McDonald’s

on top of this drive thru that is always lined to the road — today ordered a «McDouble» meal. since when does a McDouble consist of only one patty? Get it together 98 McDonalds :(

McDonald’s is sposed to be standardized fast food (to which I am a great fan) but when I came across one that was woefully pitiful, I needed to share, hoping the specifics will help a manager get it together. I was the sixth car in line. I had not been in a line in a long time because McD’s have gotten so quick and use double lanes. This one had one lane. It took me 7 minutes to get to the order box. There were 2 consecutive in the same lane but one was not working (or not staffed). It took another 8 minutes to get my order (burger, fries, drink). No apologies from anyone and apparently to concern that 15 minutes is not acceptable. The bun had not been steamed and was crunchy and dry (bleh) and apparently they were out of pickles. This place needs to seriously get it’s attitude together. There are too many excellent ones to choose from.

Terrible customer service, the ice cream/​coffee machines are conspicuously never working past 9pm.

McDonalds McDonalds McDonalds that about sums it up doesn’t it