ACD

Contacted ACD for residential internet going off of favourable
reviews.
My sales call was never answered after a miserable wait. I was instead thrown to a voicemail box.
That promoted me to come here and check out general reviews. Glad I did. If any give my business to a company that doesn’t want it bad enough to pick up the phone on a Wednesday afternoon.
Next.

I contacted
for internet services. I do not have a phone line, and they assured me it was no problem. They also requested a credit card report. I have excellent credit, but after they ran my report, they requested a $ 150 deposit for services. This was never mentioned during my initial conversations as a potential outcome. So, after already being this far down the road, I provided them a $ 150 deposit. After receiving the deposit, they called to set up an installation appointment. Turns, out it IS a problem if you do not have a phone line — they only provide DSL internet, and you MUST have a phone line to connect. Then they tried to make me upgrade my package to a phone line, after first lying to me about it! Furthermore,
isn’t that ‘nice local business’ you are expecting, they are a SUBCONTRACTOR FOR AT&T! But, charge you MORE than what you would typically get if you just go with AT&T. Bottom line — DO NOT USE THIS COMPANY!

I would not be comfortable giving this company business after listening to the racist voicemail he left for an area Indian tribe.