Men’s Wearhouse

HIGHLY recommend this location if you need to buy or rent a suit! GREAT experience here! Our consultant was a female that I unfortunately cannot remember her name but she had blonde hair and was TERRIFIC! She was so much fun and made the experience fantastic! I honestly wish I would have had her when we picked out bridesmaids dresses! She offered us so many different combos and options until we found the perfect match. She never rushed us like I felt at David’s Bridal even when they got slammed while we were there when all the prom kids came in. If you can ask for her, do it! 5 stars over and over again!
Update — Her name is Mackenzie!

I drove down to buy my first suit and it was infinitely easier than I thought thanks to the awesome workers here! I’m one of those who takes way too long to be sure of what I want and everyone was extraordinarily patient while I tried on jacket after jacket. Getting fitted was very fast and painless and I was helpfully asked if I wanted shoes/​accessories but not pressured.
Best of all, I wasn’t able to come down from the mountains to pick my suit up, but a friend was picking up a suit at the Littleton location. I spoke to Mackenzie (sp?) on the phone and she drove my suit to Littleton after her shift so my friend could pick it up for me. That is going above and beyond. Despite me being difficult, thanks to the great service at this shop buying my first suit couldn’t have been easier. Thanks for the help!

Service was fast, on point, and polite. I dealt with the blonde female and she was extraordinary. Made getting fitted for my friends wedding totally painless and also helped me pick out some jeans that I love. I should’ve gotten her name; they’re lucky to have her there.

We came into this Men’s Wearhouse to pick up my tux for my friend’s wedding. There was already another wedding party there so the line was about 6 people deep. The lady working there (McKinzy) was on top of her game. She was able to sort out the fitting in waves and remained very optimistic and energetic even in the thick of it. My pants weren’t long enough and my jacket was too big and she was able to get the in house tailor to make the adjustments within 5 minutes. I’ve never had such exceptional service from a mens wearhouse before, even for my own wedding. It’s too bad I’m from out of town, because this would have been my go to store solely because of the service provided by McKinzy.

Men’s Wearhouse really came through! My father in law passed away on Saturday, and we had one day to buy suits for my husband and son who cannot wear off the rack. On a Sunday the manager took time and energy and juggled a backlog of tailoring. The suits were on sale and looked great. This was huge for us during an extremely stressful time. They have our business and recommendation.

AWFUL. We ordered a shirt for a wedding in April, were never notified that it had come in, and then they sold it. Resulting in The groom having to change the entire groomsmens shirts. Then we (stupidly) set up a tuxedo rental for our wedding with them. WE called THEM to check that everyone had been fitted about 6 weeks before the wedding at which point they informed us that they weren’t actually going to be carrying the tuxedo we picked until a month after our wedding. We ended up having to change everything we wanted for our wedding to simple black tuxedos because that was all they had available. They knew almost 2 months before that that they wouldn’t have the tux but no one bothered to call us. The manager Isaac was about as useful as a rusty wheel, but great news he moved to a different store, so avoid that one too! Awful. They ruined the entire look we were going for for our wedding and made absolutely no concessions for us for their mistake. ⁰⁄₁₀ for customer service.

This store has HORRIBLE customer service. We picked out tuxedos for our wedding and were not informed until 1 month prior to the event that they didn’t actually get the seasonal tuxedo in and we needed to pick something different. We ended up having to buy a tuxedo for the groom, which they «altered» sleeves were too short, and the jacket was 2 sizes too big and we ended up having to take the tux to a same day tailor to fix it the week of our wedding. Total joke. The manager has no authority and no organization. Every time we went in we waited 10+ minutes to even get someone to notice we were there, but majority of the time whoever did acknowledge us was «unable» to help with the specific request. AWFUL. Unless you want to have to buy tuxedos for your groom last minute and be stressed out about groomsmen not having clothes I wouldn’t even dream of going here.

These guys were quick and made this process painless. They were very busy but it really only took me 10 minutes from start to finish.

Helpful and knowledgeable staff. Made it easy to pick out tuxes for our groomsmen and find the right suit for my fiancé.

First off Joshua Garrett-​Duquette (the manager) is great! I just got a new job that is in sales so I went here to get 1 or 2 pairs of slacks and ended up leaving with an entire professional wardrobe… Joshua was super knowledge and helpful. He was able to help me select a wardrobe where many pieces were interchangeable to create different looks (and get away with owning less since I didn’t own may business dress clothes prior to this). They were able to do all tailoring in house. For the service I receive the price was definitely fair!

Always been very nice to work with. My husband has always been happy with his selections, so we decided that we would rent the tuxes therefor our wedding back in August. We ended up picking one of the more expensive options, but our men looked very sharp! Father-​in-​law received the wrong sized pants, but they were able to get us corrected ones no problem. Very nice staff!

We registered at MW for my wedding for rentals. The initial setup went fine but then when my groomsmen all went to get fitted and pay for their rentals they were all given different prices and they has to contact me to try and get it resolved. When I went to go pick up my tux today we brought this to their attention and they were just coming up with excuses and said the pricing was inconsistent because each person needed to enroll in some program which we were never told about initially. Plus to top it off the tux manager was not apologetic and didn’t seem to care.
After all this they also forgot one of my groomsmen’s ties so they had to run it up to us shortly before the wedding started.

Admittedly, I went here looking only for a white bow tie. Already having the tux and a closet of suits, I simply needed one small piece for my look-​good dressy clothes.
I was greeted by whom I assume was the manager upon entering. He quickly walked me to the back to explore the bow ties. Alas, no white options were available. Standard black and every other pattern/​color was there, waiting to be spun on that nifty little bow tie spinning rack.
They offered to order one for me, but seeing as I needed to be certain I have it by next Thursday, and that their shipment could arrive anywhere between next Tuesday and Thursday, that simply wouldn’t do.
So they got on the computer, found the bow tie at another store, called that store up, and had them put it on hold. 1 hour later, I was/​am the proud new owner of a white bow tie (though that store is now out of them as well).
Pretty decent customer service in my opinion.

This is one of three Men’s Wearhouse locations we visited throughout our search and preparation for our wedding. If you don’t want to read this whole review, here’s a quick summary: Terrible customer service at this location. I highly suggest driving down the road to the Littleton location. This location is the worst Men’s Wearhouse I’ve seen by far.
We originally got our ideas at the Aurora location, but this location was just more convenient. This last weekend as we were shopping for shirts, ties, & pocket silks, we stopped in here on Saturday. We got a number of great ideas, but wanted to at least look at one more location we’d heard about. The lady who was working with us, Kristina said she would put the ties and a couple shirts aside for us. I should say, she was helpful. If for some reason you go here, make 100% sure you talk to her. She is their only saving grace. We returned on Sunday to make some purchases, but she wasn’t in on Sunday.
Because we have spent so much time looking around, we knew EXACTLY which ties and shirts we wanted. We asked the guys at the front desk if they could find the stuff she saved. First, they looked for it. Then, when they couldn’t find it, they said it was their company policy to not «hold» stuff. I was wondering why they even looked if they didn’t «hold» stuff in the first place. We were kind of put off by them not saving our selections, but it was no big deal really. We knew that we could take 5 minutes and find the ties. Again, we’ve looked so much that we knew right where they’d be. Unfortunately, between Saturday afternoon and Sunday, the ties disappeared and were no where to be found. I’d bet $ 100 the ties were somewhere in the back or stashed somewhere. So, we were back to square one. Rather than help us from the start, even after asking for help, we got none.
I don’t mind if a store is busy and we can’t get help, but there was only one other couple looking for help. They weren’t getting any help either and we shared a look with them of, «Sheesh!» They walked out eventually, and we did too. The employees were either screwing around at the front desk despite us asking for help, or watching the Olympics on TV near the back (NE corner).
One young employee who wears a bowtie and suspenders (and is so proud of it he has to show you) was so rude and unhelpful he gets the «dishonorable mention.» If a manager or anyone reads this, no, bowties are not «fresh» and I do not look like a bowtie-​guy. What a twit…
Again, drive down the road to the Littleton location. It is the complete opposite of this location in terms of customer service and helpful employees. This location is wretched.