, I probably don’t fit the typical stereotype of the person that drops off their computer. But I really appreciated their honesty and I will be sure to send customers their way the next time I have a friend who wants ME to fix their computer.
They also are a mobile service, but they do have storefronts located throughout the valley in case you want to bring your computer by. I have nothing but good things to say about these guys.

I’ve used them numerous times… to set up my computers, set up my wifi at my house… and to fix any bugs, viruses etc.
Quick service at great rates! I highly recommend the So. Rainbow location for any of your computer problems.