Firestone Tire & Service Centers

HORRIBLE SERVICE! They’re over priced, lazy, and try to sell you service that you don’t need. Not to mention months after getting our car fixed from Firestone we opened up the hood and noticed they left a huge wrench inside the engine… These people suck!

As always, great service from the guys.

Very friendly and very helpful. They completed an alignment, oil change, and replaced my tires. I was very satisfied with everything except the time it took to get the work finished. They were pretty busy and estimated a two hour wait, but that turned into 3.5 hours. Next time I will drop the car off and come back for it. The prices were reasonable and my car is driving great!

Got what should be a great new Interstate car battery… but I wish I would have installed it myself. The price was reasonable for a battery.
Two stars is for the fast food caliber battery install. 5 year old vehicle and first replacement. Had to take everything apart and clean /​vacuum under the next day. $ 20 I’d not spend (or wait for) again.
They sold the same tires that we recently picked up at Costco, which I think are good and American made.
Their waiting area was clean and had water. They are close to starbucks and a few other places where one could wander.

Terrible service. Slow and lazy staff. I bought a car in to get 2 tires replaced. It was a slow Sunday. Every tires shop was closed except for them. Dropped the car off at like 130pm. Came back at 415 and it was still sitting in the parking lot. There was only 2 cars before us. They didn’t even start working on our car until we went in there to ask about it. There were dudes just standing around chatting and we were on a time crunch too and they weren’t even trying to hurry. Terrible service. Slow. And kinda expensive! 2 tires with service charge came out to like $ 350! Don’t go here!

I bring multiple cars into this place because it’s close to work. When I brought in one of my car to get all 4 tires changed and did an alignment. The first time my car was still not driving straight. So I brought it back and told them what’s happening. They recheck and made some small adjustments. Drove off and tested on the freeway. Still slightly pulls to the left. I ignored it because it’s not really noticeable and I don’t have the time to keep bringing it back it! So it kept getting worse so I had no choice but to bring it back, AGAIN. Spoke with a supervisor on duty and said just tells me NO not going to do it. «ANY LITTLE POTHOLE OR BUMP CAN JUST KNOCK IT RIGHT OFF.» I tell her that it was never straight in the first place. Tells me to come back tomorrow when the manager is in. Next day when I got there, the manager pulls out the alignment reports done on my car. He told me that the 2 times my car was in there left with a good alignment, it is not our fault. Tells me that I can’t keep going in there and getting it redone unless I buy the lifetime alignment for $ 164.99. Blames me for not getting it when suggested. I’m just trying to get what I paid for. Just a good alignment.

Not a bad place, decent cost, average on time to complete. Unimpressed with the employees – was told on a Friday that they were ordering the parts needed for my vehicle and that I should just come in anytime during the following week to replace the seals. I showed up Tuesday afternoon and the very employee who told me on Friday to return had absolutely no idea what I was talking about, and told me that I should call back another morning so someone could «go get the parts» and set up another appointment at that time. Really not cool.

I bring my car in here on a regular basis, because, 1. they are close to my home, and 2. they know my car and take care of me. It’s like they have a personal relationship with my vehicle. They have gone out of their way to make sure my car is in good running condition. Thank you, Brian!

I generally get good service unless the place is busy, which it usually is. Got tires, oil change and alignment for a reasonable price and was in and out in about 90 minutes.