Richard L Smith, DDS

Dr. Smith has been nothing but kind, patient, honest, and most of all very caring to all of my needs. He has been so understanding due to suffering from fibromyalgia as everything is so very sensitive and no drugs can really is the pain but he takes his time works with me and we get the work I need done and a very decent amount of time. He is an amazing man kind soul and I highly recommend him and his staff as they have done nothing but work very hard to accommodate all my needs. Keep up the good work Golden Hill!!!

I had my first visit with Richard Smith and he seemed like a genuine good guy. I had x-​rays taken, new patient intake stuff and discussion regarding a filling, root canal and crown. I have not been quoted a price yet as I am awaiting a call back for another appointment time to complete the work.

Avoid this dentist! He lies and is deceptive.
Smith said that he would order a porcelain veneer for my son’s broken front tooth. After taking taking impressions and waiting for three weeks, Smith said that he forgot to order the porcelain veneer and planned to to make a resin veneer in his office.
I refuse this substitution asked him to please order the porcelain veneer from the dental lab, we would willingly wait for it to arrive.
Smith then said that he would repair the two cavities that he had noticed n my son’s mouth.
About 45 minutes later, Smith said that he made the resin veneer to prove to me that it was a good as porcelain veneers and that he had already been received the approval from our insurance.
There was no way that he misunderstood my clear demand for the dental lab porcelain veneer!
STAY AWAY!

I have been going to Dr. Smith for a few years now. I have had nothing but great experiences each and every visit! He and his staff are friendly and up front with each and every procedure I have had done. They take the time to explain what they will be doing and why it is needed. Dr Smith is great and I would recommend him to anyone looking for a dentist!

I went there for a intro check up and a cleaning… and I will never go back!
— cleaning and X-​rays took 2.5 hours!
— they claimed I needed 10k in dental work but were unable to clearly explain why, even after another hour meeting!
— they refused to provide (claimed they lost/couldn’t send) my x-​rays to another dentist when I asked for them for a 2^nd opinion (due to high cost… out of the blue from former dentist)
This office is extremely incompetent, or sketchy, or both!
Steer clear

The work performed was in line with most other dentists I have been to, however I was not impressed after being charged double what was originally quoted for some fillings (a $ 250 difference). When I went to challenge the bill I was told that it was «poor planning» and I should have reviewed my insurance details before I signed any documents. This was not an isolated incident either. I was charged for a fluoride treatment at a previous visit that I did not know was additional. They removed that charge, but only after I complained.
As noted from others who have been to Dr. Smith’s office. Be careful to review your bill and always check that they are not putting a different bill in front of you to sign. The office manager blamed all the issues on a previous employee, but this was not just one person doing all of this.

Quality work but really expensive If no insurance.