Dentalville

this place is absolutely horrible. i have an extremely strong resistance to cavities «thick enamel» anyhow i get cleanings on time every 6 months and have never had a cavity in my entire life. not even as a child. so i get her and the dentist said i had 5 cavities. i refused service because i knew i didn’t have any and felt he was just trying to earn money. i went back to another dentist that i don’t like «gentle dental» who are ok besides their office staff. but upon my return there it was confirmed i had zero cavities. i contacted my insurance company to inform them what they are doing. i proceeded to allow him to finish a cleaning he literally finished in less than 3 minutes. he didn’t scrap any tarter or calcium. just used a machine and 3 minutes or less he was done. worst dentist office in vegas. do not go!!!

Waited over an hour to be seen after they rescheduled my appointment. Horrible service, long wait times and sub-​par dental ability. This is the bottom of barrel for dental services in Las Vegas… And that is saying a lot…

I have spent too much time here in the last two weeks.
I went for a check up two weeks ago and was told I needed fillings done on both sides of my mouth. Since my mom is the one who pays for insurance, and anything that the insurance does not cover, I politely asked the assistants to tell her what was going on so she could be aware of the decision — she was having her teeth done as well. Not only did they tell her that I said I wanted half of the fillings done the same day — which I never said — they came back and led me to believe that SHE said she wanted them done today!
This was all after her and I had both sat in the chairs waiting to be serviced. Apparently, there is only one dentist and the ladies at the front desk will take anyone who walks in, despite the fact that there are some people who have appointments and are waiting to be worked on.
Out appointment was at 11 and we did not leave until 3pm after I finally had my fillings done and had a cleaning and polishing on my teeth. The dentist was very callous and even when he tried to talk to me he 1) did it while his hands were in my mouth and I could not respond and 2) sounded bored and uninterested.
I eventually had to come back a second time to have the rest of my teeth done and he was exactly the same as before. And — the second time — after my mouth had stopped being numb I noticed that my tooth felt chipped or broken. So I rushed back to have him look at it just for him to tell me that he had «put a filling there». Well obviously! He ended up filing down the surface so it was even, but I did not appreciate being talked to like a child.
If it wasn’t for the fact that I had to have the other side of my mouth done and the receptionist offered me a discount because of the terrible service the first time I would not have been back! I was looking into having ortho work done here as well but I will never step foot into this establishment again.

Terrible service in every way! Not only was the dentist and office staff a half an hour late to my scheduled 8:30am appt. But they also turned my 30min exam into a 3 and a half hour senseless experience because they scheduled 4 other people at the same time as myself (and there is only 1 dentist?) you do the math! Ridiculous! Trying not to over react at that point I still gave the dentist the benefit of the doubt as he recommended I needed two crowns, instead of the one I intended to get… Not only was getting the crowns a long… all day adventure… But nearly a year later my top crown, that he recommend I get, chipped!!! Yes, half gone and when I called to see what steps where needed to fix the chipped crown, I was simply told «after two months there is no warranty…» Two months? I paid 800 dollars and it didn’t even last me a year! The character of this company is enough for me to not recommend it to anyone, especially those in need of… Well any type of care! Avoid this place at all cost, they give dentistry a poor name!

This place is horrible they have huge advertisements saying how kid friendly they are but its a lie. My kids wanted to go here so bad since they offer video games and a toy after their exam. We walk into this location and all the video games are broke, they have nothing for kids at all. My daughter was done with exam and asked for her toy and we were told sorry we are all out. This place is a joke and will NEVER go to DENTALVILLE again. The office manager only came up to me after I took pictures of all the broken video games to save her butt. She promised my kids she would get them movie tickets and she will call us she never called and I have called 3 times each time they state they are «closed» what a joke. Please don’t waste your time or money they are liars!!!

BEWARE!!! Dentalville puts on the façade of being cheap, but is in fact much more expensive than any other dentist. I went in & was told that I had four cavities, which would be $ 127 each to fill. On top of that I was told that my cleaning would be $ 300 — a total of almost $ 800. I declined and went to a legitimate dentist who told me I only had ONE cavity, and was not in need of any «specialized» cleaning. Unless you desire the feeling of being robbed and toothless, stay far away.

Terrible service and recommended services that were not necessary. Do not go here. Video games do not even work. Front office staff were chatting with support staff in back and a baby with a stroller inside the office is not very professional. Went in and 3 hrs later, I finally finished my teeth cleaning. Are you kidding me?