Dartmouth Woods Apartments

We moved here a couple days ago from southern California. So far my experience has been amazing. We got in contact with Dartmouth Woods back when we were starting to plan our move months ago. We had some unusual requests and changed things around a couple times. Dustin helped us over the span of months and was always quick to respond, clear, and helpful.
The actual apartment is more than I could’ve hoped for. Granted we lucked out on our location but with the bear creek trail so close you can enjoy the scenery in minutes. We have a one bedroom and for the two of us and a 80lb golden, its roomy. The apartment is large, open, and clean. I can’t wait until spring and fall. The view and surrounding area will be so nice
Love the Jaccuz, walk in closet, fireplace, and in unit W/​D (full size).
Of course the parking after 4pm is crowded but that comes with the apartment life, however they have reserved parking and garages. You can get from one side of the complex to the other in minutes so even if you park far, it isn’t terrible. And yes you can occasionally hear your neighbor vacuuming but this is the quietest apartment I’ve lived in.
So far I’m impressed by the whole experience.
Thank you Dartmouth Woods

This complaint is in reference to the Dartmouth Woods apartment complex, 10 045 west dartmouth ave lakewood CO 80 227, parking policy, my daughter had her car towed on Sunday the 28^th of June, because she didn’t have a parking permit, this wasn’t her permitted car but she was using a loaner car. The office that issues the permits is closed on Sunday’s this resulted in a $ 250.00 towing fee. Now let’s look at the facts, parking is included in her rent, that an administrative error and lack of access to a parking pass on Sunday’s resulted in this expense is ludicrous, regardless of the policy she is still paying for a parking spot which resulted in a $ 250.00 bill! I had hoped that the complex office could give her a rent credit since she was fined for a service that’s included in her rent! This was not the case as a matter of fact Carrie the office clerk was dismissive and had to look up the customer service number on the web and refused to give me the General Managers number for redress! The complex has 4 visitor parking slots for 200 units (which were occupied), Inexcusable from a customer service stand point! I believe the complex should one direct its towing contractor to not tow vehicles on Sunday due to this apparent confusion and two credit my daughter for this expenses.
Erik Straus, concerned consumer

My boyfriend and I are still in the process of moving into our new place here but I wanted to write a quick review on what I thought about this place so far.
The ladies in the office are always friendly and helpful with things like helping us transfer our renters insurance or telling us what we can do through our resident portal, such as putting in work orders.
Our move-​in date was set for the 21^st and when my boyfriend went in to get the keys he noticed the thermostat wasn’t working so he put in a work order. 2 days later when we brought more stuff over there was a note from a maintenance worker, Mike, saying the batteries were replaced and it was now working. Yesterday we put in another work order because our water pressure seemed low. Today we each received an email from Mike saying it would be taken care of. The fact that everything gets taken care of so quickly makes me very happy.
Before signing our lease, Carrie informed us that we would have to give DNA samples for my two dogs. Apparently this is something new they are doing and it’s supposed to help keep the grounds relatively poop free. The process itself is pretty easy unless you’re dog fights you on it. All you do is take two q-​tips and swab between the cheek and the gums.
The grounds for the most part are in pretty good condition with the exception of a few dog droppings.
Overall, I’m very happy so far and I’m a very satisfied resident. These people really do care about their residents.

After living here six months I wanted to give an update and address some other reviews about the property. First, the new ladies working in the office have always been polite and cordial. One even remembers me by name. No matter how busy, they’ve never been rude or brushed us off. Top notch service all around at this place.
Someone mentioned a pet poop situation. I personally don’t own a dog, but yes this is a pet friendly community. I sometimes see a small amount of dog excrement — however recently they put into place a DNA testing protocol for renters that are leaving behind pet waste. I can’t attest to the actual process as I haven’t gone through it, but there are also pet waste disposal stations all over the property. I’ve personally never had an issue avoiding the few instances of pet waste on the property that I’ve noticed, though. Then again, if it does happen this is a community of people both respectful and not respectful of the property. The property owners can only do so much to make people compliant. It’s ridiculous to complain about it and if you don’t like it there are plenty of pet free communities in the area.
Another reviewer mentioned raccoons on the property. Yes, I have seen some and again this boils down to inconsiderate renters. It’s a shame that adults can’t seem to properly dispose of their trash and instead leave bags lying around at all hours leaving a buffet for any animals. The property has gone so far as to provide valet trash service (and very nice trash cans) yet residents continue to overflow the dumpsters, leave their bags out of the can overnight and throw trash in the stairwells. Thankfully, my building in particular seems to not have this issue, but I do notice the one by the parking garage seems to have this issue. Again, this isn’t an issue with the property owners — it’s a problem with inconsiderate renters. The occasional raccoon has not hindered my enjoyment of the property any more than the occasional coyote on the Bear Creek trail has. Just follow the rules and clean up after yourself and we won’t have these problems.
I also see issues with move out charges being mentioned. One thing to keep in mind is that most apartment communities paint after every single resident. Most places require proof of professional carpet cleaning or you can pay a small fee to have them do it. If you have a pet prepare to pay to have the carpet replaced regardless of how pristine you think the condition is on move out. These are all normal things I’ve seen at other communities and should not be a surprise. You should also read your entire lease as it has most of these conditions in it. Just make sure to document any damage on move in and do a walk through on move out.
Over all, this is a nice place to live and for the price the amount of space is really good. No matter what community you live in you’ll have to deal with some inconsiderate tenants who will try to ruin things for others, but Equity has really been a good company to deal with.

Worth living if it is for short term. After our 1 year was up they wanted to raise our rent by $ 250 a month. They also recently switched to being pet friendly and have yet to get the poop situation under control. I realize tenants should take care of their pets mess, but as a tenant who moved in when dogs were not welcome its a pain to deal with now. Maintenance is great, attentive and respectful.