USPS

I hate writing reviews but this post office is horrible. We went to get our passport and there was no one there, I waited for like 15 min asking everyone and no one would answer me. Finally some Asian lady came and she was horrible and so rude! How is she even still working here. I read others reviews and saw someone post post a picture of her, that’s her! Beware of her, she is mean, rude, attitude, crazy! The only positive thing that happened is since she got so annoyed and didn’t want to help us another lady did. I think her name was Laddi. She was super helpful and sweet! She needs a promotion and everyone else needs to get fired, especially the Asian crazy lady!

I can understand why most don’t like this post office, albeit the facilities being outdated and the personnel unmotivated at times, the branch is fairly easy to locate and the parking lot is wide enough to maneuver through when dropping mail off. I don’t ask too much of the USPS these days, but when the need to deliver a parcel arises I always get my 49 cents worth. A-​OK.

Small, old, cramped!!! Horrible service!
Came here because I was looking for a post office on the way home.
The parking lot is a lot larger than the actual servicing area. There were 4 attendants behind the counter, a line of 5 people ahead of me, and several people at the self service area. There was an employee who had a hand-​held device asking if anyone needed stamps & was paying with a credit card. I thought that this would be a short-​cut to the long line. NOPE!!! She walked me over to the service center and matter of factly told me what to do while pushing the buttons on the screen. At first, I thought, maybe this will be faster & easier in the future… NOPE!!!
I was mailing 2 identical items in 2 separate but identical envelopes. The first one came out to be $ 6.45 for 2 day priority. I thought that this was a little expensive. The attendant weighed the second item and the weight was drastically less. FRUSTRATED!!! I asked her to reweigh the 2^nd envelope. 3 different attempts by the attendant yielded 3 different weights!!! THIS meant that the weight on my 1^st envelope was WRONG!!! She now had to talk to the supervisor to see whether or not I could get a refund!!! Tick-​tick-​tick…
I then expressed my frustration with the process taking longer than standing in the line. I asked to be taken to the front of the line to clear things up.
After the supervisor was notified, the postage was reimbursed and my TOTAL for mailing the 2 envelopes was just a little more than sending the ONE!!! 2 day first class. Not happy!!! Won’t come here again. Not surprised to see that this USPS has only 2 stars.

Never come after 4. They never have enough help. The people working are very nice and fridley. There is just not enough people working. The line is out the door. If there was more open windows this place would be awesome.

This is by far the worst stupid USPS I’ve ever been to.
I finally got my citizenship of U.S.A and had this Clerk to have me submit my application for new passport.
I mean everybody has good or bad days, but this lady name either Phouc or Phoung only GOD know her name bossing around and ordering and yalling at me to take that off!, take out your credit card, move this away from my desk, with extremely annoying uncomfortable tone of her voice. I mean. come on I am the customer, and I am trying to be nice by saying how are you? and how’s your day and yadi yadi yada then you treat me as if I am your fucken slave.
Is this for real? Someone definitely needs to step up and teach USPS to set up better internal system when hiring people for services. Whether increase their compensation or just don’t hire low life who has no motivation whatsoever.
I can’t tolerate people who are just an asshole and sit just right there to fucken ruin your day and get you worry about whether your original certificate is being delivered without any accidents or shit like that.
I am going to do whatever it takes to bring her down by filing formal complaints and actions towards to this stupid fucken USPS.
It’s not even worth 1 star. I wanna give them negative infinitive stars if possible.
For the records, I spoke to their manager? He doesn’t give a shit. Just be aware.

I have called over 10 times w no answer! Really no one there answering the phone at all even in the morning right when they open?

I’ve never actually been inside of this post office. I’m thankful for the drive thru mail drop off option!
My check in should say «woo hoo» — not «woo goo». Darn auto correct…

I dropped off $ 1700 value package at this location.
there was no tracking record at all since then. It’s too big to be misplace.
I filed about this online. responding fast. but asked me go to the location to claim. but «Go to online to do» the guy said when I came in there !
After long process, finally received $ 376.02 check for it.
Yes. I should have a insurance for it…
Hopefully it’s rumor that workers steal packages if it not insured.
I did re-​sending same product with insurance. it went though good.
That’s my recent experience.

I learned something new and exciting today… at least to me anyways! Usually when I’m shipping a package, I’m always debating whether I should ship it in my own box, or use the Priority mail flat rate shipping boxes that the post office provides. Do you know the answer? Ok, ok, I’ll tell you… it depends on the distance. They have everything mapped out according to zones.
I was shipping a medium sized box to Texas today. I went ahead and packaged it up at home and sealed it and all. But when I got to the post office, I looked at their flat rate medium sized box and it was slightly smaller than my box. My first thought was, oh no… now I have to pay more. I should have used their box. And I didn’t bring my tape to change boxes… what to do… I went ahead and stood in line contemplating my dilemma. The line, by the way, was long, but went by fast. Finally, at the check out I was pleasantly surprised by the cost of shipping my box. It ended up being CHEAPER than the flat rate shipping box, even though it was slightly larger box. Again, the reason was the distance. If I would have shipped the same box to NY, for example, then it would have been a better choice to pick their box. There you have it – now you know! You no longer have to pay extra for the tracking number – that’s included and shows up on your receipt. The packages also include a $ 50 insurance that you don’t need to pay extra for either. Overall, the prices for shipping a package are still cheaper than private companies such as FedEx and UPS.
The gentleman that was helping me was nice and funny! I forgot his name, but he’s been there for a long time. He sold me some stamps too. I didn’t need 20 of them, so he was nice enough to divide it into a smaller amount of 8. Stamps are now $ 0.49 FYI.

This is one of the busiest post offices I’ve been two. This particular day I visit it was on a Sunday and it was me and one other customer in there. I got to the line and was served pretty much immediately. I was shipping out a prestamped envelopes but the worker had issues putting in the correct address. The package was going to New York and the address was printed out clearly but it took him 10 – 15 minutes just to process the package. He was not the happiest guy didn’t talk much did I make eye contact but in the end did what he did it to do. Three stars because I barely had to wait to be served but that was made up for by a slow worker for an easy task. The post office is otherwise clean has a lot of parking and is in a very convenient place on a busy street.