Boss Frog’s Dive & Surf – Napili Plaza

Lahaina, Estados Unidos

4.2

Fechado agora

20 avaliações

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Telefone
+1 808-856-4230
Site:
bossfrog.com
Endereço:
5095 Napilihau St Unit 106, Lahaina, HI, 96761
Categorias:
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Informações sobre o negócio

Aceita cartões de crédito
Sim
Aceita Bitcoin
Não
Estacionamento para bicicletas
Sim
Bom para crianças
Sim

Hoje

Hoje 8:00 – 18:00
Fechado agora
Horário local (Lahaina) 06:49 segunda-feira, 14 de julho de 2025

Horário de funcionamento

segunda-feira 8:00 – 18:00
terça-feira 8:00 – 18:00
quarta-feira 8:00 – 18:00
quinta-feira 8:00 – 18:00
sexta-feira 8:00 – 18:00
sábado 8:00 – 18:00
domingo 8:00 – 18:00

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20 avaliações para Boss Frog’s Dive & Surf – Napili Plaza

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Classificação do local: 5
Redwood City, CA
Dave was great! Came in for snorkeling mask (got that) but Dave was so conversational we rented an umbrella, didn’t know they did that! He had great advice and we had a great trip, thanks! Call Dave if you want to check out what they’ve got. 808−669−4949
Classificação do local: 5
Salem, OR
Dave was so friendly and helpful. Had answers to all our questions with lots of detail. Gave good suggestions for food and things to see. We will be visiting him next time we are in town!
Classificação do local: 5
Buckeye, AZ
Just had an epic snorkeling adventure thanks to Dave and his wonderful customer service and excellent snorkeling advice! Highly recommend!
Classificação do local: 5
Haight-Ashbury, San Francisco, CA
As always this place is the best to get yourself setup for your vacation in Napili Bay. Michelle helped us out and she was phenomenal!!! Would highly recommend!
Classificação do local: 5
Reedley, CA
Boss Frog’s is definitely the place to get your snorkel gear & anything else you may need for the beach! Inexpensive equipment rental & expert advice from Dave R. This was not our first time snorkeling, but Dave still taught us a few new tricks. Also great advice on a few places to go snorkel. I had to exchange my mask after the first day, it was just a bit big. No hassle there at all. We decided to go on The Road to Hana one day and we decided maybe we could go ask Dave for some advice, what do you know, great advice once again! Thank you so much for helping us out on our trip with great tips Dave!
Classificação do local: 4
Brentwood, CA
Not my first or even third time renting snorkeling gear. First time I’ve been pitched about the timeshare presentation. Was annoying. Most sales people don’t understand how to read body language. If your client isn’t engaging with you while pitching, they’re not feeling the message.
Sets are still cheap but if you want a float belt, it’s another $ 5/​day. $ 5 isn’t bad when you consider it lets me be extra lazy while snorkeling.
One of the places around here let’s you do after hours drop off, which was nice. Consider when you’re going to drop off your gear as they don’t open til 8a.
Classificação do local: 5
Santa Ana, CA
We really wanted to go snorkeling. Tommy took care of us. He gave us great tips on where to go for the best experience, on our own.
We also ended up doing an AM tour to Molokini Crater because they had a special going on. Thanks Tommy Adams ;)
Classificação do local: 5
Vancouver, Canada
I rented snorkeling and beach gear for me and my family here. Dave was very informative and gave us good tips when using the gear. He was also very accommodating. I will definitely go back and rent from Dave at Boss Frogs the next time I’m in Maui.
Classificação do local: 5
Garberville, CA
Can I just say I have never experienced such incredible service as was given to my husband and I by Dave at this location. This guy goes above and beyond. He helped us out with recommendations, maps, and just plain friendliness. This guy is the best. The next time we’re in Maui, we will be back to see him. He made our trip really special.
Classificação do local: 5
Malibu, CA
Curtis was very helpful and informed and great to work with. Highly recommend this shop!
Classificação do local: 5
San Diego, CA
Dave was very helpful– a wealth of knowledge on everything Maui. We got a great deal for all of our snorkel gear & underwater camera. He gave us great tips on how to put the mask & fins on in the water. He’s great! We’re definitely going back:-)
Classificação do local: 5
Phoenix, AZ
Received first class assistance from Noodle (yes, like the pasta) in Rentals and when a piece of gear didn’t work out for me, he made it right.
Classificação do local: 5
Anaheim, CA
When I come to Maui, I will never, ever go to any other Boss Frogs. Dave R helped my son with new goggles. Dave was friendly and eager to please! He is THE best representative of Boss Frogs that we met and we went to 2 other stores around Kahana.
Dave — you will get our business every time we come to the island. My sister’s too. Thank you for being so warm and knowledgeable.
Classificação do local: 5
San Diego, CA
Uncle Dave is the man. Gave us a good deal on weekly snorkel gear rentals. Was friendly and fast and gave good tips on the best places to snorkel on the island.
Classificação do local: 5
Kahului, HI
I had a very good experience here at Boss Frog’s. Dave R. was very professional and personable, totally a customer’s service kind of guy. I got a snorkel and a pair of fins along with a boogie board. The snorkel set looked as if it were brand new. They were clean, unlike some sandy snorkles I have rented at other places, and worked perfectly. Dave also taught us a few tricks on how to put on the snorkel equipment safely and efficiently in the water. As we were fitting everyone for fins, we engaged in fun small talk where he gave us advice on some of the best snorkeling locations here. Trusting the advice of a local, my family and I had a wonderful snorkeling experience. We saw 4 turtles! We went into the shop for some equipment and Dave sold us an experience alongside it.
Classificação do local: 1
Lake Oswego, OR
Wow!!! Went in to rent snorkel gear for the $ 9.00 a week advertised price to be shown equipment that wasn’t worth $ 5.00 then I was told it was $ 62.00 per week for decent gear. He then told me what a great deal that was. I felt like I was at the worst used car lot ever. I went across the street and got great service and great gear for about $ 24.00 per week. Great service and no time share pitch either! One star because I had no choice.
Classificação do local: 1
Fontana, CA
Stopped in to this Boss Frog’s today to discuss booking various activities. We were not greeted when we went in and was eventually helped by the rudest man I have ever met on the island. When we inquired about a luau, zip line and PRIVATE tour to Hana, the salesman looked at me like I was trash. He said, «that is going to be very expensive» and just kept staring at me with a very condesending look. I informed him I knew it was going to be expensive and wanted to know the pricing. Seriously, I wasn’t asking for a private tour if I wasn’t interested in paying the prices.
He then asked my name and when i asked him why, he replied with «well you want me to book activities for you don’t you?» After I told him I wanted to price my options and see what was available, he grabbed a brochure, threw it on the desk and walked away. We come to Maui annually and will be here for 3 weeks this trip… sorry Boss Frog’s you will NEVER get our business!
Classificação do local: 3
Menlo Park, CA
Seriously, just get rid of the stupid neon bait-​and-​switch sign with the ultra-​low price. Once I realized it was for old, crappy equipment I instantly wanted to spend as little money as possible here, just getting the basic vest for my son and a set for my wife. I already had fins and a snorkel, and just needed to rent a mask, which they wouldn’t accommodate. Instead I was asked how good my snorkel really was and was steered towards buying a mask. The snorkel conditions all say poor or fair (probably the truth for the prior day, who knows) but their molokini package says «epic!» and 120′ visibility. It was just so clear we were seen only as tourists to be sold and when a business owner bait and switches before a customer even enters, it’s hard to believe anything else they say. I left the shop while my wife finished up, and was again upsold on buying a mask. Outside the store.
Nice enough people there, just really dislike the upselling.
Classificação do local: 3
Windsor, CA
Two days ago, without first consulting Unilocal,we went in to Boss Frog’s in Napili. After renting here 2 years ago, we decided to rent snorkeling gear on our way to Honolua Bay. While waiting for the staff to finish with those ahead of us (and overhearing their info about the 2-​stop snorkel trips), we decided to book for Friday & forgo renting any equipment. I’ve wanted to see Molokini for a long time, and since the forecast for the day included rain, this seemed like a perfect fit. The price, at $ 50 apiece seemed beyond reasonable. The counter lady that helped us (I’m embarrassed I don’t remember her name) lightly pitched us on a free trip in exchange for a 90 min timeshare presentation. We politely declined & she quickly checked us out.
They have a nice selection of sandals, beach gear, and quite a few different rentals (snorkeling, biking, etc). I also liked that they had the day’s forecast for clarity & chop at local beaches on a large black board behind the counter.
Classificação do local: 2
Stockholm, Sweden
Boss Frog’s appears to be the main dive and snorkel rental chain in the Hawaiian islands. They have shops all over the place. Not sure if the service in the store in Napili represents what one usually get in the chain but I hope not. They a huge sign outside that there is snorkel rental for $ 1.50/day and as I suspected it was just something to lure people in. Actually they only had one of those and it was crap (as expected). They instead tried pusing the premium one — we were not interested so went for a more mid-​range option and when the sales women realized we would not rent the most expensive one she totally lost interest. All questions we had were barely answered so got not tips or advice at all on snorkeling spots. Of course not something that can be required but so clear that the attitude changed when she saw she could not sell the most expensive option.
Still give it a rating of 2 due to decent prices and fairly large selection of goods.