A&P Tax Service

Although Peggy is a nice person, I can’t recommend her services. She made an error on my tax return which has delayed my tax return by months (still waiting), she caused me to waste my time, take days off work, wait on hold for hours, wait in line for hours, waste my gas and deal with the stresses of doing her job for her.
After 2 months, I didn’t receive my tax return and I could not track my information on the «Where’s my Refund» website. So I called her and asked her to verify it was filed correctly. She assured me that it was on its way and she claimed she checked for any mistakes. A month later, I was still waiting so I called her again and she told me to keep waiting. She had so many opportunities to go over my return and find the mistake, but didn’t. She didn’t do that because she didn’t know any better. Is that some one you want to trust with your documents?
3 months later, I decided to solve the issue myself. I spent hours on hold trying to contact the IRS to figure out what was going on. After that approach was going no where, I had to take off work, drive a hour away and wait in line for 6 hours at the IRS office. They informed that the tax preparer filed them incorrectly. Because she submitted copies of documents instead of the originals. The clerk shook his and apologized that I had to deal with issue. Even the security guard apologized for her incompetence and said she should’ve known better (its common knowledge the IRS won’t take copies).
I had to take another day off work, drive an hour away again and wait in line another 4 hours to correct her mistake. I filed my taxes back in February, its now its May. I still haven’t received my return, but atleast I fixed the mistake.
Now its causing issues with my FAFSA income verification for my college. Huge head head and inconvenience. I really question if she even got my max return filed, which I really doubt. Soon as they are officially filed I am taking them to H & R block like I should of in the first place.
At least she refunded my money I spent for her to screw them up.
Update:
I filed my taxes back in February with Peggy. It’s now the middle of June and I STILL haven’t received my refund. After, she screwed up my forms and refunded my money, she made no effort whatsoever to verify I received my refund. Now I have to waste another 5 hours standing in line at the IRS office to see what else she screwed up. I regret letting her file my taxes soooo much.
Update:
I fixed the mistakes sent it back and the IRS sent it back to correct more mistakes that she made on the forms… Its four months later and I still haven’t even had my taxes filed yet due her negligence. Now I get to lose my FAFSA for the semester. Thanks Peggy

Excellent fast tax service. Peggy was very nice and professional. Would recommend to everyone! The price was exceptionally good, much less than any other preparer would charge! I will be back next year!

First time using A&P and I have to say that I will be going back again next year! It was a nice place and they had a big waiting area with a TV for the kids to be entertained. The owner was very nice, patient, and very knowledgeable. Oh yeah and it was a lot cheaper than whoever my wife went to last year!

Although this location isn’t in the newest part of town, the owner was very polite and friendly and filed my taxes for about half of what my previous accountant, H&R Block, and Jackson Hewett wanted to charge me (typically pay around $ 300). She is very knowledgeable in the field, with continuous ongoing education, which provided me the confidence and security of having her represent my tax filing. Will definitely return next year!!!