All About Puppies

My experience with all about puppies has been bitter/​sweet. I purchased my English bulldog from them Feb. 13^th 2015. I named her Nala. For 9 months nala was the love of my life. She was born 11−20−14. Nala got meningitis back in September and eventually passed away 10÷25÷15.
My husband and I are devestated, and someone suggested to let all about puppies know.
I did that. I spoke to a woman named Regina in their customer service dept. And told her what happened and I could not believe what she did.
NOT ONLY DID THEY REFUND ME 100%OF WHAT I PAID FOR NALA, BUT SHE ALSO GAVE A STORE CREDIT FOR THE FULL AMOUNT TOWARDS ANOTHER PUPPY, AND GAVE ME
8 MONTHS TO DECIDE ON WHAT PUPPY I WANT.
What more could you ask from an orginization ?
If anyone bashes this place, your a f**kn loser. And should look at yourself first.
I’m not sure yet if I’m going to replace nala, but if I do … all about puppies is where I’ll go, and would recommend them to anyone.
My daughter also Baugh her english bulldog there and is very very happy with her sweet pea.

I got my dog from here. He’s 7 years old/​a silky terrier. The workers are friendly and they’re there to help. There’s play area’s so you can play with the dog to see if the dog right for you.

We had a great experience here. We had an issue with some paperwork and Regina went above and beyond to take care of the issue we had. I thought we were going to have to fight and spend a bunch of time going back and forth but the complete opposite happened and I was completely surprised and thrilled with my experience.
Thank you

we got our bull mastiff from there and he is now 1.3 years old. awesome place. puppies are treated very well. we talked to the breeder who was very vice. Hercules is my service dog, perfect height, perfect weight, very smart, great muscle tone. we really love that place. our financing for him was great, however they have changed their financing so it is not as good as it use to be.

The people who work with this All About Puppies location are truly wonderful. All of them seem to love dogs and do what ever they can to take the best care of them, even if it means having to bring them to their homes for overnight watch. I haven’t bought a puppy from them yet but have visited them several times and they never pressure you to buy. They have several payment options, as I have discussed the possibility of picking up a little pom one of these days, and they seem flexible.
My mother bought a little Shih-​tzu from them two years ago and the employees educated her thoroughly on the breed. She often visits to say hello and is always greeted warmly.
I love this puppy place and visiting always makes me think of the possibilities of adding one more to the family. Recently they’ve started posting their prices on a white board and listing sale puppies which I think is a really great way to encourage purchases.
In the end, I’ve never had a bad experience here or had a run in with an unfriendly employee. The dogs seem fairly happy and are handled often to get them acclimated. I can’t wait to have a new addition to the family one day from this place.

I had the worst experience at all about puppies, largo location, and the owner Regina Galloway. To begin, they gave me the wrong paperwork for my puppy originally and then gave me new paperwork for him which was not completed. For instance, the day I purchased my puppy the individual at all about puppies, named Jason gave my puppy a parvo booster. 4 days later I went to the vet in accordance to their warranty and the vet was going to give my dog another parvo booster because they had not recorded it on his paperwork. I called the location to find out how I could get the information that was not completed on my dogs paperwork. I spoke to kailin, who sounded shocked as to my situation even though she was also present the day the dog was sold to me. She gave me Regina’s number, which I must add is the customer service line, and I had to leave 3 messages over the span of a week before I got a returned call. And once I spoke to her all I got was a nasty attitude and got hung up on. This establishment is not professional at all, is disorganized, has zero care for clients, and is the worst company I have ever dealt with.

Horrible experience. The owner, Regina, who answered the customer service line after the 6^th time we called was very rude and unprofessional. She berated us over the phone when we informed her the puppy we bought in Largo was really sick and she ultimately hung up on us after she said a few nasty words. I would seriously discourage anyone from buying a puppy at this establishment. If you do, make sure you read your options for sick puppies thoroughly.