RPM Motor Sports

I’ve never purchased a vehicle from them. And the reason I say that is because with many powersports stores you get treated better if you are a big spending customer. That being said, I have always had great service from them. For instance, yesterday my skidoo was throwing a code. Today I had someone coming to buy it. I brought it in without an appointment and Dave hooked it up to the scanner. He found a sensor wire was bad and told me if I could leave it with them he would personally make sure it got taken care of. He even said he would stay late if needed. Within 3 hours of dropping it off they called me to let me know it was taken care of. On top of all that it was covered under warranty, which doesn’t have much to do with them but it sure made my overall experience even better! Again, this is not a sled that I purchased from them. And this type of service has been commonplace with them. So to Dave and RPM I’d like to say thanks!

These guys have kept my high-​mileage scooter in great shape. I’ve always had great customer service, no complaints!

Avoid this place! They have wrecked my cbr, not once but now twice when being worked on. This place is a reason not to own a Honda or Suzuki.

After much research on enduro bikes, I bought a street legal Honda 250 4 stroke enduro here. It seems to fit my needs just fine. I wish is only weighed 200 pounds and had a manual kick starter to supplement the electric starter, but oh well. The world is changing. Working on lightening it up with after market parts. Showroom was clean and people were friendly. The shop was not super busy at the time of my visit. Sales person (Donny) was knowledgeable and did not pressure me towards any particular brand. Also worked with parts guys (Heather and Jason) who were very professional and helped me with a new helmet and a suspension link accessory. I did read some negative reviews, but honestly these guys are just fine. Perhaps they are short on sales staff when they are super busy. I don’t know about the service department, but I will update with another review when I have more experience. G — retired amateur and pro MX racer and now just having fun restoring 2 stroke old dirt bikes and trail riding. Love the smell of pre-​mix in the morning.

Two stars for the parts counter, three stars for service, one star for the sales team. Averages to 2 stars. minus a bit for lousy access.
I can’t believe they are still in business. There are a lot of motorspors options within a half mile, and after finding the others I haven’t been back to RPM. Sometimes if I’m looking for a Honda specific part I’ll drop in, and my favorite pair of bike gloves came from them, but when I was looking for a new bike I couldn’t get the salesmen to acknowledge me… and there was three of them BSing in the corner. So I bought on craigslist.
As much as I hate driving over to Broadway, I’ll go to performance from now on.

Bad bad bad!
I went to this shop a couple weeks ago to take a look at the Can Am. A 20K+ machine I might add.
After walking around for nearly 20 minutes with no contact made, I stepped outside to gather myself. Bad service pisses my off so I thought a breather was smart.
I walked back in, waited 15 more minutes. Finally a service tech, not a salesman, approached. I began to ask questions about the machine, stuff I already knew but was trying to get him to engage. He had little to no personality and very little knowledge of the machine. After the third question, that he had no clue about, he handed me a brochure and said here you go. I was amazed.
Little did this guy know but I had about 20k in my pocket and was ready to purchase the machine on spot. Just wanted someone to sell me on the idea. It is 20k after all. No small change in my book.
I then asked if I could test ride the bike. He looked at me and smirked and then said, «NO».
I asked him if people generally buy these bikes without test riding first. He said, «well I guess».
I assumed he was not so good at sales for one or more of a few reasons. 1, he is a service tech. 2. He assumed my tattooed drenched arms couldn’t afford it. 3. Maybe he felt like I knew more about the machine then him.
I then sat there on the machine as he walked away and waited for about 15 more minutes to see if a sales person would make contact. NOPE! SAD!
I then stepped back outside and called around to a few other dealerships, asked if I could test ride one of theirs. They of course said yes.
So I walked back into the shop and found someone, not sure their job title. I asked why I was not allowed to test ride the machine. He said, «after you do the paper work and credit check you can ride it». I said, «what if I have 20k in my pocket and don’t need to finance the bike»? He said, «you still have to do the paper work». I looked at him with amazement. I then pulled out my key to my custom chopper, sitting outside, and my drivers license, with MC endorsement, and said, «here is my paperwork bro, now do you want to sell the damn bike or not»? He said, «nope, need you to do the credit check and paper work first and then schedule a test ride.»
I turned around and walked outside, sat on my chopper, called my girlfriend and told her the story.
We both laughed about it after she calmed me down.
Guess what, NO SALE FOR YOU GUYS!
Oh btw, girlfriend went in the next day to see if she could test ride without credit check and paperwork, they said she could, just needed to book a time during the week not on the weekend. Either way stupid in my opinion.

I wish Unilocal had something in between «meh» and «A-​OK,» because I’ve had two noteworthy experiences with RPM – one good, one bad. Since I prefer to look on the dark side whenever possible, I gave them two stars. Here’s the story. When I dropped my bike in a low-​speed crash, I took it there to have it fixed, parts replaced, etc. They handled the insurance claim and kept me updated on their progress (what was backordered, etc.). Their estimate and final bill was detailed, and it made clear everything they’d done. They did a nice job putting it all back together, and best of all, I actually got money back after they applied the insurance payment! This was a good experience.
Now for the bad experience. Went there needing a new battery. The kid behind the counter said they had a Bikemaster for $ 65 and another one (can’t recall the brand name) for about $ 100. I said I’d take the Bikemaster. Kid goes into the back to get it, and eventually brings out a filled battery … a Yuasa. I pointed that out and said I didn’t want it because I’d had bad luck with Yuasas in the past. Kid calls for manager. Manager comes and somehow determines that it’s «the right battery.» Even though I was told I was getting a Bikemaster. (But of course they don’t want it back, they just filled it up.) So THEN, the kid rings it up. It’s about $ 5 more than the Bikemaster price he quoted. I pointed this out. Instead of just crediting me the difference, the manager said they had to void the sale and ring it up all over again. Bottom line is that I spent more time than was necessary to pay for a different battery than the one I wanted. Having worked in retail, I know the customer isn’t always right, but I also know that it’s bad business to inconvenience a customer in order not to inconvenience yourself. Maybe next time I’ll go somewhere else for parts.

My motorcycle battery celebrated its 5^th birthday in October so I decided it was time to get a new one.
Having never been to a motorcycle shop in Denver, I got on Unilocal to check out what we have. Bam, RPM motor sports! Not that I knew anything about this place, it was just the closest to my house and that is always a plus.
Wow…this place is huge! I’ve never seen a showroom floor this big before. Suzuki motorcycles, ATV’s for any activity you can think of as well as riding gear, parts for your bike and a service area. This place has it all.
Quick service at the parts counter and they had three different batteries that will work for my bike including batteries that you have to pour in the acid and charge or the ones that come activated already out of the box.
I’ll be back here to get some new riding boots and get my motorcycle serviced. Hopefully can update this review soon with the 5^th star once I see how good the maintenance service is in this place.