Chili’s

Chilis is always a reliable go to for good food and a relatively quick turnover.
i like this location because the servers are always friendly and helpful. They take an extra moment in the midst of the business — and this location is always busy! — to make it personal.
Try their 2 for $ 20 deal for an appetizer and two entrees at a great price… and add the chips and salsa because you can’t go to Chilis and not have it! Delish!

Car-​Side service, by definition, entails the Car-​Side server will bring the food out when the car arrives. However, very poor Car-​Side service at Chilis. Sat in my car for 10 minutes and then decided to go inside to get my food. Server complained that she was the only one there, and was too busy to see who was waiting for their food. When I finally received my food it was cold. I blame the poor management and scheduling for this error. I am concerned for the constantly poor Car-​Side service at this location.

The wait for the table was 20 minutes longer than told by hostess. With an added wait for our server of 20 minutes once seated. It was 2 ½ hours from start to finish to eat. This is totally unexceptable for a chain restaurant. I wish they just would be honest with their times. We would have just went elsewhere.

We came here for lunch because soup and salad sounded good. We were seated right away and put our order in quickly. There were only about five other tables there. All three in our party got soup and salad. It took about five minutes to get chips and drinks, no too bad. We then waited 40 minutes to get salad and soup. The loaded baked potato soup was undercooked, some of the potatoes were still hard. The chili was watery and tasted straight out of the can. Our house salads were all different, some of them still tasting like dirt. Disappointing dining experience. The waitresses were nice, our server polite enough to ignore our lack of food for ten minutes to talk to another table. No one acknowledged our wait. Best bet is to just try somewhere else.

This always seems to be a quick and easy go to for dinner.
Let me start by saying, Our service is always awesome! The food is always hit or miss. Mostly hit, as it’s always fast and fresh. It’s great that they have finally updated their menu.
My three stars comes from the absolutely filthy oil and vinegar carafe and items on the table. I wish those were wiped down every time they cleaned a table.

So as customary for our family, we make a 7 mile trip each way to load up on a couple of party bowls of chips and salsa. The drive doesn’t sound far but at 6 pm traffic it’s a pain. We normally don’t have to check our order before leaving the restaurant so after driving back home, we pull our treat from the bag and discover 8 ounce containers are barely half full. (Pics attAched). So this just isn’t right and we see it worth it to drive back and get them topped off. Sure it’s not a lot of money but it’s the principle. So when we arrive back at the TOGO station, we are informed that the NEW GM has put out a mandate that only 2 scoops or 4 ounces are to be put in each 8 ounce to go salsa container-​bowl. ARE YOU FOR REAL? IS THIS HOW CORPORATE CHILI’S PLANS TO SQUEEZE EVEN MORE PROFIT out of its customers? miss GM? If this is how you plan on improving your performance over the previous proprietor you are a JOKE! I promise you nor any other Chilis for that matter will EVER see another dime from my family. This is NOT acceptable business practices in ANY economy.

I order Chili’s takeout about twice a month and never had an issue until Friday March 4^th.
Not feeling well, I ordered the usual steak and bacon quesadilla to bring home, eat and go to bed.
I knew at 1^st bite there was an issue. Not only was the quesadilla cold, the steak was like beef jerky. It was literally not edible.
I called the store and spoke with manager Melissa who kindly offered a replacement. Being I didnt feel well, advised I was not up to returning for replacement.
Melissa said she understood and offered to mail a gift card. As of today, March 16 no gift card has been received.
Just another case of bad food and poor customer servive by a chain restaurant.
I will not return to this Chili’s and will think twice before patronizing any Chili’s in the future.

Went there last Wednesday, food was ok, service was excellent! The only thing I want to say is the salt and pepper container were dirty and sticky! Forks and knife full of water spot! I don’t think they wash hem very often!

The food is hit or miss. Always eat at the bar. Free chips and salsa. Bartenders are good, food quality can use help

Came here last Thursday with my friend. Food was ok, my server was always in a rush although the place wasn’t crowded. As I saw there was only around 7 – 8 customers at that time. I would give this place a 3 stars (A-​OK) but one more star for giving me a free lemonade strawberries (I forgot the name of this drink) *yayyy*

Came in twice. New in town. Wasn’t sure about the service the first night but came back anyway. I’m happy. Food was good both times and made correctly. They take a long time but my order was correct which makes it okay in my book. Thanks for being open late too! Great to go by using the app! Yep there’s an app for that too!

Chain restaurant with decent quality food. This particular location is almost always busy in the evenings. The staff seems to be taking on too many tables at once, but eventually return to your table.

Had dinner at this location a few times; food is okay but then again it’s a chain. We mainly go due to location and the variety of foods that you can order. Service is not impressive but I would assume that this will work itself out as it is a new location. I guess time will tell. I would like to add that the restaurant is clean and the staff is friendly.

Had dinner with my family this past Saturday night. Super busy. Staff handled crowd fairly well. We ate in the bar.
Food was good. Service was also good .
We go here because it is close to our home.

Meh, it’s Chili’s so you can’t expect much. This one is slower and screws up more than average, though, hence the less-​than-​average rating.

This is are go-​to place when we don’t want to venture to far from home. We always sit tat the bar and always get great service from there best bartender Bryan.
Like i said we normally sit in the bar area and if you do you can get free chips and salsa! Another great thing about chills is that its happy hour ²⁴⁄₇ which means 2 for 1’s.
Ive tried just about everything on the menu and love the fact that they change the menu often.

So I am not a chain fan, but our local Chilis is really good! We have gotten the table side Guac and YUM! The flat breads are also very good. Staff super attentive for a again, a Chilis. We will be back.

I’m not a huge fan of chain restaurants, but sometimes it’s a lot easier to have a quick lunch at a roadside restaurant rather than searching high and low for an out-​of-​the-​way eatery. That’s what brought us to Chili’s on S.R. 54 in Land O Lakes this past Friday. This location is in a shopping center right off the main road, and just to the west of Collier Parkway.
I like Chili’s soup & salad deal for lunch and my business partner is a fan of their chicken sandwiches, so this was a win — win decision for both of us. Our server brought out the iced teas and a basket of chips and salsa right away, and then left us alone while we worked through our business discussions. Before long she was back with my bowl of Southwest chicken soup, a tossed salad with bleu cheese dressing, and Bill’s bacon avocado chicken sandwich. She popped by a few times to refill drinks and make sure that we had everything that we needed, but she wasn’t intrusive.
After making sure that we couldn’t possibly squeeze a brownie sundae or a molten chocolate cake into our tummies, she presented us with our check and then told us about the new video console that was perched on each table. This console allows you to electronically place your order, ask for a drink refill, and pay your bill. Pretty slick little system! We were in and out in about 30 minutes and back on the road to see our next client.
No complaints.

I used to come here with more frequency, not only for meetings for work, but often with the family, or just with my husband. I have completely stopped coming here during the evening and will only come during mid afternoon.
I haven’t been thrilled with this place since they took the broccoli cheese soup and the turkey club sandwich off the menu, and have been going to newer local places that do carry my favorite combo. However, it’s called Chili’s for a reason. Speaking of which, the chili is terrible in my opinion, and I’ve never heard someone say they like it. I do, however, love the Chicken Enchilada soup and the baked potato soup is pretty good.
The steak nachos have been off the menu for years now and yet, when we ask for an order, the restaurant is always accommodating. When I order a steak, they will gladly put the white pepper gravy on my mashed potatoes when asked, and they never get our special requests wrong. Minus the chili, we really like the food here.
There is one big issue that keeps me from returning as much. Recently, I’ve been in the restaurant where a few other patrons are really out of control. (Intoxicated adults, loud adults who are shouting and laughing because they can, children running around screaming while the parents talk amongst themselves and much worse.) The servers don’t know what to do, no managers seem to be around, and when they are, I’m not sure they know how to deal with it. This is a casual restaurant, but not a zoo.
The service is always pleasant, the food is good, and I highly recommend it, but go during the afternoon.

Haven’t been in a while and really liked it. Mango ice tea sooo gd baked potato soup great southwest eggrolls the best. I had an old coupon in my email and was able to use it. Happy w going here. Don’t love to go to chains but it was really gd.
Service at first slow bc I was dying for water. Afterwards ok. If u r in a hurry u may get pretty annoyed so just know that. I will be back here, and I feel like they still have good food with great flavor. My husband liked their chicken bc of how nice and grilled it was.