The UPS Store

You know that scene in Pretty Woman where the snotty ladies on Rodeo Drive won’t let Julia Roberts shop? Well, my experience at this particular UPS Store has been just a few steps away from that. Leave it to Lake Oswego..

I have been to this store multiple times and they are so professional, so personable and really go out of their way to provide great customer service. It’s a locally owned feel with nation chain amenities.

Good price for their boxes and wonderful service always with a smile. We live in West Linn but the UPS store there raised our box rental every year. They also were closed too often. This is a good place to rent a box or ship if you are in West Linn or Lake O.

Christian and Ethan were AMAZING!!! They were polite, helpful, and true gentlemen. I was more than eager to get the 125-​pound desk (that arrived to my home damaged) back to the seller. It had been knocking around the back of my car for days and every sudden stop created a terrifying crashing of desk parts. When I arrived, there was a problem getting the shipping label from the seller and Ethan and Christian explained why this store couldn’t help (each store is independent and issues like mine had to be dealt with at the UPS shipping center), gave me the proper phone number to call, and then waited patiently while I resolved the issue.
With the shipping label in hand (I emailed it to the UPS store location and they printed it out), the two of them carried the ridiculously heavy desk from my car into the store. The box had been torn open and they MacGyvered it back into a shippable box. They just went to work, quickly and efficiently getting an annoying, broken desk out of my life! And they did it all with patience, professionalism, and a genuine desire to help.
Thank you, Ethan and Christian. You two turned my day around! :)

John went above and beyond the call of duty. He was friendly and helped me with document formatting for about 45 minutes. This was beyond what I would expect and has won a regular customer. Great work UPS.