Animal Inn

I have been bringing my fur babies to Animal Inn for over 30 years. The staff is wonderful and caring to my dogs and I can tell when I pick them up they have been well cared for. Always accommodating with feeding my dogs the food I bring and medications as well when/​if necessary. My dog had been sick a few days before boarding and I was encouraged to call to check on how he was doing-​every time I called a staff member went to check on my baby while I waited so I was assured he was doing fine. My plane was late and I was to arrive after hours on one occasion and I had called Animal Inn and with an extra charge a staff member stayed so I could pick up my babies (I also tipped her as she was so pleasant about the fact she was waiting for me). I have utilized the grooming option before picking up and my Cocker Spaniel was bathed and brushed out beautifully. Play time is a nice option I always choose. My 2 dogs share an x-​large cage which is very comforting because they like to be close to each other. Check in is fast and pricing very reasonable. I have piece of mind that my dogs are well taken care of and safe at Animal Inn.

We have taken our dogs here several times and they arrive and leave very happy. We have purchased their grooming services as well. We are satisfied with both the boarding and grooming services. They are responsive via the phone and email, although they never sign names, so you don’t really know with whom you are communicating. They offer a military discount, which is really nice.
One snafu recently, we were 15 mins late picking up the pups after a long holiday weekend and they wanted to charge us $ 20 plus the fee for the entire next day. After a few calls back and forth with their shift manager, the owner finally waived both after I threatened to never bring them back, not tip, and write a negative review. Of course, I agreed with paying the late fee, but they were kind enough to waive that too. For that reason, we will return and I wrote this review to describe our positive experiences, but I do think the owner may want to re-​think their flexibility and policies, particularly for rare occasions and return clients (which fit this situation on both accounts).
Overall, a positive experience. There have been very minor billing errors and sometimes, you have to wait a while to get checked in but the place is very clean, convenient, and the employees seem to care. Again, our pups get excited going in and out, which is the main thing.

I’ve been boarding and grooming my dog here for over 10 years and I’ve never had a problem. If he boards here we usually set him up with a grooming appt on the last day of his stay (the last day boarding charge is waived if you do so) and he comes back super clean! There was only one time that he came back still kind of dirty like they didn’t clean him thoroughly enough but that’s only happened once. Other than that it’s a great, clean facility with friendly staff!
The bath doesn’t include teeth brushing, but you can add it for 5 $ more.

Hard not to give 5 stars. This place is awesome! The employees are wonderful! I usually bring my dogs who are very small with me wherever I go unless of course it’s Vegas, dogs and children really have no business there in my opinion. I felt so reassured leaving them at the Animal inn knowing I was only a phone call away and 5 minutes if an emergency arose. I called daily and was given a report without hesitation or annoyance from staff. Upon pick up of my dogs they were bathed and smelled good for a 10 hour drive home. They were happy and well taken care of. Downside as to why it wasn’t 5 stars is very noisy and really could use an update.
Thank you so very much! From Chloe, Clyde, Anderson and their parents

Animal Inn has been boarding my dogs for 9 years. We started with 1 dog, now we have 3, and they have always had a good experience. They are always able to accommodate us, and I have to call out Paula because she knows our dogs by name and they love her. So many people working here are great, and our dogs always leave happy. They post pictures on Facebook, and they have fun with the dogs during playtime. I would recommend Animal Inn to anyone.

I’ve had to use these guys a few times short notice and they are always so accommodating. Special shoutout to Paola for always helping out!

I boarded my two dogs and my cat here at Animal Inn and they were very well cared for. They have a nice yard on the side where you can go visit your pets if they are boarded long term and I enjoyed seeing them so happy. I will definitely bring them back when I visit Las Vegas again.

Poppy stayed in Animal Inn for 2 nights. The charge was reasonable, the front-​desk lady was nice. Checking was about 15 minutes. Nice place to board the pet!

Brought my dog here for 7 days while I was out of the country. He did so well for being his first time. The place smelled clean and the one employee that helped me was nice. I will use them again.

I have used the Animal Inn to board our fur babies many times over the last couple of years. The staff at the Animal Inn are always friendly. They don’t appear to have a lot of staff turnover, as I am familiar with most of the staff. They treat our dogs as if they were their own. They cuddle and play with them, it warms my heart. They have a beautiful grass area for play time. My doggies love play time. I always see pictures of them having such a good time. My dogs are nervous and don’t trust a lot of people, but they aren’t nervous going to the Animal Inn. The check in and check out process is easy and they are very thorough in making sure all your requests are noted and met. The stay is very reasonably priced and inexpensive. I always get my dogs back healthy and happy. I always call and check to see how the dogs are doing and I always get a detailed report. I am able to relax during my vacations knowing that my dogs are in good hands.

I have boarded my high strung (and spoiled) German Shepherd here several times. I am VERY pleased with the service and treatment of my dog. Everyone has always been so nice and caring!

It’s always tough finding accommodations for your fur babies when traveling, and this place was SPOT ON for curing our worries. The building was a little bit older– but it’s kept immaculately clean and presentable. Not only was it very inexpensive, but the staff was friendly and our pups seemed very happy. We will definitely be back!

I used to board my cat nearly every month at the Animal Inn a few years back. Being in the airlines, I would fly overseas for two weeks and needed a reliable as well as affordable boarding facility. As I checked around, I found many to be overly priced not to mention that they would just leave the cat in a kennel. This was not acceptable for me, as I could not leave my cat caged for two weeks straight. I checked with the Animal Inn and they did inform me that they do let the cats out for play, but one at a time… a smart decision! I inspected the facility, and while it is no Four Seasons Hotel for cats, it was clean, looked comfortable, and the staff obviously loved animals. I did like that whenever I called to see how he was doing, they would also let me know a cute or funny thing he did!
My little guy spent a lot of time here for the couple of years I had to fly out, and during that time, the staff got to know him very well… down to which kennel he preferred to noises that irritated him and other quirks. He, in turn, learned how to socialize with humans other than myself, as he was a very skittish cat who ran away whenever guests would visit… not so anymore… he has become more trusting and friendly. Eventually, the staff got to know him so well, all I had to do was mention his name at reservation and they got everything ready… including his favorite kennel… even for same day service! Though I do not have to board my boy anymore, I still recommend Animal Inn to friends, and if I had to board him, I would still choose the Animal Inn!

I don’t know why, I have never reviewed this place before !! I have been using them for over ten years, since I first moved to Las Vegas, they came highly re commended from the concierge, I had moved here and couldn’t take procession of my house for a couple of days, due to some problems with the paperwork, so I had to board my dogs, they called the vet from fl, to verify my dogs shot records etcetera, and provided a welcoming and loving home away from home for them, I have since used them for boarding my dogs while on vacation 2 to 4 times a year ! I have tried to leave them with friends here in town, and on a couple separate occasions those were a disaster, once while with friends my dog hurt her leg, and another they were left alone for two days, so now I leave it all to the professionals ! Just so you know this place is very non de script, and not super fancy, but they make up for it in service and care ! You have the option of using your own food (which I do) or theirs, and can save the half day charge by getting your pets washed on the day if pick up ! They have on occasion boarded other types of animals, but I would call to find out ! Everyone there really does seem to love their job there, & I did meet a former employee at a bar once, who did have nothing but great things to say about working here ! And as I always pay for play time (dogs gotta have fun too right? lol) she assured me that yes it is done every day and usually runs longer than what you pay for ! How many of us can actually say great things about a former employer!!? All in all I will continue to use this place (even tho I do have a friend, that works at one of the upscale doggie hotels in town, shhhh!) but for value and service this place can’t be beat !!

After moving to the area, I was hesitant to try a new boarding company for my 2 parrots and cat. Then I ran across Animal Inn’s website and went in for a visit. They have a security camera-​monitored, 24 hour-​occupied, clean, roomy establishment for excellent prices, and the workers there are so nice and helpful! I got a couple of update calls from them during my vacation concerning the parrots’ behavior (the parrots fight a little sometimes over food). I can’t think of anything to add, my experience with Animal Inn was absolutely wonderful, we’ll undoubtedly be boarding our babies there next vacation!

Attention Pitbull Owners!!!
If you have 2 or more pitbulls in your family, the Animal Inn will NOT board them together in the same run. You can board them at the same time but not together, they will be separated for the entire boarding experience. You also will not get the «2 or more in the family» discount because they won’t be boarded in the same run.

I first used Animal Inn to board my 90 lb Lab and my 49 lb Lab mix in 2012. I was happy enough with my first visit that I once again called on Animal Inn to board my Lab mix (the Lab has passed on) from ²⁄₁₃ — 2÷18÷14. The bottom line is that I am very satisfied with Animal Inn and will board my canines here again for my next Las Vegas visit.
What makes me a happy customer?
1) Staff and employees who treat my pets with care and concern
2) Facility is clean and smells clean.
3) Staff carefully executed feeding and other instructions
4) Closeness to LV Strip
5) Ability to stop in, visit. and play. I’ve not used it but they do allow you to take the pet off-​site for the day, during business hours.
6) A person on-​site 24 x 7
7) Rates that are a very good value to me
8) Grooming services, also at reasonable rates
9) Ability to submit vaccination records in advance by email or fax to be sure all vaccinations are in good order.
My experiences boarding my dogs at Animal Inn on 2 separate occasions for 5 nights each visit have been very positive.

Staff very detail oriented regarding when and what my dogs would eat. Stopped in unannounced to check it out prior to boarding and place was spotless and smelled clean.
Left my two dogs for a long weekend. Both were happy and healthy when I picked them up. Empty food bags were returned as well as any remaining food (I always overpack).
The only downside for me was that there were no cameras to observe via internet.

First for the great news! My dogs got kennel cough from here!
Secondly it’s really a dog pound. It stinks and it’s so noisy it sounds like a jetliner at five feet over your head when you walk into the kennel area where they keep all the dogs.
When I went in I asked specifically for an indoor crate where both of my dogs could be together. They are essentially lap dogs: a yorkie and a morkie. Each weighs around 7 lbs. each. I brought them their favorite blanket and toys so they would at least have something from home. They got neither of them in their cement kennel. The blanket was spotless and clean.
When I toured the place first I told them in no uncertain terms that my dogs were NOT to be put in the dog run with all of the very large animals. That’s the kennel part where they all stay together in one big room in separate cages. It’s loud, it’s concrete and it’s dirty looking. My dogs aren’t used to noise at all. This place did have a small inside room where the little dogs are kept that is quieter and more cozy. My dogs are crate trained and find the confines of a small area together to be very comfortable, but yet they said my dogs wouldn’t behave in there. My dogs are so well behaved it’s ridiculous. It felt very passive aggressive.
When I picked them up my yorkie was coughing really bad and my morkie wouldn’t leave my side all night. I warned them that if my dogs were kept in an environment like the one that they had them in when I arrived that my dogs would be NOT okay. I was right, you know, because they are my dogs.
These people do not care about your wishes, they only care about their convenience. They told me that they couldn’t keep my dogs in an inside crate because they kept knocking over their water and food and barking. Right.
I didn’t hear my yorkie bark until she was two years old. She ONLY barks if she hears an intruder. My morkie does bark, but again, only if he’s distressed. My dogs live a very comfortable, spoiled life. They do not live a dog pound life. It’s no wonder they’re traumatized. My yorkie exhibited depression for a whole day after I picked her up.
If you love your animal and you want special care given to them, don’t choose this place. It’s a racket and I was so disappointed and upset AND I also have a vet bill to show for it.

I felt the need to update my review, as after multiple times of using their services now for when we travel, I have always received excellent service from this place.
Yet again, we had to book the pups for another out of town trip. I find the staff friendly and well humored, and they seem to care both about my dogs and in answering my questions that my dogs are okay and attended to. I’ve brought my own food every time, and the staff has always been perfectly fine with me bringing treats, pills, toys, blankets, etc.
I think one of my dogs got a little bit of kennel cough from this last trip, but overall, she’s fine and happy to be home.
I feel bad for this place due to the «horror stories» that other reviews have apparently experienced here, resulting in some pretty harsh reviews. Certainly, I can’t be the only person in Vegas who has had positive experiences here. I mean, I keep bringing my dogs back, and I love my dogs, so obviously I’m not going to willingly put them in a poor environment. My dogs aren’t coming home covered with huge gashes or feces, and only twice have they had a cold, under colder weather conditions. They do have heaters for the dogs and close them off from the wind, though, so it’s not like they are left out in the freezing elements overnight.
It’s a loud place with a lot of barking dogs. It’s more than what my dogs are used to at home, but I can’t bring my pups on my travels, so it’s either this or don’t go anywhere. The rates went up a little bit, but it’s still personally reasonable.
Four times in, they still treat my dogs well. I’ll keep returning as long as I get the same service that I have grown used to. At this point, they’ve well earned my continued business.