Big 5 Sporting Goods

This store is so crowded and the asian guy who «helped» us in the guns was a real JERK!
My husband and I knew what gun we wanted and we were told they had 3 in stock. We didn’t want the display which is what they ALWAYS want to sell you.
Gun etiquette is you never point a gun at someone, even when it’s not loaded, we all know that.
I didn’t say anything when he was DOING IT TO ME as my husband was real interested in this particular gun.
The jerk acted like I wasn’t even there. He just started to put the gun back, and I was like, «I don’t get to see it?» The guy acted like I was asking him to BUILD the gun. I was joking with my husband as it was something we had talked about before as the gun was very heavy and I said something about shooting it from the hip. Of course Mr. JERK had to get his 2 cents in said, shaking his head rudely, no, no, you can’t do that it will fly out of your hands! DUH! Anyway, after this continued disrespect, I started to hand the gun back to him and he shoved it away from him almost knocking it out of my hands. I was NOT pointing it at him I was trying to move it away, point it up or down and he didn’t even give me the chance. He said you don’t point a gun at someone (like he had previously done to me!) I told him I wasn’t stupid and wasn’t pointing it at him, it’s NOT loaded as it is a DISPLAY and there is a trigger lock on it! I was thinking if it was loaded, someone needs to get FIRED! Anyway, I walked away from the AH.
That’s when he told my husband that they don’t have any in stock! But he could sell us the display! Ummm, they said they had 3 in stock!
We ended up going to another store that DID have them and bought it from a very professional NICE guy not some JERK.
On our way to the other store, I called other stores one place said that the store we just came from has 3, no, no they don’t!
He said that was weird, like he was concerned.
Point is, stay away from the store on Eastern.
NO stock, cluttered and a jerk employee.
We will NEVER go back.
Big 5, fire this jerk, he is NOT an asset to your company!

Big 5 Sporting Goods has something for most every sports and outdoor enthusiast.
*Team Sports Gear
**Firearms & Ammo
***Fishing & Tackle
****Camping & Survival
*****Footwear & Apparel
Men, Women, and Children will all find something here at Big 5 that is of decent quality and top name brand, often at a discounted price compared to competitive sporting good retailers.
A salesperson named Kim in footwear was very friendly and we learned together that not one American sneaker is made in the USA. Sad, but true!
The store has a little of everything, but not a lot of everything! So although the product variety is plenty, whoever does the buying for this store does not order enough sizes, style and colors of each product.
I found some sneakers and a sweat suit I was considering to purchase, however they did not have my «Big & Tall» sizes in the style nor colors I wanted. The friendly employees at this Big 5 offered to check their computer system inventory to special order from their warehouse and/​or purchase from their website but I declined as I rarely buy anything unless it is in stock; so I left with nothing.
This Big 5 is an anchor tenant in the Sansone retail center behind BJ’s and Twin Peaks off Eastern, North of Silverado Ranch. Plenty of parking and a few hundred steps from the bustop.
See 5 photos below…
Unilocal 300 CHALLENGE 2015: #263

It is always hard for me to find shoes that I like in my size. Big 5 has had my size the last couple of times I have been in and they have very good prices. They happened to be having a big sale today and I was really happy with what I got. I was greeted as soon as I walked in and again when getting to the shoe area.
Everyone in the store was very helpful and friendly. They do have a lot of stuff crammed in here but I didnt find it too annoying. They have everything that I would want in a sporting good store. This Big 5 may be on the smaller side, but has great service and prices.

For a store that only sells sporting goods, this place sure has a terrible selection! I asked the girl at the front desk if they had any lights I could wear while running when it’s dark in the morning. She led me to an area near the back where she thought they had them. I couldn’t believe how crowded and disorganized the store was. And then when we got to the back area she realized that they actually didn’t have what I was looking for and suggested I go to wal mart. I’m sorry but aren’t YOU the sporting goods store?! And what I was looking for is not that crazy and something a basic sporting goods store certainly should have. I do not understand the point of this store if they just direct everyone to wal mart. Will definitely not return to this store in the future …

Just bought my 2^nd gun from Big 5 on Eastern Ave today. Mark helped me again. He He did a great job. He is super knowledgeable with guns and ammo. He went over everything I needed to know about operating the fire arm. Of all the gun stores I have been to, Mark is always the most helpful.

This place is horrible. A few weeks back I bought a portable soccer goal post worth $ 99 and it did not last a few days for me and the post cracked, so went to return it and the manger was not very happy and did the returns and suggested I should shop at Dicks sporting good. I was so damn upset with his stupid comment and decided I will never shop with big5 especially at this location.
Unfortuntely, I had to stop by to pick something for my son at this location and I was treated with the same arrongance and the best part he remembered me and said dick sporting goods is opened till 10 pm. I will report this to big 5 management and tell them how they employee treats a customer.

Awful! Stood back by the shoes for 15min and no one asked me if I needed a size or help. As I walked out, 1 person asked if I needed any help. «Too late»!

The manager on duty Wayne, was absolutely amazing! We needed to exchange 8 pairs of baseball pants and he did it with a smile on his face. He was super friendly and helpful. The pants weren’t on the floor and he offered to go in the back and open the box from the shippment and get what we needed. This Big 5 will be the first one we go to for our sporting needs!

Bought my last pair of shoes (work) here.
Watch the papers for sales/​deals. I had to call two of their stores to find the shoe I wanted in stock.
Still have my last pair (walking/​casual) that seem to be wearing just as well as the more expensive name brands.
Over the last few years I’ve gotten my shoes here. Well worth the money.
Some of their sporting goods are a bit high priced but they also go on sale.
Enjoy!

Had to walk off the dinner bloat so decided to go check out big 5. The place was a ghost town, with only 3 members working. I was putzing around the knife and firearms area seeing if there was anything new. The guy working up front greeted me and went back to small talk with the female employee. Being one of the only 2 customers inside the shop i thought they would catch on that i needed assistance in the firearms area. After a while they did and sent out the manager. He was very helpful as I had my eyes on a new 12 Gauge. He was pretty knowledgeable about different products and even checked the inventory for a product they were sold out of. Big 5 has been lacking for a few years with their prices, the return policy is kind of rigid and they don’t really sell top shelf equipment. It’s good for a few cheap things and every other blue moon they have a good sale.

We had a pretty good experience here. Got to use some of our coupons and get some things to keep our faces and necks warm, as well as thermals and sleds. Good prices on everything and so glad we didn’t have to fight the mob at Costco for sleds. The sleds at Big 5 turned out much better and user friendly for our group.
The only drawback to this experience is that the debit/​credit card system was intermittent and down when we were there, so it made getting in and out of the store a challenge quickly. But, the store personnel were very apologetic and nice about the whole thing.
They had a large selection of things we wanted and needed, so I’m glad I thought about going here first before going to Costco.

I love Big 5… this location is my favorite! I went on on Veteran’s Day hoping for some deals and deals are exactly want I got!
The Manager Mark is awesome there-​he seriously made the transaction go smoothly with his knowledge of the product and the discount he made available. So happy! Thanks Mark.

I’m not in love with this store’s merchandising. It’s really crowded and overwhelming. And the selection feels like… well… like going to Radio Shack versus Fry’s. I have been here several times when I need something in a pinch. You need a softball glove? It’s here. You need a big knife? A bicycle? A sled? A pair of cheap athletic shoes? It’s all here.
You’ll find budget gear here. So if you’re not willing to comb Craig’s list for used sporting goods, this is the next cheapest place to come.

I have been to this store twice, the second time was this evening. Both times were to purchase equipment for my kids sports. I am not impressed at all. When shopping for cleats I noticed nothing seemed to be in it’s correct place. When I asked questions at both visits, the person working the shoe department responded with «I don’t know» or «I’m not sure.» I had to ask if they could find someone who does know, and apparently, no one in the store did have the answers. Seriously, when the employees cannot answer questions to help, why would I want to shop there?

This store has a little bit of everything. We’ve stopped in for a few little things because we were in the area. When you walk in you will immediately notice the small size of the store. Don’t get me wrong,… you can usually find what you need. They just have a large variety of items but few options of that item to choose from. I guess you could call their store ‘cozy’. Everything is very tightly packed in.
We also checked out their ammo section. They never seem to have one of the types we need. The other type is priced more than other places we’ve bought at. I do realize the supply and demand has caused the price to jump… but not that much.
On the plus side the employees are always friendly and help us find what we need. I guess that is the silver lining!

Not too impressed with this place. Their selection is underwhelming, their prices are above average and the store is cramped and congested. The employees were helpful and friendly, but couldn’t help me because they didn’t have what I needed in store.
Because I am often around this area, I have stopped by on numerous occasions for a product or two. One time I purchased a tent that did not contain poles and another time I bought an air pump that broke upon first using it. I had no problems returning the items, but will forever be skeptical of Big 5 products.
Save yourself the time and shop at Dick’s or Bass Pro Shops for a better selection, better quality and an overall better experience.

I really like this place for my workout necessities. The prices are very reasonable. They often have great sales, especially on shoes. My friend got a pair of hiking boots for $ 20 (average looking, good style) and I got the cutest pair of new pink and black running shoes for about $ 35. I’ve had them for a few weeks now and I still love them. Great quality.
I also get my weight lifting gloves here (necessity), and my knee support bands. Pretty good selection on both.
Lately they have been out of weights. I just hope they get some in before I am ready to move up a level.
Recently, I had to return something and it was very easy. Great prices!

I walked in and was not acknowledged with a greeting until I was getting ready to leave the store. I really came in to just walk around while I was waiting for a friend but if I was really looking for something a simple hello or may I point you in the right direction would have been great and made the experience much better.
I’m not rushing back here anytime soon.

This is the location that is on the east side of Eastern Ave just south of Serene.
Went in here for the first time once recently. Was very impressed by the level of customer service I recieved here. The gentleman who assisted me was extremely patient and took the time to answer all of my questions.
The store was clean and organized and the prices were very fair.
I had a very positive shopping experience here and will not hesitate to return in the future.
5 stars.

Yikes… How do they stay in business? Must be due to all the families driving gas guzzling SUV’s that don’t want to drive 8 miles to Sports Chalet or to Bass Pro…
1. Service — Nearly non existent. I think the staff have to wear ties. Must limit creativity or even basic courtesy. I have been there about 8 times and never have been greeted once.
2. Selection — Continually unimpressed.
3. Sales Prices — See alot of advertised pricing, but rarely find something to buy.
4. Knowledge — Couldn’t tell, since none of the staff every greeted me. Based on the ones I had to ask questions, I would say NO real demonstrated knowledge.
I will continue to drive the extra miles to get to a proper place with proper selection, pricing and knowledge.