APSCO Appliance Center

Apsco is great for the do it yourselfer that is not afraid of a 5 minute repair job. I just changed my refrigerators defrost timer in about 5 minutes and got it done today instead of waiting 2 or 3 days for a service call. Parts are cheap I think $ 14. 2 screws to take of the cover and the part clipped on. Bang back in action and the family thinks you are a handyman ;-)

Quite possibly the worst company to waste your time on. I spent $ 1700 on a washer and dryer that just poured water out all over my brand new house. Apsco won’t rectify the issue and insists that I call the manufacturer. After spending that kind of money, I expect my purchase to work and their customer service to be polite and willing to make the situation right. Zero managers are to be had to speak with and when I expressed my disbelief, the sales person tried to hang up on me. I’m going on week three with a washer that doesn’t work. DO NOT BUY FROM APSCO.

If you want service after the sale go elsewhere. If you want delivery expect to waste a day because the call you between 7−9pm the evening before and will not even try to get the delivery anywhere that is convenient for you. They will tell you it is out of there hands since a separate company does it I can only hope the warranted is better than the delivery service but somehow I doubt it will be.

My wife and I bought a refrigerator at this store. We had problems from day one with food freezing up. Called the store and they said to turn it down. We turned it down. A week went by and food and beverages still freezing up. We called them again and they said they would send a repairman out. Repairman came out and said he would have to replace the temperature controller. He said that it was a common problem with new refrigerators since they sit in the warehouse and the controls stick together. He said it would be about 5 days. In the meantime, food is continuing to freeze. My wife called the store and talked the manager (his name was Gene). She told him she thought she should be compensated for the ruined food and he said he would get back to her. A girl called later to say the part was being over-​nighted and would be installed the next day.
The repairman came out the next day and replaced the part. Gene never called back to find out if we were happy or not. Stay away from this business as they don’t really care about the customer. Food is still freezing up at the recommended setting, so I turned it down some more.