Towne Center

Been here less than two months, JUST DON’T. Roach issue inside out but of course, they spray on a regular basis which does not solve the issue. Took a month and a half to get a mailbox which was a nightmare. Broken toilets that had to be fixed, shower heads, etc., etc. replaced the toilet a week or so ago but have failed to come back to fix the floor that has come up off the floor. Used laundry facilities for the first time and there must have been a hundred knats coming out of washers as I put clothes in. $ 2,100.00 a month for this. I’ve been kind, nice and patient. It’s a sad day when you have to act like a lunatic to get things done for the rent they charge. Also, like I said, I’ve been here less than two months and in order for them to come in and «fix» their roach problem, I’m expected to pack up my kitchen and the bathrooms when it’s their issue, not mine! I barely unpacked. Unbelievably ridiculous at this point. Thankful it’s just and eleven month lease! Good lawd, here goes the stories again. This morning I was told by the office that residents were probably too embarrassed to report the roach problem so therefore they only have a pest control one a week as requested. Funny, everyone here knows they are all over including the whole staff. Are you freaking kidding me right now? They’re all apologists and I don’t know how they sleep at night. I even had Carolina in the office say she had them so how is there not an issue? She also told me to buy something for them. Sorry I shouldn’t be paying rent for roaches nor should I have to spend my money to get rid of them. Complete idiots with a million reasons and excuses.

the property is nice, the neighbors are cool, most of them, but problems are comman place. first off, there is no parking. its horrible. and some of the office staff actually take spots up. they did some work on our porches and in the process managed to punch a hole through our ceiling. we told one of the office girls in the office and she said they will fix it later. 3 weeks or so later we have bees trying to build a hive on our porch in the giant holes they left here. a few bees actually made it through the hole in our ceiling so i had to tape it off. plus, we all of a sudden have roaches. it doesn’t matter how diligent we are in cleaning and not leaving food out, we find a couple a few days each week. the office has told us at least 3 times they will fix the holes but yet i find myself calling them again today and they have no record of my hole in the ceiling. we have to start over each time., we had a leak coming from upstairs going into our bathroom for about a week. I told the office about it on a Tuesday i and they came over and looked at it. then two more times it happened in same week and they looked at it again stating different reasons. so on Saturday it was leaking again, i went in and told the office. they entered it into their computer and said they would send someone over. no one one came on Saturday. so Sunday i went in again, they said someone would come. no one again on Sunday. now it’s Monday, 9 AM., and I’m just about to head out the door to head to work, and they show up. so it feels like they never intended on showing up until Monday and the weekend thing was just a stall technique. now I’m stuck here because it is convenient for them to fix the leak now. I’m not sure who is at fault here but someone is too blame. this is the first bad thing i have experienced here and i hope the last.
1\15\14 got a notice that my mail couldn’t be delivered, when I called the office to ask them about it I was told by the leasing agent named Jennifer that she’s not a mailman, she’s doesn’t deliver my mail so it’s not her problem. This is the rudest office staff I have ever experienced in my life. every interaction with them they cut you off. they don’t want to hear problems with your aprtment. the place seems nice on the outside, but dont fall for it! these people have no concept of how to talk to people, how to handle issues, and their policies lack common sense.
car had gas funneled in august 2014 two times. had to replace gas tank.. oh and rent jumps up atleast 100 bucks when it’s time to renew. and if you do month to month it’s even higher. PLEASE Stay AWAY!!! they are trying to remodel but it’s still the same b.s. don’t be fooled.

Don’t move here !! Sucks! really 0 stars. Not a luxury apartment. Making it prettier? It won’t cover the bad stuff at all. There’s other places to go to. Not here.

Oh how I wish I could go less than 1 star.
This complex is great at appealing to new residents from the outside. They know the key to success is getting them to sign the papers. If you want proof of this just start walking around near the front office and notice how nice the buildings are… then look at how they look the further in you get. Cracks, holes, roaches, broken planks and ac units. They just slapped a new coat of paint over all the issues though so that’s great… good as new. However if you are a resident you can see the crappy paint job from our perspective.
This is about the only pro and only deserving of the single star: The access to my daughter’s school and amount of kid’s for my girls to play with is great.
Issues:
Apartment:
–Extremely overpriced and does not include a single utility. Plus you pay more for each pet. I pay $ 1670 with out pet rent or utilities for a tiny 2 bedroom apartment and I used to pay $ 1800 for a 4 bedroom house nearby.
–They are small and cramped with very limited ventilation. If you are a non-​smoker like myself or have kids like I do it is nearly unbearable to have neighbor that smoke. The smell comes in through the vents in the bathrooms (which are obviously shared) and through the windows day and night. It’s absolutely miserable!
–Zero privacy, if I want to open my blinds to let in light I can be seen in my apartment from every window. Every bedroom is fully visible by your neighbors. Walls are paper thin. The neighbor talking downstairs in their living room sounds like they are in my daughter’s bedroom and our next door neighbor we can hear through our master bathroom.
–Maintenance issues: Constant leaks!!! AC unit (3 times), faucets (2 different ones twice) and the ceiling as soon as we moved in. As soon as we moved in we had a nasty unclean, calcium built up dishwasher. It took 2 weeks for a «new» one. Every maintenance issue has taken no less than 2 weeks to fix including the leaks!
Security:
–Parking gate is constantly open. Why even give us remotes?
–No security guard ever around unless you work late like we do and just happen to desperately need to do laundry… he will then appear on some nights to kick you out for no real reason other than the laundry room needs a curfew…
–Constant break ins of cars and storage units over parking areas. Towne Center holds no responsibility and they will gladly remind you that you signed a paper saying that.
–No security cameras
–Window and sliding glass door locks are loose and a joke. My dog can open our locked sliding glass door by leaning against it… sad.
Parking:
–There is ZERO additional parking! You get 1 space! ONE! don’t ask if you can buy a 2^nd one… you cant. The law regarding apartments in 2010 states that apartments need to provide residents with 2 bd apts 1.5 covered spaces each and 1 uncovered space each… however there is a clause that older apartments that were «grandfathered in» do not have to honor this. Towne Center does not honor this… they keep saying they are geeting more spaces… They have been saying that for nearly a year that I have been here but I’m sure longer than that.
-$ 700 to date in tow fees. Why? Because I am unfortunate enough to not work a 9 – 5 job apparently. I work night shifts and when I get home at 2, 3, or 4 in the morning I am expected to park in the church and be able to full function and hear my alarm to move my car 4 hours later. Needless to say… I physically cannot do that, get my girls to school and still work my 10 hour shifts each day! On top of that it is not safe for my to park so far away so late at night and walk back home by myself. When I mentioned this to Gina the manager I was told that «if I felt unsafe I should find another place to live.»
What is worse is that every morning the towing company tells them if residents cars are about to be towed. They don’t even care. They do nothing to contact us.
–Most recently the apartments have gone under a new construction project to attract new victims. Meanwhile, they are taking up 15 – 20 spaces of the limited parking we have. More when the construction crew leave their vehicles over night. The signs clearly state that the spaces can only be occupied for 72 hours max however they have taken these spots from us for weeks and have no intention on moving them soon!
When I brought this issue up to Gina the manager I was told word for word «The owner can do what ever they want with their property.»
We are desperate for parking and have admittedly been parking in vacant covered spots. Towne Center towed us when we did that and refused to help us get our car back. They could have contacted us but they towed us instead.
Crawly things:
–Roaches are everywhere outside.
–Spiders are inside
–Rats are in our neighbor’s storage unit!!!
–Termites are in our storage unit :(

Don’t do it!!! Don’t move here… You’ll regret it!
I have lived here 3 months and they have been 3 months from hell. Parking is horrible, there are roaches and rats all over the complex, my car has been vandalized (tires slashed and car scratched) 3 times, I’ve been towed illegally from a handicap parking once, and 2 other times for bullshit reasons. Facility is dirty and there is dog poop everywhere. Management does nothing to address any concerns. Was told I would have 2 parking spots but on the day of move in I was told it was just one. Then they trap you for the full term of lease cause if you try to cancel you’re stuck paying 2 months penalty fee that amounts to almost $ 4,000. Can’t wait to get out of here. This has truly been the worst experience I have ever had. Had to give them one star in order to post, but it would’ve been no stars in my opinion.

Do not come here~ i have been residing for about 8years now and the management has changed several times. We used to have a pretty decent management last year, but unfortunately things changed. The new management needs to do a better job. I have called several times asking for maintenance services and they just keep pushing it back. There is not enough parking meaning you have to street park even if you have a parking sticker and i have gotten my windows broken several times.

I think overall I can say I had a positive experience with the Towne Center apartments. My list of pros and cons are probably similar to many people here but I want write a review none the less. Overall I would/​could recommend this place to someone else but they need to understand the scope. THe complex benefits on its location and size compared to other complexes in the immediate area, as a result, they charge probably 200 dollars more per month then the place is worth. Current listings for a 3 bedroom are almost 2200 or more. You could rent a 2 bedroom condo with washer dryer hook up and private garage for 1700 a month. The 1700 2 bedroom at town center is like 900 sq ft, has no washer dryer, has no private garage, has no security or video monitoring your stuff in the parking lot.
Also I am trying to move into a new place, and the new landlord cannot get anyone from the town center to respond to her. Annoying since she just wants to verify when we lived there and the rent we paid. If someone from the leasing office sees this review, you should know/​remember me and help me out.
Pros
–Very attractive grounds, playgrounds, pools, grass, paint were all in very good condition the time i stayed there from May 2014 to May 2015.
–Strong sense of community, all of the children play well together amongst the various age groups, it was great for my kids to have the neighborhood feel while being in an apartment complex.
–Staff, everyone in the office is great in my opinion. I can remember Courtney and Omar and also the upper management being very flexible with our family to the end. I admitedly paid my rent late the final 4 months i lived there, usually by the 7^th or 8^th of the month, and while they did always give me a 3 day notice, I felt they understood my situation and did not make it an issue for us to live there.
–Dog Friendly,
–Proximity, the apartment complex is in a great spot in terms of parks, malls, business. I just think they use that location to overcharge on the rent.
–Bugs, I heard some folks had trouble, I never had a bug issue while we lived there, not even Ants. Probably an issue if you live very close to one of the pools, or if you have a tendency to leave dishes in the sink rather than wash and put away.
Cons
–Parking, there are not enough parking spaces for the number of units/​permits they have handed out. You have to request a special permit to park in the church next door/​across the street (outside of the security gates), and you can only park there between 600pm and 800am, any other time they will tow your car, even though the towne center has your exception request on file to park there and they could easily call you to move the car since the tow company calls to verify with towne center. I only had my car towed twice, cost me around 600 bucks and no the towne center did not help with that at all.
–Security, there is a security guard sometimes but I could not tell you positively when he is there, how long he is there or how response he is to any issue that comes up. My car was broken into while parked in my stall, our spot was in the inner parking lot not the outer rim parking spots (so you’d think its safer, more secluded) but none the less someone busted out my windows and stole headphones and a tablet from the trunk and under the seat. Video cameras? NO, Securty on the grounds? NO. Any empathy or understanding about my car? NONE. So I am out two windows, 2 headphones, a tablet, and 600 bucks from towing fees.
–Ammenities, very useful if you are available during the hours of operation. The laundry room opens at 7am and closes at 10pm. Unfortunately I leave for work by 615 every morning and don’t get home until 830. Washing clothes at the complex is a difficult task for me, and there are other companies in the area that leave laundry room open until midnight or 24/​7, if the issue was safety based then perhaps 2 or 3 security guards would help.
–Rent/​Cost of Living, I lived in a 3 bedroom 2 bathroom apartment on the 2^nd floor. the unit was priced at 1960 a month, was about 1k square feet and was a mini upgrade (some of the fixtures were newer, some laminate flooring). When our lease was up, the rent increase was to increase to 2150 and if i wanted to go month to month an additional 200 on top. So to stay one more month would have cost me almost 400 more in rent for June. For me I couldn’t reconcile spending 2200 bucks on an apartment with 1000 sq feet, no washer dryer hook up, no private balcony, carpet in the bed room, and those cheap sliding doors for the closet that break everytime you touch them. I eventually just pulled mine off and stored them under the bed. and restrictions on the items i could have on my «porch». It just didn’t feel very luxurious for the price we were paying, and i did not have any added security because the gates are broken constantly and no one can find a security guard at any point.

What a nice experience I had when touring their communtiy. I have been apartment searching for quite awhile and I was impressed from the mement I walked in the front door. The staff was very attentive to my needs, the grounds where we’ll maintained and clean. I really did like all the renovations that are taking place. They are among my top choices for apartment renting. Keep up the great customers service Towne center!

We loved this place in the very beginning. 2 bedroom/​2bath townhouse for $ 1500 definitely a good deal! Layla was the sweetest! We hesitated at first because of their dog restrictions but she called us 2 days later and said to bring our dogs in to further observe them. Our dogs are sweet and Layla convinced the manager to let us rent the place. Awesome! Then a few months later:
— Horrible Parking.
— Gates are always broken.
— There used to be a security guard walking around. We stopped seeing him. We also heard of a few break-​ins.
— Bug problems.
— Rent goes up over $ 100 when renewing contract.
Jennifer from the leasing office is a very difficult and rude person to deal with. I called three times regarding bugs and she said to buy bug spray or to wait until she can get the pest control to come which would take several days.
We eventually moved out.
Now with our deposit, not sure why we received such a small amount when everything looked good on the inspection list.

Well we have new management as of feb Playground Two pools Staff is friendly hard wood floor carpet in the rooms big closets Vending machines parks and plenty of schools around plus markets and stores are so close walking distant the maintenance is quick to respond to our needs is very understanding the environment is good for kids and noise level is good too grate storage space I love how big my living room is theres. central heating and cooling restroom is big and has a bath. New paint on the out side new parking will happen new new new I’m thinking of staying another year !!!
No complaints !!!

Just moved here and my experience has been above excellent. When you move in here you gotta talk to Courtney she is amazing and completely honest with us. The neighborhood here is great, Everyone is quiet yet will still say «hello how are you». They have had parking issues but are quick to resolve them. Haven’t had any maintenance issues. In short I am loving my new home

This review is not for the Apartment complex itself, but for the Maintenance employee Victor. Out of at least 15 to 20 bad experiences with other maintenance workers that came to do my repairs at my complex, he is the only that I found a sensible and informative about what he was actually doing. He was polite, courteous, and most of all he gave me answers instead of excuses like I had received from past maintenance workers. Town Center needs more bright spots like this guy! One of the few good employees in the maintenance department I have met. (and when I say few I mean very few). Thank you Victor! Give this man a raise!

Where do I even begin with our year here? I won’t even bother covering it all because I’d have to write a book, but here are the highlights.
Bugs! Bugs galore. As we were preparing to leave for a holiday weekend, we found a notice on our door informing us that they would be spraying for bugs over the weekend and that we needed to empty out every single cupboard in the apartment and cover our things with blankets. This was a huge inconvenience that postponed our trip by a few hours, not to mention if we had missed the notice — which was quite possible — the small pets we had in the apartment all would have died during the fumigation. The best part? We had no bugs before this. Afterward, bugs EVERYWHERE. The kitchen was completely infested. We also found a giant dead cockroach in the middle of the kitchen floor. Disgusting.
Mold! Look forward to having mildew all over your bathrooms and surrounding your windows. They told us this was our fault for not leaving the windows open enough. Our windows were open more often than not.
A flimsy illusion of safety! Hey, it’s gated, it can’t be that bad, right? But the car and pedestrian gates are regularly broken. One of the car gates was once left open for three weeks straight. Additionally, there is almost never free parking inside the complex, so get ready to park out on Del Amo where you will frequently see smashed windows.
Honorable mentions include ENDLESSLY screaming children who will shoot you with squirt guns, bedroom windows that face out onto six other bedroom windows from other apartments so you can sextuple the chances of being kept up all night by blaring televangelists, people in the office trying to get you to pay your final month of rent twice, and paint that peels off in giant strips if you so much as breathe on it.
The moral: don’t. Just don’t.

WOrst Experience ever moving into these apartment building… *** DO NOT MOVE IN ***
1^st problem is the BUGG PROBLEM i havr messaged (Emailed) them about the situation and they take there sweat time to come out…
2^nd problem their gate is always opend and broken i have a 24k dollar bike and sits in my car port near the gate witch gets me worried leaving it parked at home shouldnt feel that way…
3^rd problem they take days to reply and when i call back CARLOS the employee who signed us in dont work there anymore he was the kne always helping me out now the other employees arr clueless about my problem…
4^th problem NO SECURITY they say theres always a security guard on the complex but i have never seen him or meet him…
AND LAST BUT NOT LEAST MY CAR GETS TOWED FROM ACROSS THE STREET WERE THEY SPECIFACILY TELL ME WERE TO PARK WTF!!!
I come home and theres a car parked in my port not belonging to me soo i call the office at 1030pm and no answer phone lines are down soo i park at church and wake up my car is gone i call sat ⁰⁸⁄₂₃ to report to office my issue and all they say is WERE NOT RESPONCIBLE thats Bul sh ii t… I have copies of emails that i would always message CARLOS for rental agrrement and never got all my neighboors complaint of premises save ur self the time and look else were SOO MANY REVIEWS HERE that i ignored and still moved in i should of new better…
SHAME ON ME I hope management takes the time to resolve this matter all I want is my towing yard fees paid back in full $ 294.00

My response to the «managers» response to my initial review
Hi Camy. First I had nothing to do with that situation. And the Sheriff’s department blew it way out of proportion and busted into our door with no warrant and no cause. They already had they guy they needed and proceed to still break into my room with no warning they did not announce themselves. The repeatedly threatened me while I was handcuffed and sitting on the ground. They also physically abused my roommate and almost killed him by chocking him out while he was handcuffed and had no way of defending himself and then tried to put the fact that they beat him up on us. Myself and my brother had nothing to do with what happened and in retrospect the situation was blown way out of proportion.
Nothing even came of it. except some minor damage that was paid for and a sincere apology from the person who caused it. I can personally tell you I have known this guy since he was a freshman in high school and he has never done anything like that in his life. But I am sure you have never made a mistake so you may not know what it feels like to be embarrassed by a poor decision.
I do appreciate you and the management company allowing us to stay. But it does not change the fact that when I was first there the repairs that needed to be done were not done correctly the first time and caused me time and stress to have to repeatedly deal with. Or that fact that there are many people in the complex living there with unscrupulous morals at least 2 times with me and 3 times with my roommate we have had items stolen out of the driers.
There have been a few times when I have put in work orders to have been ignored and I have to be the one to continually follow up on it. Which leads me to believe either the staff does not care and pay attention or the overall perspective of the community is we get to it when we get to it and it is the problem of the people living there not the staff.
Sometimes it is the little things that matter like when the roofing started it would have been nice to have received a notice that it was going to go on and an estimated completion date. But we never got that. Woke up one morning very sick mind you to heavy pounding and loud noise. Had I know I could have made arrangements to be elsewhere where I could have gotten much needed rest.
When things break or go wrong I understand you need to get the best price but some major issues you can’t go cheap on. Like during the holidays when the water line went out. I could tell right from the get go that the first set of guys out there had no real clue how to go about fixing the serious situation in a fast and efficient manner. Water main are not close to the surface and for them to spend one whole day just to dig a hole with a shovel is absurd. They milked the hours for what they could. And they left at night, leaving lots of people in a very bad situation. Maybe the property saved some money by not having them work 24 hours to get it taken care of but that was not the right call. The property should have paid whatever it took to fix that serious situation. They did give us on the 3^rd or 4^th day an empty apartment to use the toilet in but the one we were allowed to go to we could not shower and the toilets frankly were so nasty and dirty I had to clean it before it could be used. And the 3 day credit was nice but it took a lot longer than 3 days to really get the situation fixed it was just before xmas to almost new years before it was all really taken care of. Water is a vital source of life and to not be able to shower and have to drive to the grocery store just to use the toilet was extremely inconvenient and not to mention it did not feel good personally. My family lives way down south near san Diego and I had to drive almost 2 hours just to shower. So I only got 1 in 4 – 5 days. that was just my personal experience.
I am 32 years old and had lived in a few complexes and I am a successful sales rep making good money and I know the difference between bad, good and great customer service. I would not classify towne center as bad but not quite good and there is a long way to go to be great. People can tell when a smile is not sincere and most do not like to be patronized.
Also why thank me in your comment if you are just going to hold something over my head? I always contact the office directly when there is an issue and needs to be addressed. I am always polite with the staff as well. I never yell I never curse I never accuse and I always respect them. I would like to think I could expect the same courtesy in return and not just sympathy but action and follow through.

I lived at towne center for a year and couldnt be happier that we are no longer living there. First off, parking there is horrible. They give you 2 permits to park but only 1 assigned parking and the other is first come first serve. By the time you get home at around 7 or 8, goodluck to you because most likely you will find no parking anywhere inside. it is a gated community but most of the time, the gate is broken so anyone can just easily go in. There were already 2 instances of cars being broken into. Although I do commend that some of the maintenance or house keeping people were very nice. Anyway, my main concern about this place is when we got our Security Deposit refund. We were expecting to get atleast some of our security deposit because we left the unit very well kept. We made sure it was clean and not damaged at all. considering that we were barely even home and that my inlaws always made sure that our apartment was kept organized and clean. So, we got this letter of Notice of Additional Amount Due. They stated that the tub and kitchen counter top was very damaged and that they had just done the reglazing right before we moved in. So for this, they were gonna charge us $ 300 for the reglazing. I am so disappointed with this comment and conclusion regarding the inspection. Also, they said that they need to charge for full complete paint. Mind you, I have a one year old and senior citizens that lived with me. Now, how can we leave the unit very damaged?
I called the manager several times to discuss regarding the above issue and had a difficult time reaching her. I was always being redirected to another person. And finally when i told them i am very upset, the manager stated that its because she had been off the past 2 days. So she will call me back because they need to do a second inspection of the unit. Why do another inspection when your signature is on the statement that the comments were stated by you (the manager). She said it was because they have a contracted inspector who is the one recommending of the findings and reporting to them. I dont believe this. It is your signature on a legal document, so you need to make sure that those are real findings from the unit before you start making charges and comments. I am very upset and totally disappointed with this place. I do not recommend this place to anyone. I am still waiting for their response at this point and have a deadline to pay the amount due regarding the issue.

We have moved in a few months and so far we are not satisfied with the service. We had issues with our kitchen sink leaking twice in a month and it was hard to get somebody to fix it right away. I understand it was on a weekend and maybe they only put one maintenance person on duty but it was kinda urgent matter and the guy didn’t get to us til in the afternoon (after 5 hours waiting and 3 phone calls later). The customer service is poor in following up on issues. A few weeks after moving in, the garage gate has been left open for more than a month. First they said that they ran out of remote for new tenants. Then after that, they had to fix it. It would be nice to let us know what was going on and just to update us. The same time it was left open, our tires got slashed and we don’t know who could’ve done it because the gate was OPEN for EVERYBODY! When we went to the office to complain, we were told by the guy by the door to call police. Wow!
Then last week, I had called for «pest control» because we saw termite infestation on the patio fence. Nobody even bothered to call as to what was the progress. I had to go to the office to find out that they only did an inspection. I am still waiting to hear from them what would be the next step.
Too bad we have to wait til the lease is over. I would not recommend this place. Although it looks like they are trying to make the place look better but, like one of the reviews here, they do a mickey mouse job on repairing.
The customer service sucks. They are poor with calling back/​following up and it is irritating that when you call them, they ask you a lot of questions as to what type of apartment (1,2 bedroom, 1 or 2 bath?), location (2^nd floor or ground floor unit) you are in. Don’t they have that in file? These kind of information is something they should’ve known and not supposed to be asking when calling them for issues. Sometimes, I feel like it’s a waste of my time calling them.
Every time I walk to the parking, I would smell like someone smoking pot in certain areas/​units. And those signs that say NO bike riding, skateboarding, etc. is a joke because no one seems to care about that sign. I can hear kids skateboarding on the hallway. And one afternoon, I almost got run over by a girl on a scooter while I was making my way to the barbecue area.
Maybe I am just ranting but I was not expecting these stuff was gonna happen when we moved in. And my pet getting fleas the first day we moved was something that really upset me.

Awful place to rent! I cant wait till my lease is up! Theres nats, fleas, and huge roaches outside that will venture into your complex. It’s disgusting! I feel like in living in the projects! Not to mention there is never ever any parking so be prepared to walk or pay the parking tickets. Even though they promise you two spots when you move in. Somethings always broken in my rental and I mean always!!! They make it as inconvenient as possible to get it fixed and due the cheapest most micky mouse job on it!!!

Being a resident here currently I am just now reading all the reviews. I have to admit that the place is not as bad as a lot of the comments say below. The staff are very nice and helpful for the most part. They hold weekly events and really are trying to make it a good community. There are a lot of kids but I have never experienced any problems or it being «ghetto» as was quoted. And personally if people think this is ghetto they have never driven down the streets of LA. The units are nice at first glance but I have had a few maintenance issues. They were completed right away but I did feel there was more then should have been. But at least they were fixed.
Now the one thing I will agree with is lately I have been seeing water bugs (basically a large cockroach) They come in one at a time not in bunches and they started when the heat starts. But they do offer to spray your unit. But yes it is only offered once a week so you must wait if you happen to notice in the middle of the week. But I feel that it is not infested as some make it seem. At least not where I am at. I make sure to keep my home clean and really have no problems.
The other thing is parking does suck. with 2 cars it is nearly impossible to find parking after work. But they have now allowed us to park at the church across the street. It is a little bit of a walk for at night but like I said the neighborhood is not bad so I do not mind. I am overall pretty happy here and although of course I do not plan to live here forever the past year has been good and I will be staying another year without question. The location is GREAT being close to so many shopping centers and cities. There are far more positives then negatives in my opinion.

Where to begin? We lived at Town Center Apartments much longer than I care to admit (since the early 90’s). Initially, it was a great place to live. The grounds were well kept and the units were well maintained. Over the years and after each management change, the place went downhill.
One of the biggest issues was the maintenance of the units. Issues weren’t typically addressed in a timely manner and sometimes forgotten altogether. When they were finally addressed, they were shoddy «Mickey Mouse» fixes and usually needed to be repaired again. I’m not sure if that was a result of their maintenance staff or because the owners were too cheap to provide the necessary tool to complete the tasks, properly (I had heard this was the issue from the maintenance staff.) In the later days of my residency, Camy addressed our issues with a greater sense of urgency but prior to her, we had issues with mold and even plant life growing (weeds and mushrooms) growing out of our carpeting due to a major water leak from the upstairs unit. The negligence of the management staff got so bad that we had to involve the health department to get our mold issues addressed (this was in one of the Townhome units on the east end of the complex).
Another issue were the amount ghetto residents. I’d make the trek to check my mail a few nights a week and was forced to tolerate the smell of marijuana as I walked through the complex. Groups of thuggish people were allowed to congregate in the parking lots and on the grounds. The security people were never effective in sending them along their way. Overall, I didn’t feel safe walking alone at night.
There were many laundry facilities but there were always issues with the upkeep of the machines. The grounds were well kept but that’s where it stopped. Parking was a joke until Camy forced tennants to utilize their assigned parking spots. I tip my hat to her on that one. The pool areas were horrid. Thanks to the high class residents of Town Center Aparments, you’d find the few (literally) chairs available at the bottom of the pool. Also, what WAS available for use was in extremely poor condition. Again, I feel it was more of the owners being cheap and providing management with limited resources.
Large cockroaches roamed freely outside. I know this is because of the landscaping and mostly out of their control but they always made their way INSIDE the units. Management only offered pest control once a week so if you found yourself innundated (and the townhomes were) you had to wait several days before getting service.
My unit also had an electrical issue in the breaker box. The lights started to pulse bright then dim and I opened the box and the breaker switches arced. I called the after hours maintenance (this was after midnight) and it took them over 2 hours to respond. Having children in my apartment, I wound up calling the fire dept. as a result of the maintenance staff’s untimely response. After a quick inspection, they advised we request an electrician be sent out to inspect the breaker box because it was a potential fire hazard. I called the office the next day and instead od sending out someone qualified, they sent out one of their Mickey Mouse maintenance personnel who informed me (after a half ass inspection) that he couldn’t do anything about the issue because the problem wasn’t occuring when he was there and was perfectly happy with that. REALLY??? I had to call the office AGAIN and explain to the staffer that I didn’t feel safe and they needed to do something. She sent the same maintenance man out with a replacement breaker. When he pulled it out to switch it, he found that the back of it was charred! Thank God I pushed on for a replacement.
There are so many other incidents I could list but I think my point has been made. If you don’t mind living in a poorly kept apartment in a ghetto atmosphere that stinks of weed, then this is your place! In all fairness, I will say that I moved out over a year ago but in driving by, it doesn’t look like things have changed much. Still see the same ghetto crowd hanging out and now they’ve added a circus-​colored motiff to the complex. If you want a respectable place to live and raise a family then run like hell, the other way!