Midas

I had a terrible experience with this store. An OIL CHANGE took 1.5 hours. Then they wanted to give me a free brake inspection, which I really appreciate! After inspection, which took another hour, it was decided that I needed two new brake pads, calipers and something else, which would take another 1.5 hours. I didn’t have the time yesterday, so I scheduled an appointment for today. Rick told me he would get the parts there yesterday so that my wait today wouldn’t be too long. Well, Rick lied. I got here this morning at 9:40 am for my 10 am appt. it is now 1 pm and I am STILL WAITING for a part to get here that Rick «was going to get yesterday». This is absolutely ridiculous, I have never had such terribly long service. Rick and the crew are nice and friendly but by no means are they quick. I’m in from out of state and really baffled by the length both of these processes has been. I do not recommend this Midas for any service.

I brought my car here when it overheated. Turns out, oil leaked into my coolant and I needed a ton of work done. They took care of the company who handles my extended warranty. Communication from Rich and Rick was awesome on the status of my car! I had to have a new transmission and radiator installed which was covered by my warranty. They had my Xterra for about 2 weeks. They did a fantastic job fixing my vehicle and handled my questions patiently. Highly recommend these guys!!!

I have never had anything but a great experience with these guys. I have always gotten day-​of service so I’m only ever without a car for one day. They always take the time to go on a drive with me so I can show them what’s wrong. Then they provide a shuttle so I can get to and from work. They don’t talk down to me but they also make sure I understand what they found with my car. I highly recommend them. My car is a 2001 VW Beetle and they are perfectly comfortable and competent working on it.

Not sure if any of the service I paid for was performed. Had to replace a thermostat, myself, that they installed. meh

Stay away from these guys.
I started going there in 2011 and they did some service and sold me some fairly expensive tires. I quit going after they started pushing expensive «repairs» I didn’t need. (I verified with another, long-​time trusted mechanic that the «repairs» they were promoting were unnecessary.)
After about 25,000 miles, one of the tires they’d sold me proved defective, so I returned. After giving me a song and dance about aspects of the tires that, in fact, were not discoverable by a visual inspection, they admitted I’d qualify for warranty coverage and that they’d get back to me. They never did. I bought new tires elsewhere.
Sleaze factor is high, in my opinion.

I’m so used to not being explain in details
What it is wrong with my truck.
Brook, Mike, John, all of the staff made sure I understood what my truck needed. I’m a girl and most times I have no idea what code language mechanics are saying.
I am happy this Midas speak my language, I feel like a pro! I understood exactly what my truck needed, and learned more about my truck.
I don’t think this store needs reviews for more clientele, they are busy all the time, because they are good. Thank you, I drive safe and happy now.

No reviews since 2010 means it’s time for an update.
I called ahead to see if they had any openings on a Saturday and I was told to come right down. Pete was extremely friendly when I arrived and made me feel comfortable. He asked about the mileage on my car in order to pick the right oil change package and didn’t attempt to guilt me into a more expensive package.
I got my car back quickly without any attempts to push additional services on me.
All in all, I was extremely happy with the service. I guess I would give it 4 stars instead of 5 because the waiting room looks exactly the same as it did nearly a decade ago when I was in. Instead of waiting there, I headed to the Diamond Nails down the street for a pedi (I’d hugely recommend it!).

The first time I went to this Midas was for brakes and they did a good job, even though I thought it was a little expensive, That is not the issue I had. When i needed brakes the next time, I decided to go back as the service was good and they are close by. I dropped of my car first thing on a Saturday morning and I noticed that around 2 o’clock that I had not heard from them. I gave them a call to get an update and they said that my tires had just gotten there and that they should be done in about 45 minutes or so. What? I told them my car was in there for brakes and they said «Yes but we noticed your tire tread was getting low so we ordered you 4 new tires.» Huh… they were going to put 4 tires on my car, for over $ 800, with out my consent. Needless to say I told them put my tires back on and I would be right there. I went in, paid for my brakes and have never been back.