Dola Nails

I made an appointment yesterday for a manicure and was HUGELY disappointed in the service! As I sit here writing this review I’m mad I even had to pay for the disaster that happened.
5 minutes into my manicure a regular customer of the woman doing my nails walked in and requested a manicure. Hey sat her two tables down and my manicurist left me sitting to start her regular customer’s (who DID NOT have an appointment) nails. While she was soaking her nails they rushed through my manicure, skipping my massage completely!!! and did a half-​ass paint job. The paint then fired with bubbles and a sand paper texture (maybe because they let me sit 10 minutes between coats so she could attend to the other customer). I asked why I didn’t get a massage and they said they thought I had gotten one, didn’t offer to do a massage, and I had to ask to have my nails repainted! Which looked like sand paper the second time, so they had to be repainted a third time! This entire experience took and hour and a half!!! All because I was left to sit while the «more important» customer was taken care of.
In the end I asked for a discount, since I only got half a manicure, which the begrudgingly gave me. In hindsight I cannot believe they had me pay at all! I WILL NEVER GO BACK! What horrible customer service!

They fit two of us in right away for both manicure and pedicure. Everywhere else was booked up but this is a larger space with many technicians. Nice and friendly, not too much up selling. The basic pedicure had a very nice and long leg massage and parafin dip. Prices are average, end result meets expectations. We will come back again, good place to have on stand by for those emergency spa needs!

Came in for a pedicure. The shop is small and smelly. The lady who did my nails talks so loud in their languages. I can’t even relax. She rushed on my pedicure, I notice she put her tools back in a plastic box and move to next client. Don’t even wash it. So yucky. I’ll never go back. Horrible experience

My sister and I brought my dad here to get Father’s Day pedicures.
We planned to get the «deluxe» pedicure for him and the express pedicures for my sister and myself. We called to make 3 appointments at 1:30.
Upon arriving there were many people in the salon. My sister and my dad got started and I had to wait about 20 minutes before someone acknowledged me. Before they started, the water was cold.
Once getting started they changed technicians half way through my pedicure. The first girl was okay but seemed rushed to get back to her other client she had not finished. The second girl who was a young teenager used one hand to «massage» and the other to text message on her phone… Literally. The entire massage lasted six minutes and I wouldn’t even call it a massage.
Meanwhile my dad, who was supposed to be getting the 60 minute «deluxe» massage, had been sitting there for 30 minutes without any attention. I know men don’t normally get polish but my dad normally gets clear polish and this wasn’t even offered. After we were done with our pedicures, we had to take the toe separators out by ourselves and put our shoes on since no one acknowledged us after the polish was on.
Overall the quality was pretty terrible, my cuticles weren’t pushed back and the polish didn’t go all the way to the cuticle. When I asked the cashier about the quality of the «deluxe» pedicure and overall quality of our other services, she explained that the 60 minutes for the deluxe pedicure was inclusive of nail color service and a «longer» massage. To be fair, it was «longer» than the 6 minutes I got during mine.
When I pointed out my pumice stone in the bag they charged me $ 3 for was unused she agreed to take that $ 3 off but otherwise no additional discount for that bad service was offered. It’s the first time I haven’t left the tip and needless to say we will not be going back.

They used to do a decent job with a nice long massage, but the last two times it’s been awful. First time she watered down the nail polish because it was too thick, and a day later when I put my shoes on I got sock marks. It completely dried by then. Next time I had a younger girl who was so tentative I could tell she was not comfortable. Why is it when you have your natural nails done they only quickly pass over pushing the cuticles back? I need mine to be PUSHED back all the way across the nail, not just one swipe down the middle.

I came here last Friday at 4:30pm (on a referral as I am looking for a new place closer to where I live other than the nail place I have religiously gone to for 5 years) for a deluxe pedi, shellac mani and brow wax. I was not impressed. I gave it one star because their massage chairs are awesome. That is it. My deluxe mani was anything but-​the first girl working on my toes was rough, I asked twice for a softer touch and while she acknowledged it, it didn’t happen. My toes were not filed after she clipped only selected toes-​nor were they buffed or the cuticles shaped. For a basic pedi anywhere they do this. I expected the massage part to be great after how rough she was on my toes, it was weak. Then there was someone else who came to paint my toes and it was mediocre-​I can do better. On to the shellac. I noticed no one cleaned the tub I had my feet in either. Same deal with the shellac-​she tried clipping my cuticles and by «try» I mean she flicked it with her own nail and pretended to clip them. The tools she used were straight out of a drawer and not in any sterilized solution. She did not file any of my nails and buffed 2. The color I picked for my shellac was almost empty along with the base and top coat, but she was feverishly trying to get every spec of polish out of it. I could clearly see it wasn’t covering my nail fully even though she painted like it was. I mentioned it was empty and the paint was not there and she repainted the area with no paint after she dipped back into the empty bottle. What?! I was shared one UV lamp between hands (stick one hand in while she paints the other) without the timing being consistent to dry my shellac it’s no wonder that by Monday (2 days after the paint job) my shellac has chipped and the paint has cracked already. I can go 3 weeks without my shellac chipping or cracking at any other place… My man doesn’t know anything about shellac, but he noticed all the bubbles in 5 of my fingernails. I mentioned the bubbles to her and she nodded and tried to paint over them with the same dry brush-​then shoved my hand in the uv lamp. Fail.
While I was there a woman came in and complained her nails chipped after 2 days… this should of been my sign to run. But I was thinking maybe she had highly oiled nails that day or who knows, I was trying to be optimistic! I do not have time (it took 2 hours for my mani/​pedi) to go back and have them redo the crappy job that was done.
There was NO WAY I was letting them near my brows. I will not be back. For the $ 70 I paid, I am highly dissatisfied.

This used to be the best place in town. There was a guy named Billy running it. It was clean, friendly, and always full.
I recently returned and have been disappointed. First of all, the place is dirty. No surface is free of nail dust, bits of nails, and nothing looks clean. The manicurist talked the whole time to the woman twenty feet away, but right in my face, which felt rude because it was so loud.
I had a shellac manicure. She opened the drawer, looked at various tools, and used them without having cleaned them. When I said something she wiped it with alcohol, but pulled other tools out and used them. When she finished she put them all back in the drawer for the next person. Two days later and my cuticle is inflamed and sore.
I guess I won’t go back.

Came here and brought my kids here for a manicure. Nice women but she rushed through it which made the girls day together less relaxing. We came right when it opened so there was no one else to help. Just us. I’ve never seen someone paint two girls nails as fast as she did. There was even a fan offered at the end to dry their nails (when there was one next to her) .
I guess we would have enjoyed the experience more if they provided a good experience for the children where we all didn’t feel rushed to get out of there.

great staff and they can always fit you in

I got solar nails done at another salon and didn’t really like the service I got so when the time came to have them filled I decided to give Dola Nails nails a try. Na was the girl who did my nails and I really liked her work. She is patient and friendly, has a good attention to detail and makes sure to get the shape, thickness, and color of your solar nails just right. She is also careful and gentle when using the drill near your cuticles which I really appreciate. This salon uses the shiny top coat that does not require UV light but if you really want/​need the light for some reason they do have them on hand. The salon is generally pretty quiet, the people who work there are all very friendly, and they play soft spa-​style music in the background. I will definitely go back to them from now on!

Dola is the «gold standard» for great mani’s and pedi’s in Lake Oswego. They really do a good job and always have plenty of staff available for walkin’s like me who don’t plan ahead. I have had their full sets last 6 weeks — and now they have a lot of different looks for a full set including the natural looking «organic» style vs the old pink & white that is less «Jersey Shore» in appearance, and more PDX well-​groomed elegance. Their pedi’s are a luxury — they last and last too! They also do a super eye brow wax for $ 10 — perfect!

I’ve been here a few times for pedicures with a girl friend and I’ve been happy with their services each time. The place is clean, the chairs are comfortable, they have a ton of polishes to choose from and they do a great job. The pedicures range from 25 – 45 bucks and even better they last for a good month. I would recommend them and will keep using them in the future.

I had a pedicure here today and it was really not very good. The massage was VERY SHORT — about 5 minutes long. The jets on my pedicure chair did not work. My friend complained that the water in her tub was cold. We were there for well over an hour and not because we were pampered, but mainly because I think the nail technicians were too busy to remove our nail separators so we could leave. We finally removed our toe separators and left on our own. We complained when paying for our pedicures about the experience. The woman at checkout was very apologetic, explaining that the salon was very busy (she did say that our massages should have been 12 minutes). Frankly, I would rather have been told that the salon was too busy than have someone book an appointment when she/​he knows I can’t be accommodated. I would recommend going to this salon only when it’s clear that it is not a busy time.

This place is fantastic. The staff is always courteous and very professional, the place is immaculately clean, and the pedicure chairs are plush and comfortable (not to mention they MASSAGE!). The great thing is, you can bring in your own coffee to drink while you get your nails done. They do take credit cards now, so you don’t have to worry about that. If you don’t want the SPA pedicure, make sure you say so right away, otherwise you might get it without asking; however, it is worth it! Sea salt scrub, parafin, the works! Its fantastic! I love this place! Its always my first choice! I’m going this weekend and I can’t wait!

Wanting to treat myself this weekend, I stopped into this newish nail salon for a manicure. The place is pretty gorgeous with big plush looking pedicure chairs, a wraparound bar with great ventilation for those getting acrylic nail treatments, a cool wall fountain and just a really classy vibe about the whole place. It whispers pampering.
I was seated right away and had a really great manicure from a super friendly woman named Helen. She was talkative and open without being obnoxious. I could probably get a manicure pretty much anywhere in the area for less than the $ 14 charged, but it was nice to have a conversation with someone while they worked on my nails.
They don’t take credit cards here so make sure you have cash.
The pedicure chairs were calling my name this morning, but I’ll save that for another day of pampering.

With my busy schedule, unfortunately my little piggies are often neglected and so most of my nail appointments are spur of the moment. Thats why Dola is one of my favorites… never have I had an issue getting in for a mani or a pedi with as little as 30 minutes notice.
The staff is very friendly and their prices can’t be beat for the treatment one receives… $ 25 for a 40 minute pedi… Doesn’t get to much better than that!
To top it off you are welcome to bring in you «special beverage» of choice and enjoy it as you relax and get pampered… I just wish it was closer to home!